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Sales Manager

posted March 25, 2017

Phoenix Park Hotel
Washington, DC
528334 l

About This Job


Phoenix Park Hotel, newly renovated, with 149 guest rooms is where sophistication meets comfort. PPH is conveniently located in the heart of Washington, DC, steps away from DC attractions, and is currently hiring for a Sales Manager who is a highly motivated individual to be a part of a growing company. We invite you to come be a part of our success.

The ultimate mission of this role will be to solicit, sell, and contract rooms for assigned market in coordination with transient demand patterns and existing group business in order to maximize hotel room and related revenues.


  • Creates and executes strategic sales plans to identify, attract and retain appropriate business to hotel
  • Outside Sales solicitation activities to grow group rooms and related revenue
  • Overnight travel for business related activities as needed
  • Skillfully respond to incoming leads and maximize conversion from all sources
  • Analyze and manage business opportunities to achieve the highest profit margins for department and hotel
  • Creatively sells available hotel space to maximize revenue
  • Obtains rooming lists, catering selection and set-up details from clients.
  • Finalizing BEO's and contacting customers for final counts as needed
  • Trace files to insure correct payment.
  • Proper procedures pre and post function to ensure payment.
  • Negotiate and finalizes contracts with in approved Crestline guidelines
  • Communicates with appropriate departments regarding set-up changes and final counts.
  • Ensures that guest rooms and meeting rooms are blocked.
  • Provide accurate forecasts to operational departments to ensure proper staffing
  • Establishes on- sight customer contact as needed and introduces customer to the service staff
  • Follows-up with clients after each function to insure satisfaction and solicit for additional business
  • Ensure proper usage and that all required information is entered into sales software including all significant client communication
  • Conducts oneself at all times in a professional business manner, acts as a professional representative of the hotel and an enthusiastic member of the sales team
  • Volunteers and assists other sales members as needed in the achievement of their goals to ensure departmental goals are met
  • Ensures Business Plan and related action plans are executed as established
  • Position may be required to occasionally work flexible hours and weekends
  • Other responsibilities as assigned by Supervisor
  • Responsibilities are subject to change


Education & Experience:

  • Must have a high school diploma or GED plus one to two years experience in hotel and/or conference center sales; or any equivalent combination of education and experience which provides the above knowledge, skills and abilities. Conference center experience preferred.
  • Two to four years related experience.
  • Ability to effectively and efficiently utilize a variety of computer programs, i.e., Word, Excel, MICROS, property management system, timekeeping system, etc.

Preferred Skills and/or Education:

  • Hotel Sales Experience
  • Visual One

About This Employer

Phoenix Park Hotel

520 N Capitol St NW

Washington, DC 20001

Telephone (202) 638-6900

Reservations (800) 824-5419

149 Room Hotel

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A Historic Hotel in Washington DC With the Urban Feel of a Dublin Townhouse

Experience a crisp, contemporary design within our classic 1922 era building developed by famed Washington developer Harry Wardman. Located in the heart of Capitol Hill, our distinctive lobby interior combines classic features and a stylish contemporary décor.   Enjoy food and drink along with live entertainment nightly at one of the most established dining and entertainment restaurants in the area, The Dubliner.

Explore all that Capitol Hill has to offer as our hotel is centrally located just one block from Union Station and within walking distance to many Washington, DC attractions including the U.S. CapitolSmithsonian National Air and Space Museum, Smithsonian Castle, Washington Monument and many more along the National Mall.

In true Irish Tradition, we wish all our guests - Céad Mile Fáilte – A Hundred Thousand Welcomes!


  • Located One Block from Union Station on Capitol Hill
  • Proud Member of Historic Hotels of America
  • Contemporary styled guest rooms with marble bathrooms
  • Complimentary WIFI throughout the entire hotel
  • Complimentary selection of daily newspapers
  • Elegant ballroom and unique event spaces catered for weddings, business meetings, team building and conferences for up to 200 participants
  • Room Service catered by The Dubliner