Jobs at The Ritz-Carlton Residences, Chicago, Magnificent Mile

• Lead Housekeeping Attendant (Housekeeping)

  Use checklists to maintain cleanliness and condition of all common area spaces and meet designated standards. Identify and report preventative or other maintenance issues in all common areas. Request preventative maintenance or non-urgent repairs using appropriate method. Contact the Residences office directly for urgent repairs. Clean, maintain, and store cleaning equipment. Document and report outstanding issues. Complete required Housekeeping paperwork. Respond promptly to requests from the Residences Management office.

• Residences Concierge (Guest Services)

  Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners’ reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks.

Apply for these jobs at https://www.hospitalityonline.com/employers/259475/jobs