Cost products and services, Organize and maintain inventory, Conduct performance reviews, Plan, organize, direct, control and evaluate daily operations, Determine type of services to be offered and implement operational procedures, Monitor revenues and modify procedures and prices, Ensure health and safety regulations are followed, Set staff work schedules and monitor staff performance, Address customers' complaints or concerns, Provide customer service, Recruit, train and supervise staff
Sweep, mop, wash and polish floors, Vacuum carpeting, area rugs, draperies and upholstered furniture, Distribute clean towels and toiletries, Clean, disinfect and polish kitchen and bathroom fixtures and appliances, Attend to guests' requests for extra supplies or other items, Pick up debris and empty trash containers, Dust furniture, Make beds and change sheets, Stock linen closet, Wash windows, walls and ceilings
Co-ordinate maintenance and repair services, Co-ordinate in-house laundry services, Establish and implement operational procedures for housekeeping department, Plan and co-ordinate activities of housekeeping supervisors and crews, Ensure that safety standards and departmental policies are met, Maintain inventory of supplies, equipment and uniforms, Schedule and assign duties of housekeeping staff, Ensure that local health and sanitation regulations are carried out, Respond to complaints of guests