Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.
Opportunity: Food Service Worker H2Bs
Your Focus
Follow recipes to prepare food items accordingly.
Wash, peel, and cut fruits and vegetables; cut, trim, or clean meat.
Prepare appetizers, salads, or cold dishes.
Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
Bake breads, rolls, or other baked goods.
Portion, arrange, and garnish food for pick up by server or deliver to guests.
Maintain clean and sanitized work areas such as cutting boards, counters and work spaces.
Secure and store food items properly.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow safe food handling procedures.
Follow guidelines related to sustainability practices related to HHM’s EarthView program.
Practice safe work habits and wear protective safety equipment.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Take food and beverage orders and place orders in the point of service system.
Ensure overall guest satisfaction.
Set and clear tables in dining areas.
Stock service stations with items such as ice, napkins, or straws.
Pick up orders from food preparation areas and ensure food is prepared accordingly.
Prepare guest check and if appropriate complete payment transaction.
Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Provide excellent customer service and maintain a professional presence at the cashiers’ station at all times
Process financial /guest transactions in an accurate, efficiently, and timely manner
Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc. in a prompt and professional manner.
Follow food and beverage preparation and usage instructions to minimize waste.
Up-sell menu items and specials to maximize food and beverage revenues. Work within policy to accommodate guests’ special food and drink requests.
Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines.
Perform all pre-shift and post-shifts duties, side-work, and related paperwork.
Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.
Complete pre, running, and post shift side-work requirements
Ability to multi – task with the needs of the business
Know all pricing, promotions, and discounts that apply to pricing
Knowledge of all amenities to properly transact and deliver to its completion
Adheres to appearance, hygiene and uniform standards
Responsible for opening, closing and running duties of cash handling policies and cash out process
Adhere to all internal controls, policies, and procedures
Attend all department and pre shifts meetings.
Responsible for supervising the beach and pool areas, including but not limited to overseeing membership activities, pool and beach facilities, servicing the guests’ needs and overseeing the cleanliness of beach, pools, and health clubs in accordance with established guest service and sustainability standards.
Supervise restaurant operations in accordance with brand/hotel guest service and sustainability standards, ensuring a high level of service and satisfaction.
Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
Responsible for servicing the guests’ needs and maintaining the cleanliness of beach, pools, and health clubs in accordance with established guest service and sustainability standards.
Safely transport employees between employee housing and the resort providing courteous and timely service. Maintain the cleanliness and proper functioning of the vehicle while ensuring a positive and comfortable experience.
Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.