Jobs at Battery Wharf Hotel

• Banquet Houseperson (Catering/Banquet)

  Maintaining back hall: breakdown dirty dishes and bring to dish room.

• Room Attendant (Housekeeping)

  At the ARC Hotel Washington DC, Series by Marriott, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team:

• Houseperson (Housekeeping)

  Clean and maintain all corridors, vending areas, elevators, and landings and service areas on guest room floors, ensuring the hotel's standards of cleanliness.  Provide linen supplies for Room Attendants and stock floor closets.  Deliver and retrieve items requested by guests and Floor Supervisor.  

• Front Desk Agent (Guest Services)

  We are currently seeking experienced and enthusiastic candidate(s) for our Front Desk Agent with a true passion for the hospitality industry to join our TEAM! You will serve as a brand ambassador through every interaction with guests and be a member of our exceptional TEAM, ensuring guest satisfaction. Welcoming and ensuring guests feel right at home, making their stay with us memorable. Personality, integrity, passion for customer service, determination for career growth, and overall attitude are the most important to us. We are dedicated to thoroughly training & developing our team into hotel leaders through interactive teamwork in a positive work environment!

• Sales Manager (Sales & Marketing)

  Responsible for the development and performance of all sales and service activities related to groups with, or without rooms, 10 rooms or less. Listen to customer needs, analyze this information and create tailored proposals. Negotiate and close sales while meeting/exceeding sales targets. Impress customers with tailored proposals, quality and timely service in a pleasant and friendly manner. Work with management throughout the hotel and the Company. 

• Supervisor - Kitchen (Chefs/Kitchen)

  To ensure proper service from the front line, banquet, and pantry cooks.   Also, responsible for training of cooks and to ensure proper sanitation levels. 

• Restaurant Server (Food & Beverage)

  Greet the guests in a friendly and courteous manner, sitting them and presenting menus.  Explain any specials and/or restaurant promotions for guest awareness. Check station before, during and after shift for proper set-up and cleanliness. Record the details of the order from the guests, repeating the order to the guests to check for accuracy. Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed. When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.  Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Replenish beverages as necessary and check with guests for overall satisfaction. Market and serve upon request any desert items or specialty coffees. Supplement the bus help in clearing and resettling the tables. Perform all assigned side work to include replenishing condiments and restocking. Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards. Present the check to guest promptly. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Perform any related duties as requested by supervisor/manager. Assists other Restaurant Personnel when need.

hospitalityonline.com/battery-wharf-hotel/jobs