Jobs at voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point

• Assistant Front Office Manager (Rooms Division)

  Hotel Leadership & Performance Management

  The Assistant Front Office Manager leads the Front Desk and Guest Services team with a strong focus on delivering an exceptional guest experience from arrival through departure. This role requires a proactive problem-solver who drives guest satisfaction, upholds brand standards, and always models service excellence. Responsible for staffing, training, and developing top talent, the Assistant Front Office Manager ensures team accountability while fostering a culture of professionalism and engagement. Through effective communication and cross-department collaboration, this leader resolves guest challenges, exceeds expectations, and consistently drives performance across key service and operational metrics.

• Line Cook (Chefs/Kitchen)

  Line cooks are essential to delivering a high-quality, consistent guest dining experience.  Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations.  The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations.

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