Supports Director of Front Office and Front Office Managers by supervising and administering all Front Office Operations to ensure profitability, control costs and uphold quality standards to ensure total guest satisfaction.
Train, supervise, and work with all Travelle Restaurant and Bar Culinary staff to prepare, cook, and present food according to hotel standard recipes to create quality food products.
To provide friendly, courteous, and professional service to guests in the hotel’s food and beverage outlets including but not limited to the Restaurant, the Bar, the Lobby Lounge, in Room Dining and the Club Lounge, while maintaining high level of service as per Langham Hospitality Group and Forbes standards. To participate in the creation of innovative beverage lists and offerings.
To provide housekeeping services to all guest rooms according to Langham standards. To provide exceptional quality housekeeping services to enhance the overall guest experience by engaging with guests whenever one is in sight.
Provide service assistance to Servers while delivering quality products and service to guest/clients. Responsible for setting and clearing of tables, stock service station and daily side work. Provide maximum levels of guest service while maintaining Langham Hospitality Group standards and Forbes service standards.
To provide friendly, courteous, and professional service to guests and to assist and support service colleagues in the hotel’s food and beverage outlets including but not limited to the Bar and Restaurant while maintaining high level of service as per Langham Hospitality Group and Forbes standards.
Assist the cooks in the preparation of all food items for Travelle kitchen using standardized recipes from Banquet Event Orders (BEO's) or guest checks.
Assist the cooks in the preparation of all food items for the Food & Beverage Outlets and Banquets per standardized recipes from Banquet Event Orders (BEO's) or guest checks in the outlets.
A wholly owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
To provide friendly, courteous, and professional service to guests in the Langham Club Lounge and assist the Club team with the operation of the Club dining room and pantry area. The Club Lounge Food and Beverage Attendant will be fully versed on Langham and Forbes service standards.
Provide turndown service and clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Needs to be fully versed on Forbes housekeeping and service standards in relation to turn down.
Directs and organizes the activities of the Food and Beverage Department to maintain high standards of food and beverage quality, service and merchandising to maximize profits. Responsible for the strategic direction and overall financial performance of the food and beverage department in accordance with the priorities and goals set forth by the hotel.
Assure cleanliness of guest floor corridors, foyers, stairwells, and public areas and assists room attendants in order to maintain Langham and Forbes standards of quality. Assist colleagues whenever they are in need of help.