Photo of Bally’s Evansville, Evansville, IN

Supervisor - Sportsbook

Bally’s Evansville

421 NW Riverside Drive
Evansville, IN 47708

243 Room Hotel Casino
Gestionado Por Bally’s Corporation
Ahorrar
Tiempo Completo

Description

  • Assists the Sportsbook Manager in monitoring and making recommendations of Sportsbook risk and liability, leading up to and during sporting events.
  • Assists in the setup and posting of all sporting events.
  • Communicates and explains wagering to new patrons.
  • As needed, responsible for placing sports wagering tickets, verifying and/or processing winning sports wagering tickets.
  • Approves all Sportsbook over-the-limit wagers for the property within guidelines.
  • Resolves complaints and manages difficult guest concerns.
  • Supervises responsibilities of Sportsbook Team Members.
  • Directs daily labor to business volumes.
  • Develops processes to consistently train and develop Sportsbook Team Members to improve their skill set and provide continuous improvement in guest service.
  • Closes out Sportsbook Ticket Writers at the end of each shift and ensures money transfer to the main Cage.
  • Assists the Sportsbook Manager in working with the Marketing department to administer programs & promotions.
  • Investigates if Sportsbook patrons are wagering in an unethical or irregular manner or if Sportsbook Team Members are working in an unethical or irregular manner; reports the findings appropriately.
  • Ensures Sportsbook cleanliness and proper working conditions of equipment.
  • Assists in creating and implementing policies and programs that support the achievement of property and company financial and operational goals and strategic initiatives.
  • Performs accurate and efficient data entry of customer and transactional information as required in the sports wagering system, casino management system, Title 31 software, and cash advance/check cashing system.
  • Learns and follows all federal and state regulations as well as departmental standard operating procedures and company policies; including, but not limited to, IGC policies and Title 31/BSA/AML
  • Issues complimentaries to the casino outlets and redeems marketing vouchers based on tracked play and internal comping guidelines. (No redemption for cash, only merchandise)
  • Perform the duties and responsibilities associated with the Indiana Gaming Commission Statewide Voluntary Self-Exclusion Program.
  • Keeps areas clean, secure, and well maintained.
  • Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.
  • Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.
  • Must be able to stand and walk for prolong periods of time (7+ hours).
  • Always follow the Company Service Standards model.
  • Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
  • Other duties may be assigned at any time.
Publicado 20 De Junio De 2024

Bally’s Evansville

Bally’s Evansville offers 45,000 sq. feet of gaming space, 1,000 slot machines, 30 electronic and live tables, a sports book, 338 hotel rooms and suites, three restaurants, four bars, a live entertainment venue, and 50,000 sq. ft. of interior and exterior convention and event space.

Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.

With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".