The Guest Relations Specialist position offers a unique opportunity for individuals seeking hands-on experience in the hospitality industry. Under the guidance of the Guest Relations Manager, the Guest Relations Agent will gain valuable insights into the world of guest relations, ensuring that every guest's stay is exceptional. This role provides a platform to learn, grow, and make a significant impact in the luxurious environment of the hotel.
The NH Collection NYC is seeking a dynamic Director of Revenue to lead our hotel’s revenue strategy and drive optimal performance across all channels and segments. In this strategic leadership role, you’ll oversee pricing, forecasting, inventory management, and distribution to maximize RevPAR, ADR, and total hotel profitability. Demonstrated experience in the New York City hotel market, with a strong grasp of local demand drivers, comp‑set dynamics, and market trends.
NH Collection New York Madison Avenue is seeking an accomplished luxury/lifestyle commercial leader to serve as Director of Sales & Marketing to lead the team. Set on Madison Avenue in a restored 1923 landmark building, NH Collection New York Madison Avenue places guests at the crossroads of Midtown’s business, culture, and transportation hubs. Steps from Grand Central Terminal, Fifth Avenue shopping, Bryant Park, the New York Public Library, and the Empire State Building, the hotel offers seamless access throughout Manhattan - and beyond - via nearby public transit and regional trains. Guests also enjoy exclusive access to curated experiences and preferred offerings at select nearby attractions, including some of New York’s most iconic landmarks.
PREREQUISITES: Education: Elementary school diploma is preferred, Physical mobility and stamina required, must be able to follow instructions, possess detail orientation skills and demonstrate a professional attitude. The candidate must have the ability to work independently and under little supervision.