Jobs at The Langham Chicago

• Barback (Food & Beverage)

  Provide service assistance to Bartenders with the initial preparation and servicing of all department and portable bars operating within the hotel. Provide friendly, courteous and professional service to guests in the hotel bar, while maintaining high levels of service per Langham Hospitality Group and Forbes standards. 

• House Attendant (Housekeeping)

  Assure cleanliness of guest floor corridors, foyers, stairwells, and public areas and assists room attendants in order to maintain Langham and Forbes standards of quality. Assist colleagues whenever they are in need of help.

• Service Stylist / Guest Service Ambassador (Guest Services)

  Represents hotel to arriving/departing guests and visitors alike. Acknowledges, welcomes and departs all guests/visitors by escorting them to appropriate areas / colleagues in the lobby and/or other areas within the hotel.

• Reservations Agent (Guest Services)

  To answer telephone inquiries in a friendly and courteous manner, employ sales techniques in order to secure and process reservations for guest accommodations in a timely manner consistent with Langham’s high standards of quality.  To maximize hotel room rates and occupancy using effective up selling and suggestive selling methods.  In addition, to support the shared values of the Hotel.

• Travelle Bar Server (Food & Beverage)

  To provide friendly, courteous and professional service to guests in the hotel Bar, while maintaining high level of service as per Langham Hospitality Group and Forbes standards. To participate in the creation of innovative beverage lists and offerings.

• Banquet Sous Chef (Catering/Banquet)

  The Banquet Sous Chef will be responsible for creative and exciting banquet menu items, both appetizing and visually appealing. Create and maintain a positive work environment through coaching and leading staff. While establishing creative and exciting menu products, both appetizing and visually appealing. Work and maintain good working relationships with other work areas.

• PBX Operator / Langham Touch Agent (Guest Services)

  Answer internal and external telephone calls in a friendly and courteous manner and direct calls through the hotel switchboard.  Input wake up calls and messages into the system, retrieve messages as requested.  Actively coordinate communications within the hotel and act as a liaison to internal and external guests.  Receive, log and dispatch internal and guest request calls and follow up each call for completion. Listen to and resolve all guest concerns directed to the department. All Langham Touch/PBX Operators to be fully versed in the Forbes service standards.

• Travelle Restaurant / Bar Sous Chef (Chefs/Kitchen)

  Train, supervise, and work with all Travelle Restaurant and Bar Culinary staff to prepare, cook, and present food according to hotel standard recipes to create quality food products.

• Banquet Cook (Catering/Banquet)

  Assist the cooks in the preparation of all food items for the Food & Beverage Outlets and Banquets per standardized recipes from Banquet Event Orders (BEO's) or guest checks in the outlets.

• Travelle Bar Server Assistant (Chefs/Kitchen)

  To provide friendly, courteous, and professional service to guests and to assist and support service colleagues in the hotel’s food and beverage outlets including but not limited to the Bar and Restaurant while maintaining high level of service as per Langham Hospitality Group and Forbes standards. 

• Banquet Server (Catering/Banquet)

  To provide friendly, courteous and professional service to guests in the hotel’s banquet facilities and other Food & Beverage Outlets as needed, while maintaining high level of service as per Langham Hospitality Group and Forbes standards. 

• Food and Beverage Sales Manager (Sales & Marketing)

  As Food and Beverage Sales Manager, this role will focus on being the point person for all food and beverage event queries for the restaurant, lounge and tea room. This person will perform all the general administrative duties that encompass such queries including answering phones, responding to all sales inquiries, maintaining proper files, preparing helpful reports as well as other tasks related to achieving the restaurant’s overall vision and goals. This position will constantly provide the highest level of customized service for booking food and beverage experiences which in turn will create loyalty amongst guests. This role will also be responsible for pursuing new business opportunities by conducting cold calls, off-site visits and other sales and marketing outreach initiatives. This role will also be responsible for assisting the floor manager with event execution and assisting in the F&B outlets where necessary

• Pavilion Restaurant Server Assistant (Chefs/Kitchen)

  To provide friendly, courteous and professional service to guests and to assist and support service colleagues in the hotel’s food and beverage outlets including but not limited to the Pavilion Restaurant while maintaining high level of service as per Langham Hospitality Group and Forbes standards. 

• Senior Housekeeping Manager (Housekeeping)

  The Senior Housekeeping Manager is responsible for leading all Housekeeping operations to ensure exceptional cleanliness, comfort, and overall presentation throughout the hotel. This role assists the Director of Housekeeping to oversee Housekeeping staff, maintain luxury brand standards, manage inventory, and ensure outstanding guest experience through efficient operations and attention to detail.

• Sales Coordinator (Sales & Marketing)

  Performs all general administrative duties to include answering phones, maintaining files, typing correspondence, preparing reports, assisting hotel guests and other tasks that are related to achieving hotel goals.

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