Gaming Analyst

The San Manuel Band of Mission Indians (SMBMI) is a self-governing nation that has established tribal-managed governmental units to enhance and support services on the San Manuel reservation. The San Manuel Tribal Gaming Commission (SMTGC) is the governmental unit created by tribal ordinance as the primary regulator of gaming activities within the SMBMI’s jurisdiction. The SMTGC includes the Compliance team that is responsible for maintaining legal and regulatory compliance, ensuring a high level of game integrity, preventing fraud, waste and abuse, and safeguarding Tribal assets, team members and patrons.The Gaming Analyst provides regulatory oversight, risk analysis, technical evaluations, and best information technology security practices for gaming technology and regulated systems operating at a Gaming Facility licensed by SMTGC. As part of their scope, the Gaming Analyst fulfills SMBMI's regulatory responsibility in regards to gaming technology, and the prevention of wrongdoing.

Essential Duties & Responsibilities

1. Responsible for providing regulatory oversight, technical analysis, security assessments, and evaluations of access controls for existing and new gaming system applications, gaming technology, communication controllers and peripheral devices.

2. Assists in the development and maintenance of technical standards, technology-based risk assessments, product classifications, opinion letters, and regulations for gaming devices and systems.

3. Works directly with gaming manufacturer engineers and casino team members to investigate or resolve issues with gaming technology and systems.  Tracks, monitors, and follows-up on the progress for correcting defects until resolved.

4. Uses trend analysis on accounting data, performance statistics, and system logs for gaming technology and systems to detect anomalies, adverse results, or wrongdoing.  Investigates irregular or unusual activities associated with malfunctions and/or criminal activity.

5. Analyzes allegations against gaming technology activities through footage reviews, interviews, system reports, and technical assessments.  Collects evidence and prepares a factually written investigative report summarizing the event. 

6. Testifies in hearings or arbitration explaining the results of an investigation and/or communicates technical knowledge of gaming technology and systems to provide honest information for adjudicators. 

7. Leads the investigation into technology failures using methods that provide an appropriate chain of custody, preservation of evidence, and follow systematic forensic procedures.

8. Works with the Information Technology (IT) department and vendors to enhance and maximize the utilization of the SMTGC’s gaming device database application by fixing problems, developing workflows, building process checklists, implementing future enhancements, creating reports, and preserving data accuracy.

9. Utilizes professional experience in several disciplines including engineering, auditing, and regulating to evaluate whether new installations, upgrades, and patches have appropriate controls, testing, and risk evaluations completed prior to installation.

10. Performs other duties as assigned to support the efficient operation of the department.

Education/Experience/Qualifications

• Bachelor’s degree in Computer Science, Engineering or related field is required.
• Minimum of three (3) years of engineering experience with gaming machines or systems is required.
• Minimum of one (1) year of Information Technology Auditing experience is required.
• Minimum of two (2) years of experience in a compliance related field (preferably in the casino industry) is required.
• Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of minimum educational/experience requirements indicated above.
• Intermediate proficiency in the Microsoft Office Suite (Word, Excel, Access, Power Point, Visio and Outlook) is required.
• Advanced internet research skills including the ability to conduct Boolean searches, using hypertext references and evaluating the credibility of information sources is required.
• Demonstrated experience using the utmost discretion and confidentiality is required as access is provided from team members or customers regarding private and sensitive information such as Social Security Numbers, credit cards, personal data and/or financial data.

Certificates/Licenses/Registrations

• At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
• A qualified candidate/employee must have a valid driver’s license with an acceptable driving record as determined by the company’s insurance carrier.

San Manuel Band of Mission Indians will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!