April 23, 2024
Three Battery Wharf
Boston,
MA
02109
Provides guidance and leadership as the Front Office Supervisor ensuring consistent quality customer service is delivered..
Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl and other food items prepared on the front line station.
This is an advanced professional and administrative position responsible for the successful operation of the front office and guest relations functions while maintaining quality standards, profitability and customer satisfaction.
Solicit, book, plan and coordinate meetings/functions while maximizing the banquet space to meet/exceed sales goals. Utilize prospecting skills and strong business sense to consistently exceed catering revenue goals with a focus on the social catering market. Report all Catering activities to Director of Sales. Enliven the Westmont and Battery Wharf Hotel Standards within the Department and the hotel. Support all Corporate and hotel initiatives as needed.
To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants and Housepersons in guest rooms and
To manually set up, break down, and service all meeting rooms in accordance with hotel’s high standards of quality.
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