Photo of The Langham Boston, Boston, MA

Langham Club Attendant

The Langham Boston

250 Franklin Street
Boston, MA 02110

Hotel de 312 Habitaciónes
Gestionado Por Langham Hotels and Resorts
Aplica Ahora Guardar este trabajo
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Compensation: Starting at $31.99 per hour, Medio Tiempo

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

PURPOSE AND OBJECTIVES OF POSITION

The Langham Club, located on the 8th floor and overlooking Norman B. Leventhal Park, redefines the club concept with the ultimate in exclusivity, modern conveniences and attentive service. Guests will be able to enjoy an elevated experience by upgrading to a room or suite with Langham Club access that grants a wide range of privileges including all-day refreshments featuring five food and beverage presentations throughout the day.

KEY RESPONSIBILITIES

  • Have knowledge of VIPs, guest’s arrival times, group/company information and special requests, and ensure to identify guests with the club access
  • Deliver all Forbes and Langham brand standards and adhere to all departmental procedures
  • Work closely with Guest Relations Manager, Front Office, Concierge and Culinary team to ensure guests have memorable encounters
  • Ensure that all areas of the Langham Club are always clean and in compliance with all of the Forbes and Langham brand standards
  • Set up Food & Beverage timely, elegantly and communicate with Kitchen to ensure timely preparation and replenishment
  • Replenish buffets and track food consumption for each shift
  • Inspect and monitor the quality and presentation of the food and beverage at all times
  • Inspect linen, silver, china and other table items for immaculate cleanliness and appearance
  • Ensuring all china, glassware and silverware are replenished in a timely manner
  • Clear, clean and re-set all tables in a timely manner, according to standards
  • Welcome each guest and serve food, coffee, water and other beverages whenever appropriate

QUALIFICATIONS

  • Previous Food & Beverage experience a plus
  • Prior experience in luxury hotel/restaurant a plus
  • ServSafe certification

SAFETY REQUIREMENTS

  • Follow all health and safety procedures
  • Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed

LANGUAGE SKILLS

  • Ability to communicate (read and/or write and speak) in the English language to the level of mutual understanding with coworkers and guests

PHYSICAL DEMANDS

  • Able to stand for up to 8 hours: sit, reach, grasp, lift/carry up to 50 pounds, walk, climb, kneel, squat, bend, push, pull
  • Ability to stand/walk for length of shift
Publicado 18 De Junio De 2025

The Langham Boston

OVERVIEW

ROOMS

The Langham, Boston boasts 312 lavish rooms and suites that reflect the luxurious attributes of the Langham brand and the rich past of the building’s history. Each room is tailored with classic touches and deluxe amenities for a timeless, fresh and residential feel that luxury travelers have come to expect from Langham Hotels and Resorts. The guest rooms and suites were recently  transformed with the addition of updated spacious bathrooms with walk-in showers, and white marble floors and countertops, a lighter and brighter color palette as a nod to the traditional New England aesthetic. Guests are able to enjoy an elevated experience by upgrading to the Langham Club level, allowing for access to a refined, private club setting offering a wide range of privileges, including food and drink service throughout the day.

DINING

In the heart of downtown Boston, The Langham has introduced two chic new dining concepts - an eclectic dining venue Grana, and a redesigned signature cocktail bar at the lobby level called The Fed. The food and beverage offerings at The Langham equally reflect refined luxury and the innovative culinary scene in Boston. 

EVENTS

As part of the Langham culture, The Langham, Boston continues to create memorable events and weddings in function space that is infused with historic flavor along with detailing and accents that refer to this iconic landmark. Recognized for notable awards, the hotel provides an array of extravagant function rooms for your wedding, business or social event, including boardrooms for power meetings and two ballrooms for intimate or lavish elegant affairs. The Langham, Boston will make your event extraordinary with a dedicated team of organizers, innovative culinary creations, and cutting-edge audio visual that will ensure your event is flawless from start to finish.

WELLNESS

The Langham, Boston will offer wellness for your body with our state-of-the-art Fitness Center, heated indoor swimming pool, whirlpool and relaxing saunas. Guests will be able to maintain their fitness regimes while traveling using our Technogym cardio and strength equipment. Guests will have an open invitation to plunge into the refreshing waters of the sparkling indoor lap pool in the charming and intimate pool pavilion. 

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