This position is responsible for taking orders and serving alcoholic and/or non-alcoholic beverages. Responsible for providing friendly and professional service to every guest encountered.
Under direct supervision of the Front Desk Supervisor, welcomes and serves guests in a courteous, efficient and friendly manner. Completes check in and check out for guests. Maintains guest confidentiality of all information.
Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support and service to club members and other casino visitors to ensure maximum guest satisfaction. Responsible for promoting the success of the Club Osage, by assisting guests through the membership process, and explaining the benefits of membership and details of on-going promotions and events. Protects company assets while dealing with the public in an efficient and courteous manner
Under general supervision of the Beverage Supervisor, maintain the bar area. Provides excellent customer service in a timely manner. Prepare all drink orders, delivers and refills drink orders, and responds to quest questions and requests. Handle all payment transactions accurately.
This position is responsible for taking orders and serving food, alcoholic and/or non-alcoholic beverages. Responsible for proper settlement of all transactions at point of sale. Responsible for providing friendly and professional service to every guest encountered.
Responsible for retrieval of currency boxes and table game drop boxes, emptying drop boxes once they are delivered to the count room and ensuring accuracy of daily count operations. Performs all duties at multiple properties in accordance with Company core values, the objectives of the Osage Nation, internal policies, procedures and controls, as well, as applicable laws including but not limited to the USA Patriot Act, and gaming regulations.