Responsible for the development and performance of all sales and service activities related to groups with, or without rooms, 10 rooms or less. Listen to customer needs, analyze this information and create tailored proposals. Negotiate and close sales while meeting/exceeding sales targets. Impress customers with tailored proposals, quality and timely service in a pleasant and friendly manner. Work with management throughout the hotel and the Company.
To ensure proper service from the front line, banquet, and pantry cooks. Also, responsible for training of cooks and to ensure proper sanitation levels.
Battery Wharf Hotel is seeking Room Attendants who possess a friendly and positive attitude. In this role, you will be tasked with cleaning and maintaining guest rooms, public areas, and back-of-house spaces such as the linen room and laundry areas, in accordance with company procedures and standards, ensuring that we exceed our guests' expectations.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet the guests in a friendly and courteous manner, sitting them and presenting menus.
Explain any specials and/or restaurant promotions for guest awareness.
Check station before, during and after shift for proper set-up and cleanliness.
Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any desert items or specialty coffees.
Supplement the bus help in clearing and resettling the tables.
Perform all assigned side work to include replenishing condiments and restocking.
Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
Present the check to guest promptly.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by supervisor/manager.
Assists other Restaurant Personnel when need.
The Accounting and Human Resource Specialist (AHRS) is responsible for managing day-to-day bookkeeping, payroll processing, and administrative support for human resource functions at the Battery Wharf Hotel. This position ensures accurate financial records, provides information to the contracted accountant for reporting and reconciliations, prepares documentation for audits, and supports HR processes such as onboarding, benefits enrollment, and recordkeeping. While the AHRS reports directly to the Finance/Human Resources Director, they will also work closely with the Director of Operations & General Manager on most financial, payroll, and administrative tasks to ensure smooth coordination across the organization.