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Internship - Food & Beverage - 3-6 months Full-Time Temporary

posted October 10, 2017

Hilton Munich Airport
Munich, Germany
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610473 l

About This Job

Description

A Food and Beverage Intern is responsible for welcoming guests and working across several areas of Food and Beverage during your placement to deliver an excellent Guest and Member experience while managing guest queries.



What will I be doing?


As a Food and Beverage Intern, you are responsible for welcoming guests and working across several areas of Food and Beverage your placement to deliver an excellent Guest and Member experience. A Food and Beverage Intern will also be required to manage guest queries. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

Requirements

What are we looking for?


A Food and Beverage Intern serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Food and Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations


What will it be like to work for Hilton?


Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!







EOE/AA/Disabled/Veterans

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About This Employer

Hilton Munich Airport

Terminalstrasse Mitte 20

Munich, 85356

Germany

Telephone 49-89-97820

551 Room Hotel

www3.hilton.com

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Hilton Munich Airport is located between Terminal 1 and 2 at the Munich Airport, just a few steps beyond customs and 35km north-east from Munich city centre. The four-story and transparent hotel was built in 1994 and set in the futuristic landscape of Munich Airport. The center structure marks a 1,400 sqm glass atrium with 20 tropical palm trees. The 551 rooms and suites are equipped with functionally amenities such as sound-proof windows, black curtains, a relaxing chair and working desk. The fit & fly SPA including indoor pool, sauna, steam bath, gym as well as SPA treatments offers the guest a perfect location for refreshment and relaxing. At the elegant restaurant charles lindbergh they offer regional cuisine and regular theme buffets from Friday to Sunday for up to 200 persons. Or relax at our Nightflight Bar with fantastic drinks and snacks.