April 26, 2024
5151 Pooks Hill Road
Bethesda,
MD
20814
As a member of the Partner Management and New Business Products team, the Senior Business Analyst, Partner Management & New Business Products will lead the development and manage the execution of technology roadmaps for Marriott’s partnerships, in support of multiple Partner types and categories, working with multiple teams in the prioritization for and delivery of continuous business value. The Senior Business Analyst will bridge technical and business teams to drive the design, development and implementation of technology solutions from conception to launch and the enabling of these technology solutions in a standard and repeatable manner through the Commerce Partner Portal. The Senior Business Analyst will work closely with key stakeholders to fully understand the desired business outcomes, the implications of certain decisions and trade-offs needed in terms of complexity, depth and timelines as well as contractual obligations Marriott has with partners.
We are seeking a passionate engineer to help lead the delivery of the next generation eCommerce platforms for Marriott International. The candidate should be a technology expert and deeply passionate in solving complex problems. Candidate must have the capability to lead architecture, design and build innovative services and frameworks in support of Marriott's Technology Innovation Platform. The Candidate should be able to collaborate extensively with Enterprise Architecture, Infrastructure and Dev Sec Ops teams to ensure the development of the right architecture components. Work across multiple products & engineering teams to deliver incremental value against a multi-year modernization roadmap. Perform research, analysis, design, creation, and implementation of applications to meet current and future user requirements. Help develop proof-of-concept implementations to help evaluate cutting-edge technology to drive and meet Marriott business & technology objectives.
Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.
If you’re looking to build leading technology that enables the future of global travel while transforming your career – step out of the status quo and join Global Technology & Digital at Marriott International. Join our high energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world. This role is hands-on actively conducting user research, supporting multiple stakeholders across our web and app development teams, while continuously advancing research methodologies in digital. Collaborating closely with designers and product stakeholders, this role drives execution across research areas: study design, screener & discussion guide design, recruiting, data processing and analysis, as well as preparing and socializing results. He/She/They will promote research best practices drawn from a variety of disciplines, continually seeking to improve research methods. The ideal candidate will have real world experience conducting research as part of the product development lifecycle, should be comfortable working in a fast paced environment, and be able to work collaboratively with peers and stakeholders in research execution.
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
The Multicultural Affairs, Social Impact, & Business Councils team is part of the Global Communications and Public Affairs function at Marriott International and is responsible for social responsibility, volunteerism, external stakeholder engagement and a portfolio of initiatives and partnerships which aim to connect our business with communities to drive positive social outcomes and business value. Additionally, this team leads Marriott’s multicultural affairs, cultural competency programs, Business Councils and individuals committed to preserving the history of the Company through the Company’s Archives.
The addition of new luxury hotels and co-located branded residences is one of the principal drivers of Marriott’s earnings growth strategy and an important element in maintaining and advancing the quality and brand equity of Marriott’s Lodging System. The company’s luxury unit growth strategy focuses primarily on acquisition of management contracts as well as licensing of our hotel brands for residential developments by third-party owners under residential license agreements. The Vice President of Development performs a central, critical role in identifying opportunities, structuring deals and successfully closing transactions for new luxury hotels (Ritz-Carlton, St. Regis, W, Bulgari, and Edition) and co-located residences, as well as building successful relationships with new and existing hotel owners.
As a senior member of the Financial Reporting and Analysis COE, the Vice President - Consolidated Balance Sheet and Cash Flow Reporting-- will play a key role in overseeing the day-to-day operations of the groups responsible for the consolidation and aggregated reporting of MI’s Balance Sheet and Cash Flow and the reporting of balance sheet and cash flow results. The position will serve as the primary liaison for external reporting cash flow and balance sheet submissions to the Accounting Policy COE and for forecasting and planning submissions to CFSA and Treasury. This position is the owner of MI’s $26B balance sheet and over $3B of annual cash flows. Specifically, the position will be accountable for the following responsibilities:
Our jobs aren’t just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly.
The Sr. Systems Engineer ensures that stability, integrity, and efficient security operations that support core customer and enterprise facing products and platforms, reporting to the Director of Infrastructure, Cloud and DevSecOps Security & Compliance. The role will be accountable for partnering with Global Information Security and teams across the public and private cloud, on-premises, and hotel properties to remediate security vulnerabilities and develop risk treatment plans. The candidate will identify gaps in server and cloud environments and develop strategies for remediations at scale to reduce risk exposure. Serves as a subject matter expert in remediating security issues and risks that may arise working closely with other Cloud Operations, Cloud Engineering, Application, Network, and Security Architecture to converge cloud footprints into an enterprise-grade public cloud for applications.
REQUIREMENTS: Bachelor's degree or equivalent in Computer Science, Engineering or a closely related field. 5 years of hands-on information technology experience (e.g. DevOps Engineer). In the alternative employer will accept a Master's degree or equivalent in Computer Science, Engineering or a closely related field and 3 years of hands on information technology experience.
The Senior Manager will support the development, implementation, and maintenance of the Data Governance strategy for the Company. The role will lead the execution and monitoring of the data governance program to ensure compliance to Company policies, security standards and the common controls framework. This position will meet on a continual basis with various business and technology groups to advise stakeholders and drive adherence to requirements that ensure the quality, integrity, security, and availability of Company data throughout the organization.
The Sr. Systems Engineer – Observability (SSE) role will define and implement infrastructure and application logging, setup governance, optimization, monitoring and control, including forecasting and chargeback model for observability platform. The role will work with engineering, application and enterprise/solution architects to develop and implement services, monitor, report and automation where applicable. This role serves as a subject matter expert in a complex array of full stack solutions. This role serves as a subject matter expert performing research, analysis, design, creation, and implementation to meet current and future requirements.
The Director, CEC Strategic Initiatives (Global Footprint and Channel Strategy) is responsible for pulling through the vision and action plans for global footprint and channel strategy initiatives. Provide leadership on CEC initiatives that drive the strategic growth of the CECs. This includes delivering annual savings in site improvements and lower cost labor, in addition to identifying annual savings by aligning CEC with the channel shift strategy. This role will support efforts to grow services such as proactive chat and messaging, in-language web site support, and Artificial Intelligence (AI) capabilities. In addition, this role will support center selection and deployments globally, including remote strategy and implementation. The Director, CEC Strategic Initiatives (Global Footprint and Channel Strategy) will also be responsible for serving as the business lead for CEC case management strategy, in partnership with the CEC Product Services team. Success in this role will require facilitating cooperation among Continent, Corporate, and center leadership.
Automation being a huge part of Marriott’s global network strategy, we are looking for an enthusiastic team member with passion to innovate and excel, to join our amazing Network DevOps team as Senior Network DevOps Engineer. The Network DevOps team is responsible for Marriott’s Global Network and automates, maintains and manages the Core network services, Network Monitoring tools and Security infrastructure. The team is tasked to automate 100% of the Global Network operations and find innovative ways to improve the global end-user experience. We are building the next generation innovative and self-healing network automation platform and are eager to find people to help us achieve these goals and beyond.
Platform Engineer, Kubernetes will support the delivery and operations to deploy and scale the Kubernetes Platform. This person will join a team of engineers building out this platform for the enterprise. This role will code solutions for an enterprise Kubernetes as a self-service platform. Supported by a team of engineers, the ideal candidate has some experience engineering large scale platform-as-a-service products and is skilled in solving problems through coding.
Provides application development leadership for the implementation of key technology initiatives that drive Marriott International's Digital strategy in a fast-paced, mission critical environment. This role will be responsible for advancing Marriott’s Digital platform in alignment with our core business objectives and enterprise architecture principles.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott is a world leader in hospitality. Offering the most powerful portfolio in the industry, our 31 brands and 8,500+ properties across 138 countries and territories give people more ways to connect, experience and expand their world. Diversity and inclusion are fundamental to our core values and strategic business goals. Taking care of people and their well-being is our most precious cultural inheritance.
Marriott International, Inc.: Manager, Creative Services – Bethesda, MD
Senior Software Engineer in a technical role for maintaining sophisticated Loyalty applications to power our multi-billion dollar enterprise. We are seeking an outstanding engineering talent with the experience to lead the support and delivery of large-scale enterprise applications. The candidate should be product focused and deeply passionate about solving complex problems.
The primary focus of the Transformation Office over the next few years is on designing and delivering what is arguably the most complicated change in the company’s history. This multi-year effort to transform Marriott’s technology and business process ecosystem will enable Marriott to deliver on our vision to become the world’s favorite travel company. The Transformation Office has been established to enable and accelerate these changes through unique approaches to strategic planning, program management, change management, experience and business process design, continent coordination, and deployment.
The Senior Manager, Marketing Program Integration is responsible for leading marketing training, education and communications strategy for property marketers and stakeholders, delivering speed to market for this rapidly evolving discipline. The Senior Manager will focus on onboarding, upskilling, and retaining talent within the property marketing discipline and will identify opportunities for development of new educational resources, partnering closely with Learning & Development and other corporate teams. This position provides cross-discipline support and connectivity across field marketing operations. This manager supports the planning, monitoring and execution of field marketing operations. Responsible for development, launch, and execution of special projects that support critical business objectives
The Nurse CARE Manager coordinates timely, appropriate, quality, occupational illness/injury care and follow-up to ensure early return to work and to minimize workers’ compensation losses. The NCM is responsible for conducting first level Utilization Review and coordinates subsequent levels if necessary, as required by jurisdiction. This position is responsive to Marriott’s associates, Marriott Claims Services, business units, Risk Management and community health resources. Quality, cost effective health services that meet the needs of the Marriott associates is a foremost concern in this position.
Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
The Senior Manager Network Compliance will be responsible for executing a successful network compliance program that adheres to the highest industry standards. To be successful in this role, the Sr Manager Network Compliance should have significant experience in a technical role within a network and security engineering organization. They should have in-depth knowledge of network and security compliance and risk management frameworks. Engineering knowledge on LAN, WAN and Cloud networks which support Property network, Data Center & Cloud and Corporate Network will be plus. As part of a high performing team of network technologists, the Sr Manager Network Compliance engages in technical engineer’s workgroups and involve in making decisions on complex and high-risk issues, performs research, analysis, design, creation, and implementation of infrastructure systems to meet current and future Compliance requirements. This role is accountable for establishing cross team relationships and partnering with all business disciplines, other teams, outsourcing vendors, and external suppliers to define and implement the Network Compliance roadmap.
The Director, Communications + Change Management, is a key member of a cross-discipline Sustainability team, which is part of the Global Operations (GO) department, known for taking ideas into implementation across all brands, disciplines, and continents. This role will report to the Senior Director, Communications, Global Operations. The role is primarily responsible for leading planning and execution of the communication and change management activities for global stakeholders to achieve various sustainability targets, including a heavy focus on the company’s multi-year effort to transform and embed sustainability practices and processes across Marriot’s properties, operations, and supply chain. The Director, Communications + Change Management, Sustainability will play a key role in shaping and advising the global communications strategy based on their knowledge of the broader company strategy for Sustainability.
Design is not just a job, it is a Lifestyle. We curate the design of the Lifestyle Brands by combining storytelling with the essence of our Brands. Candidates should be able to combine a creative mindset with strategic thinking and can engage with owners/project managers, multiple disciplines, and internal stakeholders. We assist in developing design and ensuring our hotels stay true to the essence of Lifestyle Full Service – Westin, Le Meridien, Renaissance, Autograph and Tribute.
Contributes to and refines security strategies, requirements, and standards for applications and platforms. Supports in-depth technical security guidance as a Security Subject Matter Expert (SME) for various technologies and project areas. Ensures company security policies, standards and industry standards are communicated to program teams during the Software Development Life Cycle (SDLC) process. Able to identify gaps and work with project teams to improve security while retaining time to market, functionality, and scalability. Reviews and approves Security Accreditation tasks during each phase of SDLC. Serves as point of escalation for security issues and risks that may arise. Has a broad knowledge in areas of Security such as Cloud Computing, Application, IAM, Cryptography, Infrastructure, DevSecOps and Risk.
Marriott International, INC.: Senior Network Engineer – Bethesda, MD
The Sr. Infrastructure Security Engineer ensures the stability, integrity and efficient operation of information systems and technologies across the global enterprise. This role serves as a key technical resource designing, engineering, and delivering system hardening and image creation automation for Windows and Linux environments within the public cloud and private VMWare environments. This role will also assist the team in vulnerability management, patch and compliance activities, and public cloud remediation efforts. They will work with systems, application, and enterprise/solution architects to develop requirements and test cases, implement, monitor, report, and tune applications, infrastructure, and services for Marriott’s enterprise platforms.
As a member of the Finance Business Partner group for Global Technology (FBP GT), the Manager, Finance-Digital Product will be part of a team that serves as the single finance business partner for select members of the Digital Product leaders in Marriott’s Global Technology team. This role provides critical support to delivering a holistic financial view of financial performance across initiatives and ongoing support expenses in an application or service portfolio.
Marriott has over 8700 hotels representing 139 countries and territories around the globe. The Localization team supports Marriott’s international growth agenda by building our global customer base through more relevant experiences supported by a balanced global / local operating model that allows associates to deliver localized and relevant experiences for their local customers. The Director, Customer Experience Localization will drive an enhanced focus on localization as it relates to customer experience. Specifically, this leader will be responsible for identifying and applying ideas to grow local customer base, advancing priority localization efforts, and bringing the voice of the Continents to headquarters initiatives. This position is part of the Experience Design and Innovation team and will work closely with both Continent teams and relevant global discipline leaders, with international Continent Consumer Operations teams as their primary stakeholders.
The Benefits Delivery team is responsible for overall administration of Marriott International’s benefit plans. The Benefits Analyst is an integral member of the team who will play leading and partnering roles on aspects of Marriott’s benefits plans. This includes maintaining ongoing plan operations to ensure high levels of performance, associate engagement, experience and satisfaction, as well as ensuring the plans are administered in accordance with policies and procedures as established by Marriott. It also includes ensuring that benefits systems and interfaces are accurate and efficient.
The VP, End User Technology Products is responsible for the leadership and management of a geographically dispersed team that delivers world class end user technology and computing products to Marriott International associates. This role will establish and lead discrete product teams within their organization to drive ownership and accountability for delivering exceptional customer experiences. This individual will be experienced in leading, developing and delivering designs and capabilities around desktop, tablet, wearable and mobile infrastructure with a vision for simplicity, automation and self-empowerment functions. Overall experience with end user technology and computing services design, measurement and transformation will be critical functions associated with this role. Other aspects of the role will focus on directory and collaboration services administration and design (e.g., e-mail, active directory, LDAP, e-directory) plus software deployment, hosting and distribution.
Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the materials, transporting supplies, taking orders, interacting with guests, or anything in between, the Guest Event Expert makes transactions feel like part of the experience.
The Financial Contract Compliance (FCC) department works with various stakeholders (corporate departments, continent leadership and regional teams, legal) to ensure financial contractual responsibilities are executed and financial results are recorded in compliance with US GAAP. The organization supports corporate processes in partnership with the continent organizations worldwide across all brands, as well as the respective Finance Business Partners, Global Finance Centers of Expertise, and Accenture Hospitality Services (AHS).
Reporting to the SVP of IT Infrastructure Delivery & Shared Services (IDSS), the VP Infrastructure Operational Reliability & Resilience serves as a senior technology operations leader who helps guide the day-to-day operations of Marriott’s IT infrastructure technology services globally. This role looks at technology operations with a customer’s lens and leads cohesive production support activities to ensure compliance with system performance goals, drives the resolution of high priority incidents, and partners to develop and implement performance and stability plans. Orchestrates all aspects of the Release and Change management processes including: ensuring proper quality of all deliveries, ensuring appropriate quality and hardening gates, driving proper automated deployment and post deploy verification steps, aligning processes/tools with Continuous Integration/Continuous Delivery (CI/CD) as appropriate, and driving proactive feedback loops to the delivery teams on opportunities for improvement. This role also oversees the Incident Management and Problem Management teams that manage processes to restore normal service operations as quickly as possible and minimize the impact on business operations for application-related incidents, thus ensuring that the best possible levels of service quality and availability are maintained. Drives automation of solutions to address day-to-day maintenance, administration, and reliability of enterprise systems and builds effective partnerships across IT to quickly resolve and prevent incidents.
The Ritz-Carlton Leadership Center is a for-profit, external facing advisory organization that specializes in delivering organizational culture transformations, leadership development, and service culture development. The Director of Marketing and Operations for The Ritz-Carlton Leadership Center (TRCLC) will be the principal driver behind the Leadership Center’s global marketing efforts, its strategic online and social marketing, as well as its creative and breakthrough messaging for clients. This role will drive awareness, consideration and preference across the Fortune 500 landscape for the differentiated LC offerings. The Director will lead the creation of a unified marketing vision and strategy that addresses both short and long-term business needs across all customer touch points, including identification and enhancement of all physical and digital marketing efforts. The Director will drive marketing operational efficiency and effectiveness – partnering with cross-functional groups to instill best practices that enable us to operate as a cohesive, integrated team.
Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
The Senior Project Manager is a key player in Marriott’s Disaster Recovery Program, responsible for overseeing project delivery and alignment with business objectives. This role involves planning, directing, and coordinating activities related to enterprise-level IT infrastructure technology and business programs. Responsible for developing prioritization processes, communications, and team level impediments for Disaster Recovery projects and programs. Manages risks and issues and drives continuous improvement throughout project lifecycles. The Senior Project Manager will also facilitate PI planning sessions, maintain the Jira board, and manage tasks associated with these responsibilities, ensuring adherence to Agile principles.
The Marriott Digital Cobrand team seeks an experienced product owner to lead the experience definition, delivery, and activation of Marriott’s digital credit card footprint. As part of the overall Digital team, the Digital Cobrand Product Owner will play a key role in maturing Marriott’s core digital credit card experiences to advance the Company’s goal of becoming the world’s favorite travel company.
The Senior Manager, Business Transformation Office (BTO) - Strategy & Program Management is responsible for driving the planning and execution of the program workstreams for the Marriott Growth Platform (MGP) program and will be part of the Transformation Management Office (TMO) team. MGP is a multi-year effort to transform Marriott’s technology and business process ecosystem, enabling Marriott to deliver on our vision to become the world’s favorite travel company. The BTO has been established to enable and accelerate MGP through unique approaches to strategic planning, program management, change management, experience and business process design, continent coordination, and deployment. This role, as part of the BTO, will contribute to building upon our existing expertise and creating the structures and capabilities we need to coordinate the moving parts that make up MGP. This role will partner closely with the leads in Commerce, Hotel Operations, Loyalty, Digital, Change Management, Communications, Deployment, and external consulting leaders throughout the project. Success in this role requires strong critical thinking skills, attention to detail, comfort with ambiguity, a proven ability to manage multiple work efforts at the same time, as well as a willingness to be tested on difficult and time-sensitive requests.
Marriott operates and franchises hotels and licenses vacation ownership resorts and branded residential properties. Marriott’s Law Department services the Company's lodging and hospitality business and provides legal advice and counsel to Marriott’s internal clients.
Joining Marriott's dynamic IT Disaster Recovery (DR) team, this Analyst role is responsible for supporting the development of Marriott’s DR strategies, processes and governance. We're seeking a skilled professional with experience in collaborating with cross-functional teams to deliver DR program objectives. The ideal candidate will have a strong background in both on-premise and cloud infrastructure, as well as expertise in application-focused technologies such as Containers, APIs, and Messaging events. Additionally, we are looking for someone with a solid understanding of security and ransomware prevention strategies, along with proficiency in Python automation.
Joins Marriott's dynamic IT Disaster Recovery (DR) team responsible for leading the development of Marriott’s DR strategies, processes and governance. We're seeking a seasoned professional with a proven track record in managing large-scale disaster recovery programs and collaborating with diverse, cross-functional teams. The ideal candidate will be well-versed in both on-premise and cloud infrastructure, possessing a strong background in application-focused technologies such as Containers, APIs, and Messaging events. Additionally, we are looking for someone with a deep understanding of security and ransomware prevention strategies, with expertise in Python automation
Marriott is seeking a Cybersecurity Analytics Director to lead a function within Cybersecurity Operations focused on developing advanced threat detection capabilities. The successful candidate will leverage their extensive background in cybersecurity and threat detection methodologies, defining team strategy, and guiding teams of specialists to develop innovative threat detection solutions using technologies such as SIEM, UEBA, and similar logging and monitoring tools. This role will also collaborate with teams across the enterprise to understand net-new or existing applications, systems, and services, identify monitoring gaps, and manage implementation of remedial monitoring, ultimately enhancing the organization’s overall security posture.
Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides critical incident and leadership escalation support for property issues related to Property Management Systems, Business Applications, Infrastructure, and vendor supported services through engagement of L2, L3, Network, and infrastructure teams.
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
We are seeking an experienced Cybersecurity Director to lead our organization’s efforts in developing and maintaining robust analytical platforms for advanced threat detection and prevention. This leader will oversee SIEM and UEBA platform engineering and delivery of Security Orchestration and Automated Response (SOAR) services to incident response personnel as well as operational monitoring of these critical services. A successful leader will maintain a focus on innovation, collaboration, and continuous improvement to ensure engineering and automation services effectively support our partners in Cybersecurity Operations.
Manages all aspects of Marriott’s contracting needs for Technology agreements. Collaborates with internal stakeholders, including iT, Discipline partners, Compliance, Finance and Legal. Functions as the subject matter expert for sourcing and contracting. Drafts contract language, negotiates contracts directly with vendors, resolves conflicts and disputes, amends agreements, negotiates commercial terms, and terminates or renegotiates contracts as necessary.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Retail Manager is a member of the Global Luxury Operations team and is responsible for managing the retail merchandise process for product categories most relevant to the luxury/resort segment. The Manager ensures that product planning, selection and merchandising create compelling brand relevant assortments that enhance revenue and profitability, guest satisfaction and brand preference. The primary focus will be on the luxury segment, with emphasis on Ritz Carlton resort locations. The Luxury Retail Manager will be responsible for training and educating the property managers and giving them tools and resources to foster a successful retail operation. They will collaborate with all vendor partners to identify new business opportunities and efficiencies. The Luxury Retail Manager will partner with MIHQ Brand leadership and America’s retail leaders to identify and evaluate trends and implement brand relevant products, services, store layout and design that tie to brand strategies. They will partner with property and above property leadership to analyze category and product performance to ensure that merchandise products and vendor performance maximize sales, inventory, and profit performance goals. They will also provide direct support to retail property operations, conducting onsite or virtual store visits to identify opportunities for improvement relative to product mix, visual presentation, guest experience and financial performance.
You'll drive the front-end component and service architecture that represents the last mile of our next-generation UI platform. You'll not only work closely with your team to do that, but you'll also work with your all-other teams in the organization as well as engineering teams across Marriott to advocate for its success and iterate on the finished product.This is an opportunity to be part of the team that builds UI frameworks that powers the Marriott UX for millions of people every day. As a Principal Software Engineer within our Web Platform teams, you will:
The Senior Manager, BLT Implementation & Sustainability will be responsible for implementing and driving the BLT Discipline (4DX) plan across all US + Canada Managed brands. This resource will manage all training activities related to implementation; ensuring trainings are well-planned, well-executed, carefully communicated, effectively measured, and their sustainment planned for. This position will report to the Senior Director, BLT Implementation & Sustainability.
The Financial Contract Compliance (FCC) department works with various stakeholders (corporate departments, continent leadership and regional teams, legal) to ensure financial contractual responsibilities are executed and financial results are recorded in compliance with US GAAP. The organization supports corporate processes in partnership with the continent organizations worldwide across all brands, as well as the respective Finance Business Partners, Global Finance Centers of Expertise, and Accenture Hospitality Services (AHS).
Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
Effectively and efficiently manages the development sprints from planning to execution to review in an agile development environment. Runs daily scrums, collaborates on requirement documentation, and unblocks barriers to keep the team moving. Coaches and collaborates with cross-functional teams, Product Owners, other Scrum Masters to foster decision-making and continuous improvement. Demonstrates strong leadership abilities and guide the development of agile capabilities in the Global Technology organization and across Marriott’s portfolio of products. This specific position supports Salesforce Engineering.
Strategic technology leader responsible for implementing, managing, supporting, and optimizing applications and technology footprint that support owner & franchise functions. This role involves overseeing the design, implementation, and maintenance of design, asset management and procurement systems, managing internal and external user expectations and operations. The Senior Director collaborates with cross-functional teams both within Marriott’s Global Technology organization and business teams to ensure efficient, reliable, and secure technology solutions, that align with enterprise business objectives. This role plays a pivotal role in shaping the organization's technology landscape, ensuring reliability, security, and scalability.
Marriott has an exciting opportunity for a Director on the Corporate Systems team within the ESG domain. This role is part of a team owning technology and supporting Marriott’s critical enterprise applications.
The Senior Director, Privacy will promote and support a culture of ethics and compliance at Marriott by leading the Global Privacy Office’s key Operational and Strategic Initiatives portfolio including, but not limited to, Data Retention, Consent Management, Third Party Data Sharing, special projects, and emerging topics in the Privacy space. The Senior Director will be responsible for providing privacy support and subject matter expertise on privacy and data protection issues as the regulatory and business landscape evolves. This role partners closely with the Global Privacy Office (Legal), Corporate Counsel, Global Technology, and Global Information Security as well as the continents to develop and implement processes and scalable technical solutions to enable automated privacy controls and reduce risk as well as monitor these programs for sustained compliance. In this role, the Senior Director must effectively advocate for, and balance, both business and privacy objectives and drive decisions. The Senior Director will oversee a team of associates, requiring a track record of strong leadership and associate development.
As a member of the Partner Management and New Business Products team, the Director, Partner Management & New Business Products will lead and manage the development and execution of technology roadmaps for Marriott’s partnerships, in support of multiple Partner types and categories, working with multiple teams in the prioritization for and delivery of continuous business value. The Director will bridge technical and business teams to drive the design, development and implementation of technology solutions from conception to launch and the enabling of these technology solutions in a standard and repeatable manner through the Commerce Partner Portal. The Director will work closely with key stakeholders to fully understand the desired business outcomes, the implications of certain decisions and trade-offs needed in terms of complexity, depth and timelines as well as contractual obligations Marriott has with partners.
Drives revenue to achieve Hotel’s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.
Be part of building the World’s leading Travel Innovation Platform! The Release Train Engineer (RTE) is a leader and coach for the Agile Release Train (ART) who possesses a strong understanding of Agile and can execute and manage Agile processes. Organizes and facilitates ART events and assist the teams in delivering value. Communicates with stakeholders, escalate impediments, helps manage risks, and drive relentless improvement.
The Sr. Analyst, Insider Threat Incident Response Analyst uses a solid working knowledge of insider threat behavior to respondto potential insider threat incidents. Reviews and analyzes data from a variety of data security and data loss prevention tools. Collaborates with multiple areas of the business to determine root cause of the events and makes recommendations on how to mitigate of insider risk. Helps track and manage metrics (KPI/KRI) to ensure the advancement of the program across the enterprise.
The candidate will be responsible for completing and maintaining 3rd Party Hosting Service Provider reviews, including creating risk assessments, and security test and evaluations. The candidate will also be responsible for supporting the overall security program including security policy, procedures, and standards, assessing the risk of the internal and external IT systems, ensuring Marriott iT documents are compliant with Marriott security policies and procedures, and reviewing documents for accuracy and completeness.
Marriott has an exciting opportunity for a Senior Software Engineer on the Software Engineering – Data Services team. This role is part of the team focused on building out our next generation tokenization platform, analytics, and machine learning platform. Appropriate candidates have a passion for data, privacy, and security merging technologies, a vision for building next-generation capabilities, and a strong drive for success. In this role, you will be a technical expert and lead engineer for the Data Services team. You will perform research, analysis, design and development on a wide range of next generation data protection capabilities and products. You will set technical standards and develop reusable frameworks to ensure consistent and efficient creation of data capabilities and products. You will assume technical ownership of Service Provider deliverables and lead their technical resources to ensure deliverables are of high quality, follow our technical standards & best practices and perform at scale. In addition, you will research emerging technologies that will provide future capabilities as well as seek solutions for complex technical issues. You will make decisions on complex, non-routine requests to Marriott business teams. If you feel you are up for the challenge, then please see further details below…
We are looking for a passionate, highly organized relationship-builder to join our Global Cards team. The Global Cards team is responsible for driving material profit and customer engagement to Marriott International, with significant growth goals.
An exceptional story is a foundation of good design. We curate the design of Marriott International’s Premium Distinctive Brands by combining storytelling with the essence of our Brands. Our design team is looking for great storytellers, passionate designers who can skillfully combine a creative mindset with strategic thinking.
Sr. Platform Engineer, Kubernetes will drive the delivery and operations to deploy and scale the Kubernetes Platform. This role serves as a subject matter expert and will join a team of engineers building out this platform for the enterprise. Supported by a team of engineers, the ideal candidate has engineered large scale platform-as-a-service products and is highly skilled in solving problems through software development practices.
The Manager, Account Management, US & Canada, works with the Director, Account Management, US & Canada and the continent team to maintain Homes & Villas by Marriott Bonvoy’s (HVMB) business relationships and grow partners post contract. To accomplish this, the Manager, Account Management, US & Canada assists the Director of Account Management, as the primary point of contact with Home Management Companies for Homes & Villas and is responsible for building and managing relationships to create long-term value. The role will focus on driving Revenue, Unit Growth, Channel Share, Intent to Recommend (ITR) and Home Management Company Overall Satisfaction (OSAT).
The Marketing Manager is part of the above property organization responsible for marketing strategies & tactics across participating hotels within a portfolio. Under the leadership of the Area Director, Field Marketing, this role partners closely with key stakeholders and internal/external partners to establish marketing strategies and verify successful execution of critical marketing tactics. Drives topline revenue by fully leveraging marketing programs at the property and market level that are integrated with the total hotel strategy. Develops and manages website updates, paid media campaigns, content audits, property merchandising and foundational tactics at the property level across all hotels within their portfolio. As part of the Marketing team, this role is fully connected into resources in their region. The Marketing Manager liaises and builds deep partnerships with their regional teams to verify all brand, local, and digital marketing efforts are effectively integrated with the selling efforts for the organization, as applicable.
As a member of the US & Canada Feasibility team, the Sr. Manager, Feasibility will play an integral role in providing market and financial analysis support that enables leadership to make business decisions that drive overall business results and create the most shareholder value. This position will conduct and/or lead fieldwork and provide feasibility analysis support to Development, Brand and other Continent discipline leaders and other key stakeholders to evaluate hotel markets and determine the potential for Marriott hotel development or acquisition opportunities. The role will lead and/or support more complex projects, including MSB and full-service managed opportunities, participate in setting scope of projects, and serve as a primary interface with Franchise and Managed leaders on the US & Canada team.
Marriott International (MI) is transforming its global network technology to offer the most advanced, most secure, most reliable, and most scalable networks in the hospitality industry. Network compliance and Standard is at the heart of our global network strategy and is a key enabler to drive this transformation. To help lead this initiative, we are seeking an innovative and hands-on network compliance and certification leader for our Network Compliance team. This leader will develop,maintain and ensure that Marriott’s network follow all standards across all network devices in Marriott networks, including Property Networks, Corporate Networks, Datacenter Networks and Cloud Networks – all of the global networks that power connectivity across Marriott. The Network compliance team also partners closely with the Global Information Security team and ensure that all regulatory standards and followed and implemented. The leader also set up governance, policy, vulnerability management and various compliance matrix to ensure that Marriott network is protected. Also network Compliance leader will set up the Test and Certification frame work to ensure that all code releases and Golden configuration and major changes followed the standards and Certify them for release.If you are the type of technology leader who sees network compliance will help the network be more ‘stable and reliable’ this could be the role for you.
The purpose of this role is to provide proactive administrative support for the SVP, Global Growth & Delivery, and Vice President, Global Growth & Delivery. This role is expected to partner with other administrative assistants within the organization to ensure seamless team comradery, smooth daily operation - including complex meeting scheduling, calendar management, event planning, communications, and optimization of department processes. Global Growth & Delivery is a very fast-paced, highly dynamic, global department.
Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.
The Director of Observability Engineering will lead the strategic vision and execution of all Infrastructure and application observability initiatives within the organization. This pivotal role involves defining and implementing logging, governance, optimization, monitoring, and control strategies, including the development of forecasting and chargeback models for the observability platform. This role will collaborate closely with stakeholders across GT engineering, Infrastructure, and enterprise architects to design and implement services, monitor performance, and automate processes where applicable.
The mission of the Global Safety & Security (GSS) organization is to minimize controllable losses by providing Marriott Lodging with technical expertise and training resources in the areas of safety and security management, leading to an environment free from harm for our guests and associates. As a subgroup within the GSS organization, the Department of Investigation’s mission is to investigate all allegations of serious misconduct, threats and criminal activity committed by associates, guests and others, in order to ensure and safeguard the assets and protect the reputation of the company. The department's focus places a strong emphasis on financial and economic crime and the protection of individuals using the latest technology and techniques.This position serves as the Investigative Support Specialist to the Department of Investigations. The Investigative Analyst is involved in collecting, evaluating, analyzing reports and information in the areas of internal company systems, programs and social media to minimize risk and litigation while protecting the reputation and assets of the company. As a key member of the team, he/she will provide critical information that will facilitate the effective handling of sensitive matters.
As an integral member of the Global Compensation team, the Manager, Compensation Analytics position provides technical, analytical and consulting support for global compensation activities. Under the leadership and direction of the Director, Compensation, this role will help develop and maintain technical tools and quantitative solutions for external market competitiveness, internal equity, legal compliance, and project execution. The position will execute moderate to complex project tasks and analytics which may include supporting technical processes around incentive effectiveness analysis, pay recommendation strategies, and compensation infrastructure design. This position will support Marriott’s compensation philosophy and programs to ensure strong programmatic governance and compliance with applicable regulations and policies.
This role is responsible for assuring all functions of the Security Engagement Review (SER) Process are performed in a timely manner. As a member of the Security Architecture and Strategy (SA) team as a coordinator role working within the SA team assigning engagements, verifying the SERs are moving forward, identifying challenges in completion of these assessments and removing obstacles to the completion. The coordinator will also work with teams outside SA to gather the required information for the completion of the SER, guide these teams during the process, and serve as the point of contact for any issues or questions that arise.
The Director, Human Resources will serve as an HR partner for the Customer Group. This individual will report to the Vice President, Human Resources and is charged with contributing to the development of the talent strategy for the group and executing all ongoing HR processes (i.e., talent acquisition, compensation, development and performance management, engagement, associate relations, and workforce planning) to build organizational capability and meet business goals. The ideal candidate for this role is someone who likes to turn ideas into reality and deliver substantive business impact.
Leads workgroups and/or functions as a technical expert. Active member of cross-pod leadership teams overseeing the service provider BAs that are embedded in individual agile pods. Responsible for driving cross-functional and cross-pillar requirements discussions and alignment. Reviews cross-pod Design, QA plan and status, Deployment Plan, Communication and Training Plans. Support GT Architecture & Development associates in clarifying functional requirements and functional design during development of solution.
The Quality Assurance team within Digital is responsible for the delivery of large, high-impact projects, enhancements, and maintenance for branded digital assets on the Mobile APP, Web, UXL and API platforms.
The Senior Manager, Luxury Operations, will be responsible for understanding the Luxury Group strategy, individual brand strategies, voice of the customer insights and evolving guests’ needs, desires and industry trends as it relates to brand operations and guest experience design and development. Using these insights, they will develop and/ or document standards, products, tools, and resources across the luxury brands to create lasting value for the guest, owner, associates and the company. In partnership with the Global Operations and CLS teams, they will highlight best practices across and for the Luxury Group. The Senior Manager will champion cross-brand connectivity by leading and working through key stakeholders, and subject matter experts to identify and align on priority initiatives. This individual will lead the development of, or partner on a variety of brand initiatives, business as usual and sustainment projects in support of Marriott’s Luxury Group’s.
The Senior Manager, Luxury Sustainability, will be responsible for understanding the Luxury Group strategy and evolving guests’ needs and desires as it relates to sustainability. They will use these perspectives with senior leadership to align Marriott’s global sustainability and environmental priorities with luxury guests requirements. Using these insights, and Marriott’s global sustainability strategy, they will develop and/ or document standards, products, tools and resources across the luxury brands to create lasting value for the guest, owner, associates and the company. In partnership with the Global Sustainability team, they will highlight best practices across the Luxury Group. The Senior Manager will champion cross-brand connectivity by leading and working through key stakeholders, and subject matter experts to identify and align on priority initiatives. This individual will partner on sustainability projects, representing the Luxury Group’s perspective.
The Cyber Incident Response Analyst is responsible for responding to both existing and emerging threats, as well as identifying attacker tools, tactics, and procedures by analyzing data from a variety of sources and tools. Through a strong understanding of attacker behavior, participates in and manages security events and incidents, and helps train and mentor other analysts. The successful candidate will possess current technical skills and strong communication skills to manage multiple investigations with often tight deadlines.
The Senior Manager, Loyalty Account Products plays a vital role within Marriott’s App & Web Digital Products team, reporting directly to Director, Loyalty and Account Products. This position is key to supporting the digital member experience evolution through strategic and tactical subject matter expertise and requires a high degree of ownership, communication, partnership with stakeholders, attention to detail, and ability to manage multiple, fast-paced initiatives. The role involves research, ideation testing, as well as tactical and effective feature delivery via an agile scrum team. Lastly, you will also work with varied business stakeholders in multiple disciplines such as Loyalty Operations, Marketing or Communications, as well as varied technical stakeholders ranging from application teams to technical partners from integration partners and various backend system teams.
Provides account management support for domestic and international wholesale and tour operator accounts that buy locally within the market located in top source markets that buy locally within the market. Partners with the Global Sales Organization (GSO) team to verify the pull through of segment strategies and tools in the market, as appropriate. Develops strategic relationships with key segment buyers with the purpose of penetrating and growing local market share and driving revenue to hotels within the organization.
Our jobs aren’t just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests’ evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests’ needs. They should be passionate about the guest service experience, but also have an eye for detail – from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks.
Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
Establishes and leads the processes for Security Engagement Review (SER) Process to ensure they are performed in a timely manner. As a member of the Security Architecture and Strategy (SA) team, this role manages the effort in assigning engagements, verifying the SERs are moving forward, validating completion of assessments, and serving as escalation to remove obstacles to their completion.
The Manager will support the implementation, and maintenance of the Data Governance strategy for the Company. Further, supports the execution and monitoring of the data governance program to ensure compliance to Company policies, security standards and the common controls framework. This position will participate in various business and technology groups that advises stakeholders and drive adherence to requirements that ensure the quality, integrity, security, and availability of Company data throughout the organization.
He/she will establish and maintain strong relationships with these Global Finance groups and CRL staff to help effectively address business issues, identify and implement appropriate solutions, influence, as appropriate, business decisions, and improve overall business results.
Takes day-to-day direction from assigned Product Leader/Owner to lead technical workgroups and/or functions as a technical expert. Operates as a key member of the team/squad to resolve and makes decisions on more complex, non-routine service requests with limited to moderate risk. Performs research, analysis, design, creation and implementation of applications to meet current and future user requirements. Defines and creates the next generation of solutions to drive Marriott value. Monitors multiple projects by Service Provider to successful completion, maintaining scope within the time and budget constraints. Creates solutions that serve our business leveraging current and leading-edge technologies in an innovative and impactful manner.
Marriott International is searching for a Senior Director, Smart Building Technology to report into the Vice President, of Technology Portfolio Management. Marriott’s Headquarters, located just outside of Washington DC in downtown Bethesda, Maryland, features the latest in smart building technologies to service our associates and visitors. This leader will manage Marriott’s smart building strategy and portfolio of products enabled through the Marriott International Headquarters (HQ) mobile application and the Smart Building IoT platform, integrating over 30 internal and third-party capabilities and services to enable a unified associate and visitor experience. These capabilities span HQ building access management, workspace management, room reservations management, food & beverage ordering, visitor management, in-building navigation, facilities ticketing, associate communications, and analytics/reporting.
Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals. Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
Marriott has an exciting opportunity for a Senior Software Engineer – Corporate Systems. This role is part of the team focused on deploying new and emerging capabilities to out our next generation cloud-based HR, Payroll, analytics, and machine learning platforms. Appropriate candidates have a passion for emerging technologies with a vision for building sustainable and scalable products and a strong drive for success.
The Sr. Manager, Continent Information Security Partnerships – US & Canada, is a key role in continent security aspects relating to execution, providing the necessary support and direction to the above property, on-property teams and other business stakeholders. The objective of this role is to attain maximum security compliance status and ensure that all implementations follow the company security standards. Enforce Marriott Security Standards and requirements for properties. The role will perform tracking and reporting on the established security metrics and will have a direct reporting line to the Senior Director/Director, Continent Information Security Partnerships.
As a member of the Enterprise Products team, the Senior Director, Growth Opportunities Technology Integrations will be an integral part of a team responsible for discovery and implementation of Global Technology application and integration capabilities that enable Marriott’s M&A growth opportunities. This Senior Director will work across Global Technology and discipline teams, including external partners, to plan and implement the technical work required for Marriott to expand its brands and partnerships in support of strategic growth targets and becoming the “World’s Favorite Travel Company”.
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