Jobs at Isleta Resort & Casino

• It Specialist I (Technology/IT)

  Responsible for analyzing guest requests and providing day-to-day support for all internal computer customers while promoting and exhibiting World Class Guest service to all the Isleta Resort and Casino guests.  Occasionally assists the Technical Services Manager in assuring all computer systems, telecommunications, and information processing activities are fully operational and performing in accordance with company requirements. 

• Heavy Duty Cleaner (Housekeeping)

  This position is responsible for the heavy-duty cleaning of the Isleta Resort and Casino.  These duties include floor stripping/refinishing, carpet cleaning, and extraction; this also includes the Spa areas.  Heavy Duty Technicians are responsible for areas that may not necessarily be maintained by the Custodial Porters.  This responsibility is extended primarily to the exterior perimeter of the building extending 10’ to 20’ out and including the compactor area.  All other exterior grounds and surrounding areas of the Isleta Resort and Casino are the responsibility of the Facilities Maintenance Department. Promotes and exhibits World Class Guest Service to all Isleta Resort and Casino employees and guests.

• Custodian (Housekeeping)

  Position Summary: Responsible for performing custodial and other miscellaneous duties to ensure the Isleta Resort and Casino’s buildings and facilities are maintained in a healthy, safe, and sanitary mannerwhile promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and  guests.

• Steward (Chefs/Kitchen)

  AGE REQUIREMENT:  16 years or olderPosition SummaryResponsible for preforming dishwashing, industrial pot washing services and cleaning while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests. Isleta Resort and Casino Guest Service AgreementAll Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.Essential Functions and Responsibilities: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. •    Performs dishwashing and pot washing duties.•    Kitchen and restaurant cleaning responsibilities•    Performs other kitchen duties, as required. •    Reports any violation of policy to the Chief Steward. •    Ensures dishes/pots are properly stacked and meet all the Isleta Resort and Casino’s standards of presentation and quality. •    Ensures safety and sanitation laws are strictly adhered to and reports any health related problems immediately to the Chief Steward. Promotes and ensures an open and welcoming atmosphere that promotes skill enhancement. •    Greets internal and external guests, maintains a friendly and inviting atmosphere, and promotes positive guest relations through prompt, courteous, and efficient service. •    Gives basic instruction and information on all promotions and special events, as requested. •    Occasionally performs other duties as assigned. •    Trains others in all Stewarding related duties•    Maintains the standards for guest service as established for the company and for the Stewarding position. Accountability and Supervision•    NoneEducation and Experience•    High School Diploma and/or General Educational Degree (GED) equivalent, preferred.•    Three (3) months industrial dishwashing experience, preferred. Knowledge, Skills, and Abilities•    Must be able to take direction and feedback well.•    Must be able to accurately and successfully perform several tasks and meet deadlines under high levels of stress and with minimal supervision.•    Must possess strong organizational and time management skills.  •    Must possess a highly developed sense of customer service and interpersonal skills including high integrity and respect for individuals.•    Must possess and exhibit a positive attitude towards internal and external guests at all times.•    Must possess a strong commitment to the organizational goals and objectives while showing the utmost discretion and loyalty to the organization when dealing with confidential information and data. •    Must be able to work a flexible and varying schedule to include evenings, weekends, and holidays.•    Must be able to understand and execute oral and written instructions in English. •    Must be able to read and understand MSDS (Material Safety Data Sheets) as required by OSHA.

• Room Inspector (Housekeeping)

  Responsible for assisting Hotel-Housekeeping Management in conducting daily visual cleanliness and sanitation inspections on all turning hotel rooms prior to being released for sale. Promotes and exhibits World Class Guest Service to all the Isleta Resort and Casino employees and guests.   

• HVAC Tech II (Engineering/Maintenance)

  The objective of this position is to inspire and promote continuing education and on the job training. Responsible for performing basic repair and preventative maintenance for all HVAC equipment at company owned buildings in accordance with applicable codes and safety regulations, under close to moderate supervision. Must have previous training and work history in an HVAC discipline with a mechanical maintenance background. Equipment includes, but is not limited to air handlers, package units, chillers, cooling towers, boilers, compressors, pumps, refrigeration and freezer units. Knowledge of Tracer Summit System (TRANE) and/or other energy management systems would be helpful. Must have a willingness to learn, be trained and receive instruction based on company specific requirements.  All while promoting and exhibiting World Class Guest Service to Isleta Resort and Casino guests.

• Major Appliance Tech III (Engineering/Maintenance)

  Performs skilled tasks in the installation, service, repair and maintenance of major kitchen appliances, dishwashers, trash compactors, ovens, microwave ovens, refrigerators and other related appliances.  All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.

• Engineering Service Tech III (Engineering/Maintenance)

  Performs skilled tasks in the installation, service, repair and maintenance of major kitchen appliances, dishwashers, trash compactors, ovens, microwave ovens, refrigerators and other related appliances. Installs, maintains, and/or repairs plumbing systems and related equipment.   All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.

• Facilities Supervisor (Engineering/Maintenance)

  Position Summary: Responsible for monitoring, overseeing, and administering the day-to-day Preventative Maintenance operations. Ensure department is properly staffed and motivated to exceed the Resort and Casino’s goals and objectives. Provides day-to-day coordination and leadership to other employees assigned to the department. All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.

• Facilities Maintenance Manager (Engineering/Maintenance)

  This position is responsible for developing and implementing department goals and standards, directing, coordinating, overseeing and delegating daily repair tasks to facilities maintenance personnel and making sure that the Isleta Casino and Resort is kept clean, operational and presentable. Will also be responsible for working with contractors for completing larger renovation projects. Promotes and Exhibits World Class Guest Service to all the Isleta Resort and Casino employees and guests.  Ensures employee and guest compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Isleta Resort and Casino regulations.

• Plumber III (Engineering/Maintenance)

  Installs, maintains, and/or repairs plumbing systems and related equipment.  All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.

• Surveillance Agent (Surveillance)

  Responsible for protecting the Isleta Resort and Casino’s assets to include, but is not limited to, employees, vendors, and patrons by way of observing and reporting, truthfully, concisely, accurately and completely, all activities throughout the Isleta Resort and Casino. Promotes and exhibits World Class Guest Service to all Isleta Resort and Casino guests while ensuring the integrity of the employees’ vendors, patrons, and games offered.

• Poker Dealer (Table Games)

  Responsible for dealing Poker games in accordance with the Isleta Resort and Casino’s established policies and procedures all while providing World Class Guest Service to all the Isleta Resort and Casino employees & guests.

• Massage Therapist (Spa)

  Responsible for administering professional massage and body treatments while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests.

• Pool Attendant (Recreation/Entertainment)

  Responsible for maintaining the cleanliness and safety of the indoor and outdoor pool area, spa area and fitness center while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests.

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