Jobs at The Langham Chicago

• In Room Dining Order Taker (Food & Beverage)

  Ability to obtain any government required license or certificate.  CPR Certification and/or First Aid Training preferred.

• In Room Dining Server (Food & Beverage)

  Delivers food and beverage orders to guest rooms according to hotel specifications, courteously and efficiently.  Also assists in the maintenance of the In-Room Dining area and equipment. Service private in room meals according to fine dining room standards.

• Bar Server - Travelle (Food & Beverage)

  To provide friendly, courteous and professional service to guests in the hotel Bar, while maintaining high level of service as per Langham Hospitality Group and Forbes standards. To participate in the creation of innovative beverage lists and offerings.

• Restaurant Server Assistant - Pavilion (Food & Beverage)

  To provide friendly, courteous and professional service to guests and to assist and support service colleagues in the hotel’s food and beverage outlets including but not limited to the Pavilion Restaurant while maintaining high level of service as per Langham Hospitality Group and Forbes standards. 

• Bar Server Assistant - Travelle (Food & Beverage)

  To provide friendly, courteous, and professional service to guests and to assist and support service colleagues in the hotel’s food and beverage outlets including but not limited to the Bar and Restaurant while maintaining high level of service as per Langham Hospitality Group and Forbes standards.

• Host / Hostess (Food & Beverage)

  Please note this is a Seasonal position from November - January

• Male Spa Attendant (Spa)

  Responsible for maintaining the cleanliness of all areas in the Chuan Spa, while delivering outstanding customer service. Responsible for the replenishment of products and supplies as specified by the management team. It is imperative that all areas be kept in impeccable condition to achieve Langham’s and Forbes standards.

• Group Sales Manager (Sales & Marketing)

  Primary responsibility is to generate rooms and banquet revenue for the hotel within the designated market(s) through goals set by the Director of Group Sales /Director of Sales and Marketing. This position balances reactive and proactive group sales activities—primarily covering a designated territory, and the development of an identified geographic/vertical market for Groups that are 16+ rooms per night. New Business development is a critical aspect of this position.

• Senior Conference Services Manager (Sales & Marketing)

  The Senior Conference Services Manager is responsible for the establishment of, adherence to and execution of key processes to ensure group logistics are planned accordingly and properly communicated to operational departments. This individual works closely with the DOSM, Director of Catering and Conference Services Manager to ensure events are executed at a luxury experience level—developing VIP sets, working with A/V company to fully understand technology offerings while liaising with clients to deliver personalized experiences for meeting/event attendees. This individual works closely with the Director of Group Sales to ensure that group food and beverage contribution is in alignment with budgeted expectations. 

• Travelle Restaurant / Bar Cook (Chefs/Kitchen)

  Assist the cooks in the preparation of all food items for Travelle kitchen using standardized recipes from Banquet Event Orders (BEO's) or guest checks. 

• Female Spa Attendant (Spa)

  Responsible for maintaining the cleanliness of all areas in the Chuan Spa, while delivering outstanding customer service. Responsible for the replenishment of products and supplies as specified by the management team. It is imperative that all areas be kept in impeccable condition to achieve Langham’s and Forbes standards.

• Spa Concierge (Spa)

  Responsible for greeting all Guests and Members that enter Chuan Spa and Health Club and assisting them with requests or services. Responsible for checking in/out Spa guests, scheduling appointments, answering phones, selling retail, and answering any Guest questions concerning the Spa environment.  Be fully versed in Langham Brand Standards, Chuan Concept & Philosophy, and Forbes Service Standards. 

• Server Assistant - Travelle Bar (Chefs/Kitchen)

  To provide friendly, courteous, and professional service to guests and to assist and support service colleagues in the hotel’s food and beverage outlets including but not limited to the Bar and Restaurant while maintaining high level of service as per Langham Hospitality Group and Forbes standards. 

• Service Stylist / Guest Service Ambassador (Guest Services)

  Represents hotel to arriving/departing guests and visitors alike. Acknowledges, welcomes and departs all guests/visitors by escorting them to appropriate areas / colleagues in the lobby and/or other areas within the hotel.

• Assistant Manager - Front Office (Guest Services)

  To supervise Guest Reception, Guest Service Ambassadors, Concierge, Flavours of Langham and be acutely aware of operations in the Langham Touch department to ensure a seamless arrival and departure process for each guest. Ensure that all colleagues are adhering to all hotel policies, standards, procedures and regulations, needs to be able to perform all front office functions. Responsible for selection, training and development of all colleagues working in the Front of House areas. Maintain outstanding relationships with all areas and leaders in the hotel. Be fully versed on the Langham Chicago service standards, Brand Standards and Forbes Service Standards and ensure all these are communicated to all Front of House colleagues.

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