Jobs at voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point

• Restaurant Host (Food & Beverage)

  Restaurant hosts are often the first smiling face the guest sees when arriving to the restaurant.  Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction.  Restaurant hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability.

• Executive Chef (Chefs/Kitchen)

  The Executive Chef is responsible for supporting the management and direction of food and beverage and culinary operations. Key responsibility areas include department performance, effective cost controls and development, training and retention of key employees.

• Hotel Housekeeper (Housekeeping)

  fresh, clean, and styled to impress

  Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

• Director of Rooms (Rooms Division)

  Join our award winning team to inspire elevated guest experiences.

  The Rooms Manager is responsible for the overall operation of the hotel specifically front office and housekeeping day to day operations. Tasked with cultivating a best-in-class team, the Rooms Manager is responsible for leading hiring, training, and retention efforts.  A successful Rooms Manager will lead a well-functioning hotel operation, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates.

• Sr. Sales Manager (Sales & Marketing)

  Sales Managers are the energetic, positive, tenacious, and competitive force behind hotel revenue generation.  Responsible for actively soliciting new business, negotiating contracts, communicating client needs, and engaging repeat business, Sales Managers must employ varied sales strategies to reach aggressive goals.  The primary role of a Sales Manager is to identify prospective clientele, effectively negotiate and sell a complete solution, support client needs throughout the process, and book repeat business by exceeding client expectations.

• BT Sales Manager (Sales & Marketing)

  Sales Managers serve as the dynamic, optimistic, persistent, and competitive driving force behind the generation of revenue for hotels. They are tasked with proactively seeking new business opportunities, skillfully negotiating contracts, addressing client requirements, and fostering repeat business. Sales Managers employ diverse sales tactics to achieve ambitious targets. This position manages accounts with travel throughout the year and negotiates rates for those accounts which travel on a consistent basis. Their principal responsibilities include identifying potential clients, adeptly negotiating and promoting comprehensive solutions, providing ongoing support to clients, and securing repeat business through surpassing client expectations.

• Director of Sales and Marketing (Sales & Marketing)

  Be the innovative and dynamic motivating force driving hotel revenue and market share goals!

  The Director of Sales drives revenue generation through aggressive goal setting, team motivation, and proven sales strategies.  Keen understanding of market trends, intuitive networking, and adept negotiation skills are necessary for success as a Director of Sales.  The primary role of the Director of Sales is to lead hotel profitability through an innovative and entrepreneurial spirit, develop and execute a strategic sales and marketing plan, motivate the sales team to exceed targets, and achieve revenue and market share goals.

• AP Lead (Finance/Accounting)

  Hotel Accountants are detail-oriented, data- and process-driven, and highly focused on accuracy.  Hotel Accountants ensure proper invoice coding and processing, complete month-end accounting processes and statements, reconcile accounts, complete journal entries and edits, and assist the total hotel accounting process.  Successful candidates will adeptly manage many transactions while maintaining exceptional organization of data.  The key responsibility of a Hotel Accountant is to deliver timely and accurate accounting reports in accordance with company and general accounting practices.

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Front Office Lead (Guest Services)

  The Front Desk Supervisor is part of the management structure of the Front Office.  He or she will aid the other managers in monitoring the daily operations of the hotel by supporting and supervising all front office operations and staff, oversee hotel availability, room inventory and ensure overall guest satisfaction.

• Line Cook (Chefs/Kitchen)

  Line cooks are essential to delivering a high-quality, consistent guest dining experience.  Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations.  The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations.

• Sous Chef (Chefs/Kitchen)

  The Sous Chef reports to and works directly with the Executive Chef, collaborating with menu planning and development, productivity, menu cost controls, and ordering processes to ensure production meets business levels. It is critical that you possess a background and basic knowledge of culinary technique related to the F+B concept(s) for the hotel.  This position should be filled by someone who has the intention of becoming an executive chef, as their next role.

• Restaurant Server (Food & Beverage)

  welcome to first hospitality. employment for one? right this way...

  Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests.  Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success.  Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Assistant Front Office Manager (Guest Services)

  The Guest Service Manager leads the hotel’s front desk and guest services team.  Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience.  As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior.  The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.

Apply for these jobs at https://www.hospitalityonline.com/voco-chicago/jobs