Jobs at DoubleTree by Hilton Hotel Dallas Near the Galleria

• Front Office Supervisor (Guest Services)

  Front Office Supervisor Opportunity Now Available at DoubleTree Dallas Near the Galleria

  BASIC PURPOSE: Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff.

• Room Attendant (Housekeeping)

  Housekeeping Opportunity Available at DoubleTree Dallas Near the Galleria

  Responsible for cleaning and maintaining the guest rooms, public areas, back of the house areas such as linen room and laundry areas, according

• Front Desk Agent (Guest Services)

  DoubleTree Dallas Near the Galleria prides itself on developing talent from within. Our future leaders start in entry level roles! Hospitality offers opportunities for team members to grow both personally and professionally. If you are looking for an adventurous career with endless opportunities that can take you anywhere in the world, this is the place to start!

• Sales Manager (EMM) (Sales & Marketing)

  DoubleTree Dallas Near the Galleria is Now an Executive Meeting Sales Manager (EMM)

  The Executive Meeting Sales Manager (EMM) will close on business as well as detail the business that has closed – “book and cook” role.  They will solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet/exceed individual revenue goals. The EMM will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions. The EMM will serve and assist in coordinating all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc.  Role will typically be Monday – Friday, but flexibility will be required based on business demands.ESSENTIAL FUNCTIONS:1. Receive and respond to all customer inquiries within four business hours. Negotiate and capture all profitableRooms & Catering business in accordance with selective selling guidelines.2. Ability to conduct successful site tours and pre-con meetings when required.3. Prepare and send requested collateral materials to designated clients or guests. Common collateral materialsmight include catering menus, brochures, meeting room layout & seating capacity diagrams, area maps &brochures.4. Prepare and send requested proposals and contracts to designated potential clients.5. With each customer, coordinate all details pertaining to \"Rooming Lists\" to include room types, shared rooms,room locations, handicap-accessible rooms, room billing, etc.6. Continuously educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, paymentterms, available hotel services, etc.7. Coordinate all details to appear on each \"Banquet Event Order.\" Details to coordinate may include meeting roomset-up specifications, banquet food & beverage items, audio/visual equipment & billing details.8. On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff,including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division.9. Meet clients upon arrival and prior to departure to ensure all details of the contract are being delivered.10. In a timely, accurate and consistent manner, document and report all sales activities as required.11. Maintain an active list of top accounts to ensure continuous relationship building activities. Top accountsshould be contacted, visited, entertained, etc. frequently.12. Perform other services and duties as requested by the Director of Sales. May be called on to host functions andparticipate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.13. Understand the importance of raising the meeting planner evaluation scores and implement effective methodsto ensure exceeding meeting planner satisfaction14. Other duties as assigned.

• Barback (Food & Beverage)

  Barback Opportunity Available at DoubleTree Dallas Near the Galleria

  The barback plays a crucial role in ensuring smooth bar service.  They are responsible for providing supplies and providing the bartender with items upon request that help assure exceptional guest service. They restock liquors, refill garnishes, polish glasses, stock napkins, haul kegs and assist with orders on the bar POS.

• Engineer (Engineering/Maintenance)

  Engineer Opportunity Now Available at DoubleTree Dallas Near the Galleria

  BASIC PURPOSE: Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in a efficient, safe, accident-free manner.

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