Jobs at Hilton Garden Inn Indianapolis Downtown

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Hotel Security / Shuttle Driver (Security)

  Hotel Security provides support, resource, and peace of mind for hotel guests and associates.  Responsible for routine safety and security walks, Hotel Security ensures hotel guests, associates, and property are protected.  Hotel Security serves a critical role in recognizing, reporting, and responding to security concerns and guest issues.

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Night Auditor (Guest Services)

  hospitality on hand all through the night

  Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items .  Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests’ challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors.

• (Housekeeping)

• Hotel Security / Shuttle Driver- OVERNIGHT 11p-7a (Security)

  Hotel Security provides support, resource, and peace of mind for hotel guests and associates.  Responsible for routine safety and security walks, Hotel Security ensures hotel guests, associates, and property are protected.  Hotel Security serves a critical role in recognizing, reporting, and responding to security concerns and guest issues.

• Persona De La Casa (Housekeeping)

  Sé un maestro de la organización, la eficiencia y la limpieza.

  El personal de limpieza contribuye al buen funcionamiento del departamento de limpieza del hotel. Al garantizar la disponibilidad y el acceso a los suministros, el mantenimiento del equipo y la limpieza de los almacenes y las áreas de servicio, el personal de limpieza realiza un trabajo fundamental. Colaboran en la recogida de basura, la recuperación y clasificación de la ropa de cama, y crean espacios limpios y organizados para promover la eficiencia y la eficacia de las operaciones de limpieza del hotel.

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