Executive Meeting Manager

Description

Situated in the heart of downtown, overlooking Travis Park, the AAA Four Diamond, St. Anthony Hotel offers easy access to the trendy restaurants and historical landmarks in San Antonio, Texas. St. Anthony, a Luxury Collection Hotel San Antonio, opened in 1909 and has been designated a national historic site. Our luxury hotel in San Antonio embodies old-world splendor with touches like Italian marble and Corinthian columns. Come make history with this luxury San Antonio hotel.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

Job Summary:

We are seeking a dynamic and results-driven Executive Meeting Manager to join our hotel team. The EMM will be Responsible for selling group business from all markets/regions primarily handling no more than 10 to 20 room nights while maximizing revenues for all areas of the hotel. Assists in the overall efficient operation of the Sales Department, manages accounts to achieve guest satisfaction and solicits new and past business to ensure revenue goals are met or exceeded.

Key Responsibilities:

• Respond in a timely manner to incoming group business opportunities.
• Ensures that all business is booked within hotel parameters.
• Conducts hotel site inspections and client presentations.
• Creates contracts and other related booking documentation as required. Manage and maintain client account files.
• Prospect for new business – participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
• Builds and maintains strong client relationships.
• Detail events to include all food & beverage, set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.
• Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.
• Use negotiating skills and creative selling abilities to close on business and negotiate contracts.

Qualifications:

Behaviors

• Team Player: Works well as a member of a group (Preferred)
• Thought Provoking: Capable of making others think deeply on a subject (Preferred)
• Innovative: Consistently introduces new ideas and demonstrates original thinking (Preferred)
• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks (Preferred)

• Self-Starter: Inspired to perform without outside help (Preferred)

• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business (Preferred)

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization (Preferred)

Experience

• 2 years: Required

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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