Jobs at Rancho Valencia Resort

• Spa Attendant (Spa)

  The Spa Attendant's role is to ensure that the spa facility exceeds guest expectation for cleanliness and is properly stocked with all amenities. The Spa Attendant will be aware of guest appointments and flow of business so they can be proactive in cleaning and the clearing of the locker rooms, relaxation area and hydrotherapy area after every use. The Spa Attendant will primarily service the MALE LOCKER ROOMS.

• Spa Concierge (Spa)

  The Spa Concierge is responsible for the guest’s over all spa experience including but not limited to: scheduling and promoting spa services on the phone and in person, providing information about our service menu, products and spa facility to enhance the guests experience and promote Rancho Valencia Resort and Spa. The Spa Concierge is responsible for retail and gift card sales, charging for services provided and for giving thorough tours with detailed information to all guests so they can benefit from all aspects of the spa offerings.

• Restaurant Server (Food & Beverage)

  The Pony Room was recognized in the top 100 Hotel/resort restaurants in the country. We serve guests food and beverage in a gracious professional manner. Provide a comfortable, exceptional dining experience through the consistent implementation of our existing steps of service. Maintain and improve check averages to ensure the financial success of the operation.

• Wellness Attendant (Spa)

  The Wellness Attendant is responsible for delivering exceptional service and maintaining the highest standards of cleanliness, organization, and guest experience across all wellness areas, including the Fitness Center, Movement Studio, Yoga Pavilion, Sport Court, Pilates studio, and Racquet facilities.

• Restaurant Server Assistant (Chefs/Kitchen)

  Assist restaurant servers in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently. Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service

• Spa Massage Therapist (Spa)

  Performs professional massage therapy and body treatments for guests and members per Rancho Valencia protocol. The Massage Therapist must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in Rancho Valencia’s specific menu of spa treatments. Must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness programs personalized to each of our guests. Must possess and keep current certification from the California Massage Therapy Council (CAMTC).

• Nail Technician Spa (Spa)

  Performs professional nail, hand and foot services in a safe and professional manner and in accordance with Rancho Valencia protocol and California State Board requirements. Provide uncompromised attention to guest/member service. Must possess a thorough knowledge of hand and foot massage techniques and neat application of polish including French manicures and Shellac. Must possess excellent cleanliness and sanitation skills and be willing to train in Rancho Valencia’s specific menu of treatments. Must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide nailcare programs personalized to each of our guests. Must hold and maintain a current California state license.

• Engineer General Maintenance Technician (Engineering/Maintenance)

  Maintenance Technician repairs and maintains machines, equipment, plumbing, heating and air conditioning systems. A maintenance technician keeps all structures in working order through maintenance and repairs. Some duties include pipe fitting, insulating, boiler making, welding, carpentry, machining, repairing electrical or mechanical equipment, installing new equipment, and repairing walls, floors and stairs.

• Restaurant Host or Hostess (Food & Beverage)

  Serve as consistent point of contact for restaurant outlets. Courteously greets and escorts guests to assigned tables and assist in seating, ensuring existing standards of service. Answering phone calls as necessary with the highest level of professional language in a calm, clear and concise manner. Make, change and maintain restaurant reservations as necessary.

• Assistant Chief Engineer (Engineering/Maintenance)

  To supervise the Resort and Villas Maintenance team. In charge of all aspects of resort and villas engineering operations including electrical, plumbing, HVAC refrigeration, heating cooling, exterior and interior, painting, recycling, waste, pest control, alarm services, pool and Spas. The Assistant Chief Engineer is also responsible for Life/Fire safety systems and management of other engineering necessary to manage an efficient condition to ensure the safety and comfort of guests and employees. Insures that the level of operation and quality of service is to the standards of Rancho Valencia as well as maximize profits and manages expenses wherever possible.

• Housekeeping Room Attendant - Resort and Villas (Housekeeping)

  The Housekeeping Room Attendant is responsible for the cleanliness of the guest room's interior and exterior including patios, entrance areas and kitchens. Other responsibilities include deep cleaning and performing special projects. Room Attendants contribute to the resort commitment to high quality guest service and teamwork.

• Restaurant Server Assistant / Food Runner (Chefs/Kitchen)

  Assist restaurant servers in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently. Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service.

• Cafeteria Attendant / Prep Cook (Chefs/Kitchen)

  The Cafeteria Cook is responsible for preparing and planning for breakfast, lunch and dinner items. Maintains established quality standards. Knows assigned menus. Is flexible and willing to perform any task to better service. Openly accepts and positively responds to changing environment. Practice cooperation and work effectively with others. Must have weekend availability.

• Bartender (Bartender/Mixologist)

  Courteously, enthusiastically, and efficiently takes orders, prepares and serves alcoholic and non-alcoholic beverages and meals to guests in accordance with existing steps of service. Maintain and improve check averages to ensure the financial success of the operation. Engage the guest to ensure memorable and impactful experience.

• Pool Attendant (Recreation/Entertainment)

  The pool attendant’s primary role is to engage with pool guests in order to ensure the guest has all needed amenities and supplies. While tending to guests, the Attendant is also responsible for the set up and tidiness o the pool at all times throughout the shift. This requires maintaining a pristine level of cleanliness and organization in the following areas; Spa pool, Resort pool, Cabanas, lounge chairs, restrooms and pool locker rooms. The attendant also provides water, clean towels; refreshing spritz and delivers daily amenities to guests throughout the day.

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