Jobs at Hotel Queen Mary

• Attractions Captain (Recreation/Entertainment)

  The Attractions Captain is responsible for providing information and/or answering guest and crew questions about tours and history while providing the highest level of service possible in an efficient courteous and professional manner. 

• Attractions Ticketing Lead (Recreation/Entertainment)

  We are currently looking for an Attractions Ticketing Lead to join our team at the legendary Queen Mary. The Attractions Ticketing Lead is responsible for providing information and/or answering guest and crew questions about ticketing while providing the highest level of service possible in an efficient courteous and professional manner.

• Attractions Ticketing Lead (Recreation/Entertainment)

  We are currently looking for an Attractions Ticketing Lead to join our team at the legendary Queen Mary. The Attractions Ticketing Lead is responsible for providing information and/or answering guest and crew questions about ticketing while providing the highest level of service possible in an efficient courteous and professional manner.

• Director Front Office (Guest Services)

  As a Director of Front Office you would be responsible for directing and administering of all Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Provides assistance with rooms financial reporting as needed and provides directional support and guidance to the property Guest Loyalty Manager. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

• Human Resource Coordinator (Bilingual in Spanish) (Human Resources)

  Assist and support management and the leadership team with handling and resolving Human Resources issues. 

• Bartender - Chelsea Chowder House (Bartender/Mixologist)

  The Bartender is responsible for preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities.

• Gift Shop Cashier (Sales & Marketing)

  The Gift Shop Attendant sells gift shop merchandise to customers. Unpacks verifies and inspects received goods rejecting damaged items or incorrect orders. Maintains records of items received. Prepares goods for display or sale and sorts and distributes items to the appropriate department.

• Purchasing Coordinator (Operations)

  The Purchasing Coordinator is responsible for handling purchasing functions maintaining an effective filing system and assisting in obtaining bids for hotel supplies. He/she is also responsible for optimizing the effectiveness in providing the hotel with the best prices for the best products and contributing to the overall profitability of the hotel.

• Outlets Assistant Manager (Food & Beverage)

  The Food & Beverage Asst Manager assists with assuring attentive friendly courteous and efficient service in all F&B Outlets Room Service Lounge and Banquets while maintaining adherence to budgeted payroll and overhead cost. In partnership with F&B leadership the incumbent is also responsible for continually working towards improving Restaurant Room Service Lounge and Banquet sales revenues to exceed budget. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

• Food Runner (PM) - Chelsea Chowder House (Chefs/Kitchen)

  The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly enthusiastic professional and timely manner.

• Food Runner (PM) - Promenade Cafe (Chefs/Kitchen)

  The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly enthusiastic professional and timely manner.

• Barista (AM) (Food & Beverage)

  As a Barista you will fill a guest services role in supporting your hotel's financial goals of the daily operation of the Starbucks facilities and/or other areas of the Food and Beverage departments. You will prepares and/or serve beverages and/or food to guests to ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service in a fast-paced work environment.

• Server - Promenade Cafe (Food & Beverage)

  The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

• Sales Manager (Sales & Marketing)

  The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. The focus of sales may vary based on the respective property the associate is assigned to (i.e. Leisure Business Travel Group SMERF). Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

• Host (PM) - Chelsea Chowder House (Food & Beverage)

  The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

• Host - Promenade Cafe (Food & Beverage)

  The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

• Attractions Tour Guide - Bilingual (Spanish) (Recreation/Entertainment)

  We are currently looking for a Bilingual (Spanish) Attractions Tour Guide to join our team at the legendary Queen Mary. The Attractions Tour Guide is responsible for providing information and/or answering passenger questions about tours while providing the highest level of service possible in an efficient courteous and professional manner.

• Barista (PM) (Food & Beverage)

  As a Barista you will fill a guest services role in supporting your hotel's financial goals of the daily operation of the Starbucks facilities and/or other areas of the Food and Beverage departments. You will prepares and/or serve beverages and/or food to guests to ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service in a fast-paced work environment.

• Dishwasher / Steward (Chefs/Kitchen)

  A Steward is responsible for maintaining cleanliness and proper storage of all china glass and silver and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment utensils and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.

• Attractions Tour Guide (Recreation/Entertainment)

  We are currently looking for an Attractions Tour Guide to join our team at the legendary and historical Queen Mary. The Attractions Tour Guide is responsible for being a historical resource for our guests while providing entertaining and engaging tours covering varying topics. We expect the highest level of service possible presented in an efficient, courteous and professional manner. 

• House Attendant - Banquets (Catering/Banquet)

  The Banquet House Attendant is responsible for the set up tear down and maintenance of all meeting space.

• Director Sales & Marketing (Sales & Marketing)

  The Director of Sales & Marketing-Full Service has direct oversight of planning and managing the overall sales and marketing for a Full Service hotel. The intention is to achieve optimal occupancy growth in existing accounts and generating new business all to maximize total revenue and meet/exceed hotel profit objectives. This role will oversee day-to-day operations of the hotel sales division including but not limited to direct sales efforts follow-up and proper sales administration and training. This role will ultimately recommend the sales forecast marketing advertising sales plans programs and annual budget for no more than one Full Service hotel; manages within approved plans and budgets.  Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. 

• Attractions Ticket Agent (Recreation/Entertainment)

  We are currently looking for an Attractions Ticket Agent to join our team at the legendary Queen Mary. The Attractions Ticket Agent is responsible for selling admission tickets while providing the highest level of service possible in an efficient courteous and professional manner.

• Engineer (Engineering/Maintenance)

  The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned.  He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry painting plumbing etc. May require driving shuttle van when needed (property specific).

• HVAC Engineer (Engineering/Maintenance)

  The HVAC Engineer is accountable for the smooth operation and functioning of all heating ventilating and air conditioning systems in the hotel as well as repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. May require driving shuttle van when needed (property specific).

• Electrician (Chefs/Kitchen)

  The Electrician is responsible for the day to day operation of the electrical systems for the property. 

Apply for these jobs at https://www.hospitalityonline.com/queen-mary/jobs