May 9, 2024
11000 Broadway SE
Albuquerque,
NM
87105
Responsible for serving and distributing beverages to Isleta Resort and Casino guests while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests. Maintains the cleanliness of all stationary beverage locations and ensures all locations and beverage carts are stocked with beverage service items.
Responsible for greeting and responding to guests’ inquiries regarding to, but not limited to, current, ongoing, and upcoming promotions, special events, and entertainment.
Responsible for ensuring the security and safety of the Isleta Resort and Casino’s guests, employees, and cash financial and physical assets while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests.
Responsible for ensuring the security and safety of the Isleta Resort and Casino’s guests, employees, financial, and physical assets while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests.
The Graphics Production Assistant at Isleta Resort & Casino will play a crucial role in supporting the casino's graphic and marketing initiatives. This position requires a dynamic individual with a strong passion for both graphic production and marketing strategies. The successful candidate will work closely with the marketing team to create engaging content that promotes the casino's brand and events.
Responsible for maintaining the cleanliness and safety of the Jar Spa and Spa areas while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests.
Responsible for maintaining the cleanliness and safety of the indoor and outdoor pool area, spa area and fitness center while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests.
Assist in the responsibilities of developing and promoting a safe environment for customers and employees of the Isleta Resort and Casino. All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests. Assists in implementing changes to policies and procedures while adhering to all Tribal, Federal, State, and OSHA regulations.
Responsible for selling merchandise, fishing permits, visitor stays, and RV stay permits, booking corporate functions, maintaining accurate cash reconciliation reports, stocking and maintaining inventory, and performing general upkeep of the Lakes Store while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for securing and implementing world class entertainment and special events on the national, regional, and local level for the Isleta Resort & Casino In addition to Supporting the Marketing Department.
Maintains a clean and attractive beverage service area while providing premier customer service and well-prepared beverage requests. Responsible for cash bank, balance accuracy and cash handling procedures. Responsible for the operation of the on-course Beverage Cart and for Off-site food & beverage operations. All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for providing courteous valet parking, transportation and luggage services while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests.
Responsible for assisting the Isleta Golf Club Superintendent in administering, coordinating, and overseeing the day-to-day Golf and Grounds Department’s operations, personnel, and customer service while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employee and guests. Ensures employee and guest compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Isleta Resort and Casino regulations.
Performs dish/pot-washing duties as directed. Exhibits knowledge of commercial dish machine procedures and preventive maintenance (P.M.) standard practices. Accountable for clean and spot-free dishware and cutlery Is responsible for following the correct handling and management of all chemicals.
This position will deliver engineering services for network infrastructure and partners with our systems, network, applications, and info sec personnel in support of integration and development. Supports a sophisticated enterprise computing infrastructure including end-point devices, on prem data center-hosted servers, cloud services as well as virtualized applications, and storage systems. Develops and validates functional requirements and identifies gaps or risks to meet business and security needs.
All Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.
Responsible for maintaining the physical appearance, safety, and cleanliness of the Isleta Resort and Casino’s hotel facility while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for assuring the network and telecom needs of Isleta Resort and Casino are met through design, implementation and maintenance of the LAN/WAN. Primarily responsible for maintaining secure and efficient operations of all company networks, network-based equipment and systems. Supports all network and telecom equipment and cabling, including Wi-Fi, fiber, Ethernet, radio and copper Works with multiple teams to provide technology solutions while promoting and exhibiting World Class Guest service to all the Isleta Resort and Casino’s team members and guests.
Responsible for the setup, operation, and closing of all front of the house snack bar areas, including food preparation, food service and dining areas. Must be able to handle all guest requests.
Responsible for performing routine repairs and maintenance on heating, ventilating, and air conditioning (HVAC) systems including air distribution machinery, pneumatic and digital controls, hot and chilled water distribution, and variable volume systems, independently employs specially designed software and remote computer links to monitor systems and troubleshoot malfunctions. All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
The primary responsibility is for efficient and proper operations of various food outlets including, but not limited Deli, Bingo, Fun Connection, Palace West, Employee Dining Room and Stewarding Operations. Exhibit knowledge of product lines, prices and full awareness of safety, Sanitary laws and regulations. Provides efficient and smooth customer service according to the standards required by the Isleta Resort and Casino. While promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
The objective of this position is to inspire and promote continuing education and on the job training. Responsible for performing basic repair and preventative maintenance for all HVAC equipment at company owned buildings in accordance with applicable codes and safety regulations, under close to moderate supervision. Must have previous training and work history in an HVAC discipline with a mechanical maintenance background. Equipment includes, but is not limited to air handlers, package units, chillers, cooling towers, boilers, compressors, pumps, refrigeration and freezer units. Knowledge of Tracer Summit System (TRANE) and/or other energy management systems would be helpful. Must have a willingness to learn, be trained and receive instruction based on company specific requirements. All while promoting and exhibiting World Class Guest Service to Isleta Resort and Casino guests.
Responsible for protecting the Isleta Resort and Casino’s assets to include, but is not limited to, employees, vendors, and patrons by way of observing and reporting, truthfully, concisely, accurately and completely, all activities throughout the Isleta Resort and Casino. Promotes and exhibits World Class Guest Service to all Isleta Resort and Casino guest while ensuring the integrity of the employees’ vendors, patrons and games offered the gaming operation.
Directly supports the Restaurant Chef and/or Executive Chef. Responsible for the preparation of all food products for the Isleta Resort and Casino venues while ensuring all specifications and standards are satisfied. Directs, coordinates, and oversees the day-to-day Culinary and Stewarding Department’s operations, personnel, customer service, fiscal management, and administration while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests. Actively exercises managerial responsibility for all department internal controls and regulatory requirements. Ensures employee compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Resort and Casino regulations.
Isleta Resort & Casino is a premier destination offering a unique blend of elegance, modern amenities, and cultural richness. We are known for our diverse food outlets, including Embers, Tiwa, Daubers, Triple Sevens, Panda Express, Chili Ristra, Fat Burger, and our Banquet services. We invite you to join our dynamic culinary team and contribute to providing an exceptional dining experience for our guests.
Responsible for the monitoring, overseeing, and administering Slots operations, functions, and personnel on an assigned shift while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees & guests. Ensures employee and guest compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Isleta Resort and Casino regulations.
Responsible for the setup, operation, and closing of all front and back of the house snack bar areas, including food preparation, food service and dining areas. Must be able to handle all guest requests.
Responsible for maintaining, improving, and performing periodic maintenance on the water and irrigation system(s) while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for assisting the Head Golf Professional with administering, coordinating, and overseeing the day-to-day Golf Department’s operations, personnel, and customer service while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests. Ensures employee and guest compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Resort and Casino regulations.
Responsible for the day-to-day technical maintenance, minor and major repair of all Slot components of all slot machines as well as training Slot Technicians while providing World Class Guest Service to all the Isleta Resort and Casino employees & guests.
Responsible for analyzing, documenting and coordinating projects for specific business needs while working with key stakeholders. Coordinates efforts for system and user administration to ensure the reliability, availability, integrity and security of data within the IT infrastructure. Provides technical support for the Resort and Casino while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for implementing and promoting Player Development programs, policies, and procedures while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Composes, organizes, and edits technical documents under the direction of the Director of Compliance. Assists with administering Isleta Resort & Casino’s BSA/AML program.
Responsible for supporting the Player Development Manager and Player’s Club Assistant Manager in the supervision, management, and execution of Players Club operations, encompassing the Players Club and associated systems, promotions, and special events. Additionally, tasked with handling Box Office responsibilities and other entertainment-related duties.
Responsible for all guests needs or requests including checking-in and checking-out guests while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests.
The C-Store Sales Associate engages with customers, offering assistance, and facilitating purchase transactions, all while ensuring exceptional customer service through the smooth and effective management of store operations.
Responsible for the documentation and recording of all transactions that occur in the Cage’s Main Bank and Vault during their assigned shift; performs reconciliation to ensure the accurate and timely reporting of all monies received and distributed while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees & guests.
Responsible for performing complex cashiering functions that support the Isleta Resort and Casino’s gaming operations while promoting and exhibiting World Class Guest service to all the Isleta Resort and Casino employees & guests.
Responsible for organizing accounting distributions and all transaction back-up for each end-of-day guest cycle. Promotes and exhibits World Class Guest Service to all the Isleta Resort and Casino guests.
This position is responsible for the heavy-duty cleaning of the Isleta Resort and Casino. These duties include floor stripping/refinishing, carpet cleaning, and extraction; this also includes the Spa areas. Heavy Duty Technicians are responsible for areas that may not necessarily be maintained by the Custodial Porters. This responsibility is extended primarily to the exterior perimeter of the building extending 10’ to 20’ out and including the compactor area. All other exterior grounds and surrounding areas of the Isleta Resort and Casino are the responsibility of the Facilities Maintenance Department. Promotes and exhibits World Class Guest Service to all Isleta Resort and Casino employees and guests.
Position Summary: Responsible for performing custodial and other miscellaneous duties to ensure the Isleta Resort and Casino’s buildings and facilities are maintained in a healthy, safe, and sanitary mannerwhile promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
The Shift Lead holds the responsibility of meticulously adhering to all operational protocols aimed at safeguarding the assets of the Pueblo of Isleta C-Stores during store opening and closing procedures in the absence of the Store Manager or Assistant Manager. This entails strictly following procedures for cash handling and diligently preparing requisite documentation for register commencement and closure at the onset and conclusion of each business day.
Responsible for maintaining the cleanliness of the guests’ rooms and common areas while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employee and guests.
Responsible for the monitoring, oversight, and administering of the day-to-day Table Games operations, to include but not limited to, conducting Poker derivative, Blackjack, Baccarat, Craps, and Roulette games while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees & guests. Ensures employee and guest compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Isleta Resort and Casino regulations.
Responsible for dealing the Isleta Resort and Casino’s Blackjack, Mini Baccarat, Pai-Gow, Craps, Roulette and other table games while providing World Class Guest Service to all the Isleta Resort and Casino’s guests.
Responsible for the safe and efficient operations of the drop/count requirements for Slots, Poker, Table Games and Kiosk machines while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guest.
Responsible for answering, routing and making reservations for a variety of calls in an inbound call center environment while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
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