Responsible for the overall effective and efficient supervision of all Table Games shift operations as assigned by the reporting senior including, but not limited to: providing leadership to assigned staff, ensuring effective internal and external communications, exercising appropriate judgment and decision-making skills, and ensuring that all departmental and staff activities are monitored and performed as efficiently and effectively as possible. Oversees the operation of assigned shifts in the absence of the Table Games Manager. Ensures assigned staff operate in compliance with applicable internal policies and procedures, gaming regulations, and external agency requirements.
Responsible for the overall effective and efficient supervision of all Table Games shift operations as assigned by the reporting senior including, but not limited to: providing leadership to assigned staff, ensuring effective internal and external communications, exercising appropriate judgment and decision-making skills, and ensuring that all departmental and staff activities are monitored and performed as efficiently and effectively as possible. Ensures assigned staff operate in compliance with applicable internal policies and procedures, gaming regulations, and external agency requirements.
Deal the games currently being dealt at Osage Casinos, such as Blackjack, Roulette, Pai Gow Poker and Crapsand newer games as implemented. Responsible for ensuring maximum customer satisfaction by exhibiting efficiency in dealing the assigned game and displaying a friendly and outgoing personality.
Under the supervision of the Food and Beverage Supervisor, the Restaurant Host greets guests, monitor’s restaurant server table seating rotation, seats guests with menus, silverware, drinks and special seating accommodations. The host is responsible for understanding and promoting monthly Casino promotions and daily restaurant specials to ensure that all guests have an enjoyable experience.
Responsible for the overall effective and efficient coordination and supervision of the Cage Department on shift and/or as assigned by the reporting senior.
Under direct supervision of the EVS Supervisor, the EVS Attendant is responsible for cleanliness of all property public areas both inside and outside the casino. Responsibilities include vacuuming, mopping, window washing, restroom cleaning, trash removal, office cleaning, back of house area cleaning, exterior cleaning of electronic games, re-stocking supply shelves, and completes other duties as assigned.
Under general supervision of the Food and Beverage Manager, manages day-to-day supervision of food and beverage operations which includes point of sale transactions, quality, guest satisfaction, and inventory of stock.
Responsible for assisting bartender with any and all needs to ensure proper bar operations. Responsible for providing friendly, excellent service to every guest encountered.
Under general supervision of the Food & Beverage Manager, partnering with the Facilities Department, responsible for the setup, break down, and clean up before, during, and after all events, as well as the general maintenance of F&B designated areas. This position is responsible for maintaining service in the restaurant, bar, and banquet areas. This includes hosting, fulfilling guest beverage orders, delivering/refilling beverages, serving food, bussing and setting up tables while maintaining professional communication with both internal and external guests at all times.
Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support and service to club members and other casino visitors to ensure maximum guest satisfaction. Responsible for promoting the success of the Club Osage, by assisting guests through the membership process, and explaining the benefits of membership and details of on-going promotions and events. Protects company assets while dealing with the public in an efficient and courteous manner
Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support and service to club members and other casino visitors to ensure maximum guest satisfaction. Responsible for promoting the success of the Club Osage, by assisting guests through the membership process, and explaining the benefits of membership and details of on-going promotions and events. Protects company assets while dealing with the public in an efficient and courteous manner
Under general direction of the designated property manager, the EVS Supervisor oversees and coordinates the daily activities of the EVS Attendants to ensure cleanliness of operations gaming floor, property venues, and public areas.
Responsible for distributing banks to internal guests of internal departments as well as dropping these banks with accuracy. Protects company assets issued to them while dealing with guests, in an efficient and courteous manner.
Deal the games currently being dealt at Osage Casinos, such as Blackjack, Roulette, Pai Gow Poker and Crapsand newer games as implemented. Responsible for ensuring maximum customer satisfaction by exhibiting efficiency in dealing the assigned game and displaying a friendly and outgoing personality.