The Sales & Marketing Coordinator plays a key support role for the Sales and Marketing teams at Viceroy Santa Monica, providing administrative, operational, and logistical assistance to ensure the seamless execution of sales initiatives, group business, transient reservations, and brand-driven marketing efforts. This position serves as a central point of coordination between Sales, Marketing, Operations, and the Viceroy brand team. The ideal candidate is highly organized, detail-oriented, professional in client communications, and comfortable balancing multiple priorities in a fast-paced luxury hotel environment.
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
The Senior Business Travel Sales Manager is a strategic, senior-level role responsible for driving Corporate Preferred Business Travel, Luxury Leisure, and Entertainment segment revenue for Viceroy Santa Monica. This position plays a critical role in elevating key account relationships, expanding luxury leisure partnerships (including American Express The Hotel Collection (THC)), and strengthening the hotel’s presence within the Entertainment and agency communities.