Jobs at voco Chicago Downtown/Holiday Inn Chicago Dwtn - Wolf Point

• Kitchen Manager (Chefs/Kitchen)

  The Kitchen Supervisor will oversee kitchen operations, create an innovative menu, and prepare or coordinate the preparation of food ordered by patrons.

• Bellperson (Guest Services)

  The Bellperson will greet guests at arrival and departure and ensure all luggage are delivered/collected accurately, efficiently and on time. Maintain proper records of luggage, parcels or letters for guests. Provide information as requested by guests or patrons.

• Bellperson (Guest Services)

  The Bellperson will greet guests at arrival and departure and ensure all luggage are delivered/collected accurately, efficiently and on time. Maintain proper records of luggage, parcels or letters for guests. Provide information as requested by guests or patrons.

• Hotel Housekeeper (Housekeeping)

  fresh, clean, and styled to impress

  Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

• Assistant Front Office Manager (Guest Services)

  The Assistant Front Office Manager leads the Front Desk and Guest Services team with a strong focus on delivering an exceptional guest experience from arrival through departure. This role requires a proactive problem-solver who drives guest satisfaction, upholds brand standards, and always models service excellence. Responsible for staffing, training, and developing top talent, the Assistant Front Office Manager ensures team accountability while fostering a culture of professionalism and engagement. Through effective communication and cross-department collaboration, this leader resolves guest challenges, exceeds expectations, and consistently drives performance across key service and operational metrics.

• Night Auditor (Guest Services)

  hospitality on hand all through the night

  Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items .  Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests’ challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors.

• Hotel Manager (General Manager)

  The Hotel Manager is responsible for the overall operation of the hotel including front office, housekeeping, food & beverage, maintenance, human resources, and accounting. Hotel Managers help set the culture of the workplace with an unwavering emphasis on guest satisfaction and associate performance. Tasked with cultivating a best-in-class team, the Hotel Manager works closely with the hotel team on hiring, training, and retention efforts. Additionally, the Hotel Manager assists in management of hotel profitability though effective resource utilization. Successful Hotel Managers will lead a well-functioning hotel operation, meet revenue budgets, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates.

• Sous Chef (Chefs/Kitchen)

  The Kitchen Supervisor will oversee kitchen operations, create an innovative menu, and prepare or coordinate the preparation of food ordered by patrons.

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