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Berkshire Healthcare Systems, Inc.

75 North St.

Pittsfield, MA 01201

Telephone (413) 496-6840

354111 l

Employer Profile

Corporate Office profile

Berkshire Healthcare is a family of centers dedicated to yours.

Berkshire Healthcare is a midsize healthcare, senior care, and senior living company. We are proud to be a leader among non-profit, post-acute care providers in Massachusetts. Large enough to have all of the senior services you need, yet small enough to care with that personal touch that makes all the difference.

We own or operate 17 rehabilitation and skilled nursing facilities (14 in Massachusetts, one in Ohio, and one in Pennsylvania), Kimball Farms, a lifecare, continuing care retirement community in Lenox, Massachusetts and HospiceCare in the Berkshires for those with life limiting illnesses.

Mission Statement

We are a not-for-profit, consumer-centered organization committed to fulfilling the health and residential needs of the population in the communities we serve. 

Vision Statement

Our vision is that our exceptional customer experiences and clinical quality will cause residents, families, employees, providers, and community members to always prefer us. 

Core Values 

Integrity We exhibit moral and ethical conduct, reliability, and dedication
   
Compassion We treat customers, families, employees, and community members with dignity, respect, courtesy, and kindness
   
Excellence We maintain the highest standards for clinical and service quality, and commit to continually improving the organization, our knowledge and skills
   
Teamwork

We work together in our pursuit of excellence and hold each other to the highest professional standards
 

   
Stewardship We responsibly develop, invest, and manage our human, material, and financial resources to benefit those we serve
   
Not for profit. For people.

Our philosophy is simple. We take care of people. Caring for seniors is all we know. It’s our decades-long tradition. And, since we are not-for-profit, quality is first in everything we do. We develop our rehab, skilled nursing, senior living programs and hospice services to meet the needs of our community. Outcomes are what we focus on, and we are proud to be a resource to the families who need us now and in the future.

Awards and Recognition

Berkshire Healthcare is committed to quality. Year after year, we earn recognition from national quality organizations, but it is the satisfaction of our patients, residents, and families that truly means the most to us. Some of the recent accolades we have received include:

2013

  • Four- and five-star ratings from the Centers for Medicare and Medicaid Services
  • Two Gold-Excellence in Quality Awards from the American Health Care Association/National Center for Assisted Living; of just five awarded nationwide and only 18 awarded since 1996
  • Our eighth national Silver-Achievement in Quality Award from the American Health Care Association/National Center for Assisted Living; one of just four silver awards presented in MA in 2013
  • 19 Excellence in Action Awards, based on MyInnerView patient and employee satisfaction surveys
  • Five-year Commission on Accreditation of Rehabilitation Facilities/Continuing Care Accreditation Commission (CARF-CCAC) accreditation of Kimball Farms, our Life Care Continuing Care Retirement Community
  • Three-year Community Health Accreditation Program (CHAP) deficiency-free accreditation for HospiceCare in The Berkshires.

About This Employer

Berkshire Healthcare Systems, Inc.

75 North St.

Pittsfield, MA 01201

Telephone (413) 496-6840

Corporate Office

www.berkshirehealthcare.org

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