The amazing NH Collection Madison Avenue is located only minutes away from Grand Central Terminal. This informal hotel in the Murray Hill neighborhood is an 8-minute walk from the Empire State Building and a 13-minutes' walk from Times Square.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
The Guest Relations Specialist position offers a unique opportunity for individuals seeking hands-on experience in the hospitality industry. Under the guidance of the Guest Relations Manager, the Guest Relations Agent will gain valuable insights into the world of guest relations, ensuring that every guest's stay is exceptional. This role provides a platform to learn, grow, and make a significant impact in the luxurious environment of the hotel.
We’re looking for a dynamic Director of Revenue to lead our hotel’s revenue strategy and drive optimal performance across all channels and segments. In this strategic leadership role, you’ll oversee pricing, forecasting, inventory management, and distribution to maximize RevPAR, ADR, and total hotel profitability. Demonstrated experience in the New York City hotel market, with a strong grasp of local demand drivers, comp‑set dynamics, and market trends.