Bottle Service Server - Halloween and New Years Eve Events

Job Summary

Be a part of the most EPIC parties of the year at the Hard Rock Hotel San Diego! We're hiring for our Halloween and New Years Eve events! *Event dates are 10/26/24 and 12/31/24

As a Bottle Service Server, you’ll be responsible for providing the highest quality of service to our guests, taking orders, serving cocktails, other beverages, food, and bussing tables if needed to ensure cleanliness and a great customer experience, and upselling to maximize sales.

The Bottle Service Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

Responsibilities

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Alcohol Awareness Certification (must comply with State regulations)
• Food Handlers certification (must comply with State regulations)
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.

• Se prefiere diploma de Escuela Superior o su equivalente y / o experiencia en un hotel o campo relacionado.
• Certificación para Manejar alimentos( debe cumplir con requisitos del Estado)
• Certificación para Servir/Vender Alcohol (debe cumplir con requisitos del estado)
• Tiene que poder expresar claramente información e ideas.
• Tiene que poder evaluar y seleccionar entre varias opciones alternativas rápida y acertadamente.
• Tiene que poder trabajar bien bajo presión.

Responsibilities

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc.
• Be familiar with the organization of the restaurant and lounge and know the function of each job position.
• Have a thorough knowledge of menus and specials in the restaurant.
• Service guests with all food and beverage requirements in a warm friendly courteous and professional manner.
• Clear clean and reset tables as needed.
• Be familiar with the operation of the P.O.S. system.
• Carry out cashiering functions in closing checks and end of shift paperwork.
• Perform opening and closing procedures and side work duties according to station rotation assignment.
• Ensure that tables and side stands are kept stocked tidy and clean.
• Perform other tasks/jobs as assigned by the supervisor or manager.

• Cumplir en todo momento con las normas y reglamentos de Aimbridge Hospitality para alentar operaciones de trabajo seguras y eficientes.
• Cumplir con los requisitos de certificación requeridos para la posición incluyendo Certificado para manejar alimentos Certificado para servir alcohol Seguridad etc.
• Estar familiarizado con la organización del restaurante y el salón social y saber la función de cada puesto.
• Estar completamente familiarizado con los menús y los especiales en el restaurante.
• Servirle a los huéspedes todas las bebidas y los alimentos pedidos de manera calurosa simpática cortés y profesional.
• Recoger limpiar y volver a preparar mesas según necesario.
• Estar familiarizado con la operación del Sistema Punto de Ventas (P.O.S.)
• Llevar a cabo funciones de cajero para cerrar los cheques y el papeleo para el cierre del turno.
• Llevar a cabo los deberes de abertura y cierre y otros deberes extras de acuerdo con la asignación de la rotación de las estaciones.
• Asegurarse que las mesas y las estaciones para los meseros se mantenga suplidas nítidas y limpias.
• Llevar a cabo otra tarea según asignada por el supervisor o gerente.