Photo of Delta Hotels Milwaukee Northwest, Menomonee Falls, WI

Hotel Housekeeper

Delta Hotels Milwaukee Northwest

N88 W14750 Main Street
Menomonee Falls, WI 53051

134 Room Hotel
Gestionado Por First Hospitality

Hotel discount on all Marriott & First Hospitality Hotels!

fresh, clean, and styled to impress
Compensation: 16.50, Tiempo Completo

What's in it for you…

  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!

About this job...

Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

What you'll be doing...

  • Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail.
  • Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard.
  • Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary.
  • Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
  • Take ownership to resolve guest challenges, working collaboratively with the hotel’s Guest Services team and hotel leadership.
  • Always maintain professionalism consistent with hotel brand and company expectations.
  • Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
  • Take on additional tasks as necessary or assigned by hotel leadership.

Requirements...

  • Effective verbal and written communication skills
  • Must be able to speak, read, and write in primary language(s) used in the workplace
  • 8+ hours per day; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds occasionally
  • Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.  FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.  Equal Opportunity Employer.

Publicado 9 De Octubre De 2024

Delta Hotels Milwaukee Northwest

Welcome to Delta Hotels Milwaukee Northwest
The Delta Hotel in Menomonee Falls, simple made perfect.

A seamless experience awaits you at Delta Hotels Milwaukee Northwest. Situated in Menomonee Falls, our hotel offers thoughtful design with the essential needs of frequent traveler in mind. Settle into our modern yet convenient designed rooms and suites with smart amenities including fast, free Wi-Fi, complimentary bottled water, over-sized TVs and plush Marriott brand bedding. Waterlin Bistro, our signature restaurant, showcases classic WI comfort dishes with modern twists—locally sourced and inspired. The cocktail menu offers multiple old fashioned styles and, of course, local craft beers. If you're hosting an event, our hotel offers several well-designed banquet spaces; a team of experienced planners are on hand to ensure that your gathering is a success. Welcome to simple made perfect.

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