Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
The Plaza Hotel Pioneer Park is seeking a visionary, operationally savvy General Manager to lead our team at El Paso’s premier historic luxury landmark. As the General Manager, you will champion the guest experience and oversee all hotel operations to maximize profitability while upholding the independent spirit and Forbes-level standards of this iconic West Texas retreat.
TheGuest Experience Supervisor will supervise the Guest Experience by assisting the Guest Service Manager. Generates and provides an upscale and authentic experience for guests while maintaining consistent communication with the operations team. Supplies guests with relevant information and ensures all requests are met according to established brand standards.
Supervise set-up and food production areas within the kitchen to maximize productivity and ensure food quality, set-up and service are in accordance with established guest service and sustainability standards.
Respond to telephone, email, internet inquiries, and employ sales techniques in order to secure and process reservations for guest accommodations in accordance with established guest service and sustainability standards.
Greet each guest in a friendly and professional manner at the front door of the hotel and maintain the appearance of the front door area in accordance with established guest service and sustainability standards.
Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.
Accepting Applications for Hourly Hotel Positions.
Explore opportunities in the following areas:
Engineering
Food and Beverage
Front Office
Housekeeping
Set up and clear tables, stock all service stations, and assist food servers in accordance with established guest service and sustainability standards.