Make accurate room reports daily. Make sure all the rooms that you are assigned are properly cleaned. Keep lockers and floors clean and tidy at all times. Notify your Supervisor of any damaged or broken items in your rooms. Hand in all items that are left by guest check outs immediately to your supervisor or housekeeping office.
The Banquets Sous Chef oversees culinary operations for banquet and catered events while providing cross-operational support across resort outlets. This role ensures exceptional quality, consistency, cost control, and food safety standards while supporting labor efficiency and leadership coverage.
Work closely with the Front Office Department to coordinate guests’ special needs, requests and preferences with the departments concerned. Responsible for the recognition of all repeat guests, VIP’s and transient guests. Promote guest recognition awareness among all team members and management. Foster relationships with guests thereby encouraging repeat business and brand loyalty.
The Hotel Training Manager is responsible for designing, implementing, and continuously improving training programs that align with Forbes Travel Guide 4-Star service standards. This role ensures all team members consistently deliver refined, anticipatory, and personalized service that meets or exceeds Forbes’ expectations while supporting the hotel’s brand values and operational goals.
Must be able to speak, read and write English to facilitate the communication process. Must have extensive knowledge of the hotel, its services and facilities. Must possess basic computer skills, basic math skills, and strong communication skills. Should be detailed and highly organized. Must have flexible availability. Previous luxury experience preferred. Able to work a flexible schedule.
Performs all building maintenance tasks as assigned and all preventative maintenance tasks as required. Answers radio calls and responds to guest room and public area calls in a prompt and professional manner according to standards. Follows-up and updates status of ongoing projects Engineer Management in a timely manner.
To maintain kitchen sanitation, equipment and product accessibility and availability so that the kitchen staff can create "World Class" cuisine. Responsible for overseeing, scheduling and managing of equipment inventories and purchases along with the Executive Chef.
Assist the Chief of Security and Security Manager in maintaining a pro-active loss prevention program designed to ensure a safe and secure environment for hotel guests and team members.
Must have extensive knowledge of the hotel, its services and facilities. Must possess basic computer skills, and strong communication skills. Should be detailed and highly organized. Must have flexible availability. Candidates must be willing to work Mornings or Evenings including weekends and holidays. Must possess Excellent customer service skills
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Housekeeping Coordinators primary responsibility is the daily coordination of the Housekeeping operations. The Housekeeping Coordinator is responsible for ensuring the department achieves the highest level of service delivery through effective communication and follow up. Critical aspects of the role are communicating room status, receiving & dispatching requests / tasks to all key contacts; ensuring a smooth and efficient operation of the department. The Housekeeping Coordinator works closely with the Engineering, Front Office and In Room Dining.
This position oversees the outside recreation area consisting of two pools, the beach, rental of cabana, receptions areas and plans and executes activities.