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posted April 5, 2017

Pacific Palms Resort
Los Angeles, CA
1919 l

About This Job

Job requirements

The CONTROLLER manages employees in the Accounting office, including the Night Auditors, Purchasing & Receiving and IT. Is responsible for the overall direction, coordination, and evaluation of Accounting Department. Carries out Director level responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Performance Standard:

  • Excellent customer service practices
  • Adherence to departmental and property standards and procedures
  • Teamwork: Works efficiently and effectively as member of a team; communicates and cooperates with property staff

Education Preferred

  • Prefer a degree from an accredited university or business college, majoring in accounting or business studies.

Knowledge Required

  • Solid training in all areas of Accounting from A/P, A/R, General Ledger, Credit, Collections, Audit, Inventory Control, Payroll, Budgeting, Costing, P&L preparation and analysis, etc.
  • Prepare budgets and projections.
  • Strong PC skills including Excel, Word and financial accounting systems.
  • Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors.
  • Ability to diplomatically deal with difficult situations and people, which exhibiting a consistent level of professionalism. Strong organizational, analytical, verbal and written communication skills.
  • Display professionalism while setting high standards.
  • Strong financial analysis and reviewing profit & loss statements.
  • Abilities to inspire, train, and develop people for promotion. Instill a guest service attitude in all employees. Hold strict confidentiality.

Experience Required

  • Five or more years of hospitality related financial management and accounting experience. Degree in Accounting or Finance, or equivalent experience.


  • Advanced accounting processes
  • Knowledge of General Accepted Accounting Principles Federal & Local filing requirements
  • Excellent communication skills
  • Must be proficient in Word and Excel Must have knowledge of financial statements, balance sheets, cash controls
  • Must maintain up-to-date knowledge of all licensing requirements
  • Must be qualified to administrate 401K plans and other benefit programs
  • Must be knowledgeable of all Wage & Hour laws and orders to ensure compliance
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Can communicate well with guests.
  • Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
  • Must have knowledge of business law; federal, state and local taxes; as well as Department of Labor regulations.
  • Must be an organized self-starter, innovative and have strong oral and written communication skills.
  • Attention to detail and follow through is a must.
  • Must have thorough knowledge of accounting and computer operations and must be comfortable creating financial reports
  • Must be able to analyze and resolve issues that come up with regard to all aspects of accounting and finance.

Job description

  • Direct the financial department, including accounts receivable, accounts payable, auditing, payroll, general accounting, and cashiers.
  • Approve all purchases made on behalf of the Hotel within budgetary guidelines.
  • Ensure adequate controls are installed and maintained for the protection of the property’s assets against loss or misappropriation.
  • Manage all aspects of the labor and expense forecasting and reporting from/to all department heads
  • Ensure compliance with contractual agreements and attendant legal documents. Understanding how those documents translate into financial responsibilities and how they may affect both the Property and the Ownership’s financial position.
  • Oversee all hotel cash handling operations and procedures. Reconcile all operating bank accounts with each statement.
  • Prepare budget and financial forecasts.
  • Ensure that all financial reports, budgets, forecasts, and other information required by the company are accurately compiled and submitted within the specified time limits, identifying variances, and making recommendations for improvements as appropriate.
  • Review forecasts and budgets prepared in collaboration with hotel management teams to ensure that ownership and the VP/General Manager are provided with guidelines of performance that are both reasonable and achievable.
  • Ensure all legal, treasury, and tax documentation is properly maintained and secured, and that all statutory and fiscal reporting requirements are satisfied, which includes any governmental requirements for permits and licenses.
  • Act as the company administrator and director of the 401K program in association with company broker and 401K Company authorized representatives.
  • Arrange and supervise audits of Hotel's accounts. Maintains files of all contracts, insurance policies, tax reports, expenses, payroll, etc.
  • Analyze financial data of operations, in order to advise hotel management and to assist in maintaining an efficient operation.
  • Develop and implement financial control procedures and systems; ensure compliance with government regulations and contractual agreements.
  • Assume the role of a detail-oriented, professional, well-balanced financial overseer who will be responsible for the timeliness and accuracy of all daily, weekly, monthly, and annual financial information.
  • Responsible for hiring and training the property accounting staff.
  • Assures all accounting procedures are in compliance with generally accepted accounting procedures and company policies and procedures.
  • Ensure comprehensive SOPs are in place for all areas and update to ensure that all are current Successfully lead and perform an advisory or interpretive role.
  • Coaches department heads regarding their financial responsibilities and effective financial management techniques.
  • Adheres to the highest ethical and business standards, and to the laws of the country, state, county and city in which the property is located.
  • Continuously monitor economic, social, financial, technical systems, and governmental trends and policies to ensure the VP/General Manager and Owners are kept fully apprised of any implications that may affect the performance of the hotel or restaurant in meeting its financial obligations.
  • Any and all reasonable requests of management

About This Employer

Pacific Palms Resort

One Industry Hills Parkway

Los Angeles, CA 91744

Telephone (626) 854-2342

Reservations (800) 524-4557

292 Room Resort

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Property Description

The Pacific Palms Resort is a one of two exciting new properties of Majestic Realty Corp. Pacific Palms Resort has completed the second phase of renovations valued at $50 million the expansion project included rebuilding our golf club, a new spa, a new fitness center, and an upscale casual dining restaurant. National branding and management restructuring is complete and in place for seven years. Pacific Palms seeks talents searching for opportunities and careers within the Hospitality Industry.

Located on a glorious hilltop and set against the majestic San Gabriel Mountains, Pacific Palms Resort is Los Angeles' only full-service, destination resort appealing to both leisure and business travelers.

The recently renovated, 650 acre resort features 292 beautifully appointed, oversized guest rooms, each with balcony, a variety of food and beverage options including fabulous fireside dining and cocktail seating on the patio overlooking Celebration Lake. The Spa at Pacific Palms recently opened its doors as the area's first luxury, lifestyle spa. Celebrating more than 25 years of tradition, the resort also boasts LA's only 4-star rated golf experience with 36 holes of completely refurbished championship golf on the legendary Ike and Babe courses.

Just 25 minutes from downtown Los Angeles and centrally located near four major airports and four major interstates, Pacific Palms Resort is Southern California's finest and most accessible destination resort and conference center.
The Pacific Palms Resort is a state-of-the-art conference facility with cutting-edge technology and world-class service standards.

At Pacific Palms Resort, we are PASSIONATE about our property, our customers, our associates and our future. Get out of the mainstream, and follow your instincts. This is the property, you want to be at in Southern California!

Why People Like to Work for Us

The Pacific Palms Resort is a very special place, and it takes special gifts to work here. We only accept applicants and candidates who are ready for the next step in their careers. Our expectation is that only:

  • Highly motivated, individualist personality types that enjoy working in a fun and challenging environment will apply.
  • We are looking for happy, professional, hospitality folks
  • Our associates rate their rate of satisfaction with their jobs and our environment at 87% well above the industry average.
  • We enjoy special privileges that other properties cannot even imagine. We expect that all candidates will, upon job acceptance, respond back with a sincere PASSION for their new jobs.