Jobs at HVC Stoneridge Preview Center

• Sales Experience Manager - Stoneridge (Guest Services)

  Responsible for all aspects of owner and customer relations to ensure fulfillment of ownership and quality of experience.  Address owner and customer complaints/issues and work proactively to reduce the number of issues.  Coordinate strategy and salvage of all site pending defaults to maximize closing/lower cancellation rates through ongoing communication with new owners. May oversee the general operations of the sales gallery and sales front desk ensuring the highest levels of hospitality, service and standards.  Manage the Sales Front Desk and Tour Desk teams (as applicable) and oversee the daily operations of those teams including scheduling, performance management, and issue resolution.  May manage the sales line rotation and tour flow processes and work closely with Sales and Marketing Management to maximize tour efficiency.  Provide owner product and usage options education and support.

• Access Agent (Sales & Marketing)

  Are you looking for a place where meaningful moments are made together?  

• Housekeeper - Stoneridge M&S Center (Guest Services)

  Are you looking for a place where meaningful moments are made together?  

• Sales Associate (Sales & Marketing)

  As a Tour Guide, you will be responsible for making meaningful moments for Owners, members, and guests. You will contribute to the success of the organization and site by catering to the individual needs and preferences of each potential guest.

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