The Bartender is responsible for greeting customers, taking drink/food orders, mixing ingredients such as liquor, soda, water, and sugar to prepare cocktails and other drinks, as well as serving beer and other beverages, and completing transactions; communicating ticket times and potential problems to the manager on duty and the servers as necessary; providing the highest quality of service to customers and associates at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.
The Host/Hostess is responsible for greeting guest(s) and seating them at an appropriate table before they are
introduced to their server. The Host/Hostess may perform a variety of other tasks within a restaurant
establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning
eating/serving areas; performs all other responsibilities as directed by the business or as assigned by
management. This is a non-exempt position and typically reports to the Store Manager.
The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.
The Second Cook is responsible for food production, preparation and presentation, and is able to rotate through
all food stations to ensure a high quality product is served to the customer. This role will perform a variety of
duties in the preparation and cooking of various food products. The Second Cook is responsible for
communicating any potential problems to the manager on duty, providing the highest level of service to customers
and associates at all times, and performing all responsibilities as directed by assigned management. This is a
non-exempt position which reports to the Manager, Assistant Manager or Operations Director, depending upon
local requirements.
The Utility associate is responsible for various services to include but not limited to cleaning equipment, floors, workstations, utensils, pots and pans using specific chemicals to ensure sanitary standards; checking ice levels, keg beers, bib sodas and Co2 containers and replace if necessary; loading and unloading supply trucks; performing all other responsibilities as directed by the business or as assigned by management. This is a non-
exempt position.