The Hotel Restaurant Supervisor is responsible for overseeing the daily operations of the hotel Bar and Stewards, ensuring exceptional guest service, efficient staff performance, and compliance with hotel standards. This position supervises bartenders and stewards, maintains quality and cleanliness, assists with inventory and scheduling, and helps achieve departmental revenue and guest satisfaction goals.
As the local, on-property sales contact for customers, the Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities in multiple markets (SMERF, Corporate Group, and Business Travel). Actively upsells each business opportunity to maximize all revenue opportunities. Achieves personal and team-related revenue goals for the hotel. Ensures business is turned over properly and timely manner for proper service delivery.