Jobs at AC Hotel San Rafael

• Front Desk Lead (Guest Services)

  Front Desk Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Front Desk Services, both for guests and Associates. This role will assist with training in new Front Desk Agents and will also serve in a Front Desk Agent capacity themselves, responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include: focused training of front desk Associates, registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

• Cook I (Chefs/Kitchen)

  Ready to turn up the heat? As our Cook, you’ll be the go-to expert for preparing and supervising food across all outlets — from the restaurant and café to room service, the employee cafeteria, and banquets. You’ll keep the kitchen humming with efficiency while ensuring every dish looks and tastes amazing.  

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