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General Manager

posted March 9, 2017

Red Roof Hartford
Hartford, CT
Come be a part of the Red Roof Inn located in Hartford, CT!
529340 l

About This Job

Packard Hospitality is looking for the right, dynamic, results-oriented General Manager with at least 5 years of experience as a General Manager for our hotel in Hartford, CT. This location was recently renovated and reflagged as a Red Roof. Having worked in the area's hotel market and having brand experience is strongly preferred.

The primary duty of a General Manager is to manage the day to day hotel operations in keeping with all corporate and brand standards.  Maximizes profitability as well as guest and team member satisfaction.  Communicates with hotel owners and corporate office as required.  Ensures the development and execution of strategic sales and marketing initiatives.

Essential Functions:

Leads and manages hotel operations

  • Approves hotel department budgets, defining and directing changes, as required.  Facilitates the preparation of hotel budgets and forecasts for corporate submission and approvals.
  • Reviews forecasts.  Directs hotel actions required to maximize profitability, increasing service levels and compliance with Hotel and Corporate policies and procedures as well as Brand Standards.
  • Oversees the Sales and Marketing activity and results. Leads and/or participates in sales and marketing strategy meetings.  Participates in the efforts to secure business, as needed.
  • Leads executive committee/department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded.
  • Speaks with and responds to guest regarding service challenges.
  • Facilitates hotel meetings (i.e. Executive committee; Staff Meeting; All Team Member Meetings, etc).


  • Hires, supervises, coaches, disciplines and conducts performance evaluations for department heads and key personnel.
  • Develops the skills and abilities of direct reports.
  • Monitors high potential department heads and team member activity and ensures their growth within the company.

Corporate Communication and Owner Relations

  • Communication with hotel owners regarding results and aligning strategic plans for the future development of their hotel.
  • Communicates with a variety of corporate departments regarding implementing standards, procedures and policies. Provides feedback on company wide initiatives.

The General Manager reports to the VP of Operations.


The right candidate must have 5-8 years of GM experience in the hospitality industry, and knowledge of hotel operations, sales and marketing, food and beverage, and HR. Proven ability to recruit, motivate and train a team of professionals. Candidates must have experience in the local or neighboring market, preferably with Red Roof. Packard is an equal opportunity employer.


Compensation: $60,000-$65,000 annually


About This Employer

Red Roof Hartford

440 Asylum Street

Hartford, CT 06103

Telephone (959) 888-3000

96 Room Hotel

Property Description

Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. The rooms at the 100% Smoke-Free Red Roof PLUS+ Hartford Downtown offer a completely remodeled and upgraded stay! This hotel is conveniently located near many great restaurants, such as Black Eyed Sally’s-Southern Kitchen & Bar, Hot Tomato’s Ristorante – Italian Fare and Parkview, Black Bear Saloon, The Tavern Downtown, and Agave Grill. Local attractions include Wadsworth Atheneum Museum of Art, Connecticut Science Center, XFINITY Theatre (formerly Comcast), The Mark Twain House, University of Hartford, Hartford Fairgrounds, Lutz Children’s Museum, and Dinosaur State Park, all within 11 miles of the hotel! If you enjoy the excitement of casinos, Foxwoods Casino Resort and Mohegan Sun Casino are both just a thirty five minute drive from the hotel. Mystic Seaport: The Museum of America and the Sea in Mystic, Connecticut is the largest maritime museum in the world, and it is less than an hour away from this Red Roof PLUS+. The hotel is also located near corporations such as Met Life, Aetna, The Hartford, and Prudential. Union Station, which provides easy transportation including Amtrak and city bus service, is located within walking distance.