A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.
A Front Desk Agent supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
A Group, Conference, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.
A Floor Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.
An Assistant Chief Engineer is responsible for all maintenance issues within the hotel to deliver an excellent Guest and Member experience while performing daily checks, repairing equipment, and coordinating renovation projects.
A Food and Drink Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.
A Housekeeping Office Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests.
A Mixologist is responsible for creating alcoholic drinks and providing them to guests in an efficient manner and according to proper procedure and bar regulations.
A Night Auditor maintains the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies.
An Order Taker, Answers room service telephone and takes guest orders accurately in a helpful, friendly, courteous and professional manner to ensure total guest satisfaction. Upsells sides, desserts and beverages to enhance profitability. Enters order into computerized system and settles check upon delivery of the order
A Spa Receptionist is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.