Photo of The Langham Chicago, Chicago, IL

Female Spa Attendant

The Langham Chicago

330 North Wabash
Chicago, IL 60611

331 Room Hotel
Gestionado Por Langham Hotels and Resorts
Medio Tiempo

PRIMARY OBJECTIVE OF POSITION: 

Primary responsibility is to provide information and instruction to Guests /visitors/members inquiries in regards to the operation of fitness equipment, exercise classes, provide spa guests with insight into spa journey and assist and oversee their needs while in the spa and health club facilities; locker room, pool, fitness center, and spa. Provide guests with tours, facility escorts, water, towels and stocked amenities throughout.

RESPONSIBILITIES AND JOB DUTIES: 

Maintain complete knowledge of:

o   All hotel features / services, hours of operation

o   All Spa services

o   Spa products

o   Fitness Center programs

o   Scheduled daily group activities.

Maintain complete knowledge and comply with hotel and departmental policies and procedures

Notify supervisor of any safety hazards 

Handle guest complaints by following the instant pacification procedures

Maintain cleanliness of Fitness Center, Aerobic Room, Pool, Locker Rooms, Spa Common Areas

Dispose of any dirty linens in the proper area

Attend all required meetings and training sessions

Provide instruction of fitness equipment while keeping safety in mind at all times

Ability to focus attention on guests’ needs while remaining calm and courteous

Ability to prioritize, organize and follow up

Ability to focus on details

Ability to perform job functions with minimal supervision

Legibly document maintenance needs and submit to manager

PHYSICAL DEMANDS: 

Requires walking or standing to a significant degree.

Ability to lift 20 lbs.

EDUCATION REQUIRED: 

High School graduate.

EXPERIENCE REQUIRED: 

Previous experience in the hospitality industry preferred

EOE, Including Disability/Veterans

Publicado 17 De Junio De 2024

The Langham Chicago

The Langham, Chicago, opened its doors July 2013.  The 52-story building, situated on the plaza overlooking the River, was designed by famed Chicago architect Ludwig Mies van der Rohe.  Langham Chicago takes up 13 floors of the iconic building.  The ground floor reception area designed by Dirk Lohan of Lohan Anderson, was van der Rohe's grandson and the Lobby is a tribute to his grandfather's distinctive style showcasing period and contemporary influences.  Throughout the hotel, you will find many influences of Mies van der Rohe.  

Several current accolades:

  

“Best Hotel (City)” 

“Best Staycation” 

Better Chicago- Best of 2021

August 2021

“Five-Star Award”

Forbes 

February 2021

“No. 5 Hotel in US” 

“No. 2 Hotel in Illinois”

“No. 2 Hotel in Chicago” 

2021 U.S. News & World Report Best Hotels rankings

U.S. News & World Report 

February 2021

“Travel + Leisure 500”

Best Hotels in the World

Travel + Leisure

February 2021