Jobs at Rancho Valencia Resort

• Spa Attendant (Spa)

  The Spa Attendant's role is to ensure that the spa facility exceeds guest expectation for cleanliness and is properly stocked with all amenities. The Spa Attendant will be aware of guest appointments and flow of business so they can be proactive in cleaning and the clearing of the locker rooms, relaxation area and hydrotherapy area after every use. The Spa Attendant will primarily service the MALE LOCKER ROOMS.

• Gate Welcome Ambassador / Greeter (Guest Services)

  Responsible for providing a warm welcome and create a positive first impression to all Resort Guests and Visitors. Provide a high level of service to create a memorable experience as soon as guests enter the resort and promote Rancho Valencia notoriety. Luxury Resort and/or Full-service Hotel experience required. This is NOT a security guard position

• Restaurant Server (Food & Beverage)

  The Pony Room was recognized in the top 100 Hotel/resort restaurants in the country. We serve guests food and beverage in a gracious professional manner. Provide a comfortable, exceptional dining experience through the consistent implementation of our existing steps of service. Maintain and improve check averages to ensure the financial success of the operation.

• Wellness Administrative Coordinator (Administrative)

    The Wellness Administrative Coordinator provides essential administrative and operational support to the Director of Wellness and the leaders of the Spa, Fitness, and Racquet departments. This highly organized and proactive individual plays a key role in streamlining communication, managing recurring backend processes, and ensuring consistency across all areas. Core responsibilities include purchasing and invoice tracking, payroll support, internal scheduling logistics, interdepartmental communication, inventory coordination, and training documentation. This role also supports project tracking, guest experience tools, and vendor management tasks. The Wellness Administrative Coordinator works cross-functionally to enhance workflow, assist leadership teams, and help maintain operational excellence across all wellness departments.

• Restaurant Host or Hostess (Food & Beverage)

  Serve as consistent point of contact for restaurant outlets. Courteously greets and escorts guests to assigned tables and assist in seating, ensuring existing standards of service. Answering phone calls as necessary with the highest level of professional language in a calm, clear and concise manner. Make, change and maintain restaurant reservations as necessary.

• Villas Manager (Operations)

  The Villas Manager, under the direction of the Resort Manager, will be responsible for managing all aspects of Villas operations in accordance with rules, regulations, policies, procedures and contracts of Rancho Valencia's Fractional Ownership documents. Develops and maintains a trusting, professional rapport with all owners. Delivers exemplary guest service and is responsible for all facets of the owner's experience. Acts in Concierge capacity in the absence of Concierge or Assistant Manager. Supervises and directs Villa staff and works with Engineering, Housekeeping, and other managers to maintain quality operations. Acts as an Ambassador of the Resort and Residence Club and supports and represents the company and property in a positive manner in and outside of the Resort. The Villas Manager also assists in managing the department budget, purchases, HOA billing and the planning and implementing of the department standards of operation. He/she is knowledgeable of the CC&R’s and the HOA Rules and Regulations and makes decisions accordingly. He/she is a gracious host, comfortable with multi-tasking and very detailed. In the absence of the Resort Manager can step in and make decisions as needed. The Villas Manager is responsible for Managing the villas operations, leading the operations team, managing relationship with the villa owners and stakeholders, and managing the villa owners’ and guest experience.

• Bell and Valet Attendant (Guest Services)

  Responsible for providing a warm welcome and create a positive first impression to all Resort Guests and Visitors. Provide a high level of service to create a memorable experience as soon as guests reach the clubhouse and promote Rancho Valencia notoriety.

• Nail Technician Spa (Spa)

  Performs professional nail, hand and foot services in a safe and professional manner and in accordance with Rancho Valencia protocol and California State Board requirements. Provide uncompromised attention to guest/member service. Must possess a thorough knowledge of hand and foot massage techniques and neat application of polish including French manicures and Shellac. Must possess excellent cleanliness and sanitation skills and be willing to train in Rancho Valencia’s specific menu of treatments. Must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide nailcare programs personalized to each of our guests. Must hold and maintain a current California state license.

• Housekeeping Turndown Attendant (Housekeeping)

  The Turndown attendant is responsible for the cleanliness of the guest rooms (interior and exterior including guest patios, entrance areas and kitchens). Turndown shifts are the afternoon shifts into evening. Other responsibilities include deep cleaning and performing special projects. Turn down attendants contribute to the resorts commitment to high quality guest service and teamwork.

• Junior Tennis Pro (Recreation/Entertainment)

  To provide tennis clinics and other assigned activities for 5 to 12 years old for the tennis after school program. The person in this role is an expert in the game, is qualified to teach and coach and is always engaging with the guest and member. The tennis staffs are responsible for contributing to the overall tennis experience as well as being an active participant in the overall property goals of offering a unique and outstanding guest and member experience.

• Front Office Manager (Guest Services)

  The Front Office Manager oversees and leads the day to day operation of the front office including (Front desk, Concierge, PBX, Gate Greeter and Guest services) ensuring that highest standard of services are maintained. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. This position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. The person in this role also is a seasoned trainer in both technical and service related practices and tasks; leads FORBES and AAA training and ensures adherence to the same.

• Spa Concierge (Spa)

  The Spa Concierge is responsible for the guest’s over all spa experience including but not limited to: scheduling and promoting spa services on the phone and in person, providing information about our service menu, products and spa facility to enhance the guests experience and promote Rancho Valencia Resort and Spa. The Spa Concierge is responsible for retail and gift card sales, charging for services provided and for giving thorough tours with detailed information to all guests so they can benefit from all aspects of the spa offerings.

• Accounting Clerk (Finance/Accounting)

   2. Follow-up on the collection and allocation of payments.  

• Banquet Cook (Catering/Banquet)

  Under the guidance of the Banquet Chef, the Banquets Cook is responsible for assisting the Banquet chef in managing the culinary program for private events, and the employee Café. The person in this role ensures, consistently high-quality food product, assists in developing and leading a positive work environment while ensuring guest and employee satisfaction and maximizing revenues. The person in this role works with the Banquet Event Orders, places orders for the product needed for the events as needed, and responds well to event changes that may occur. This position will also execute holiday production for buffet events, as well as work in the restaurants to provide coverage or assistance as needed.

• Pastry Cook (Chefs/Kitchen)

  The Pastry Cook is responsible for preparing and planning of sweet items, pastries, cakes, ice creams, sorbets, fruit compotes, breads and chocolates for breakfast, lunch and dinner, as well as various specialty items for amenities and special functions. Maintains established quality standards. Knows assigned menus and be able to assist other employees. Is flexible and willing to perform any task to better service. Openly accepts and positively responds to changing environment. Practices cooperation and work effectively with others.

hospitalityonline.com/rancho-valencia-resort/jobs