Experienced Manager wanted for Trendy Downtown hotel
Manage all aspects of the front office, for example guest registration, bell services, business centre, telephone services, concierge services, and guest reservations to deliver a guest experience that is unique and brings the brand to life.
We want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.
Duties and responsibilities
This job is the top Front Office job at a full-service hotel or at a regional extended-stay hotel. May report to a Director of Rooms at a large luxury or resort hotel. Typically supervises front desk agents, and bell/van services, reservations, PBX, etc. May oversee subordinate supervisors.
Qualifications and requirements
Bachelor’s degree / higher education qualification / equivalent in Hotel Management/Business Administration, plus 3 years’ Front Office/Guest Service experience including management experience. Must speak fluent English. Other languages preferred.
Celebrate your style at Aloft Houston Downtown, a hip new hotel that’s surrounded by multinational corporations, sports venues, and world-class museums and theaters. We offer easy-breezy access to much of the Inner Loop via nearby METRORail stations.
Meet & mingle with friends at our w xyz(SM) bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft(SM), our 24/7 pantry, or play in our re:mix(SM) lounge. Plus, you can always stay connected with free hotel-wide wired and wireless High Speed Internet Access!
Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, walk-in shower, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play.