April 29, 2024
9700 West Military Drive
San Antonio,
TX
78251
Do you consider yourself the organizer in your friend group? Enjoy learning and teaching in creative ways? Value a cooperative, supportive environment? If so, Recreation programming at Marriott Vacations Worldwide might be the place for you! You will have the opportunity to actively engage our Owners and guests, while experiencing our dedication to the well-being of our associates.
Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
Serve food courses and alcoholic beverages To guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information. Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations. Assign guests to proper Sales Executive and track and update reports regarding line rotation. Award premiums (gifts) to guests upon completion of sales presentation and track premium delivery in computer system. Ensure that the common areas in the gallery are neat, clean and stocked with various hospitality items.
Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area.
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin.
Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Hyatt.
*Eligibility: Must have worked in the timeshare industry for at least one year
Job Summary Pressure washing the pool deck, check pump motors, adjusting the lighting timer, clean and organize pool chairs, cleaning pool tiles, and pool features, backwash pool filters as needed, inspect ADA pool equipment, repair pool furniture (Chairs, Tables, Umbrellas), inspect safety equipment, Meet with Vendors and DHEC, receive supplies, replace skimmer cover lid, check spa jets, and other duties as requested. Vacuuming, clean skimmer basket, check and clean pool handrail and ladder; straightening chairs, picking up trash, clean gas, and electric grills, and pulling weeds on the pool deck; notice and address inconsistencies with Pumps, water Level, and water Flow. Observe activity and respond appropriately in accordance with local operating procedure in the event of an emergency (Help clear the pool deck when lightning is close by); Promote the rules and regulations of the facility; Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager; Provide assistance to injured guests until the arrival of emergency medical services; Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications Core Work Activities Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays. Perform other reasonable job duties as requested.
Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?
Apply for these jobs at https://www.hospitalityonline.com/hyatt-wild-oak-ranch/jobs