The Banquet Server is responsible for providing friendly and efficient service of food and beverage items to all guests in a banquet setting situation.
The primary responsibility of the Table Games Supervisor is to supervise the operation of a group of assigned tables within the pit. The Table Games Supervisor must be a coach for the Table Games Dealer, providing feedback on performance. It is their responsibility to rate the play of our guests and to ensure that all gaming procedures are being followed.
The EVS Shift Manager will oversee the cleanliness of the gaming facility and all Back of House areas (except for hotel rooms and kitchens). This oversight will include requirements analysis, resource acquisition, employee training, assignment and quality inspections.
The primary responsibility of the Table Games Dealer is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue.
The Specialty Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
The primary responsibility of the Casino Host is to acquire, develop and maintain relationships with VIP customers that lead to increased revenues for the company. All duties are to be performed in accordance with departmental and WCH’s policies, practices, and procedures
The Maintenance Technician II – Refrigeration & Kitchen tech performs routine and extensive preventative maintenance and repair procedures on buildings, mechanical equipment, and utility systems. Maintains, troubleshoots, replaces, repairs, and retrofits kitchen and refrigeration equipment, appurtenances and installations. This is a Journeyman level position.
The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
The Slot Performance Supervisor must be knowledgeable in all aspects of machine operations and is responsible for the maintenance and repairing of the machines. The Slot Performance Supervisor is responsible for providing supervision, training, technical direction and guidance to co-workers in installing, servicing, adjusting and repairing of all slot machines.
The Security Supervisor supervises the team of Security Officers. The Security Supervisors are responsible for the security functions of the property to ensure a safe and secure environment for all guests and employees.
The Revenue Audit Supervisor reports to the Revenue Audit Manager and assists in providing direction and troubleshooting in daily audits, supervising clerical staff, and assists in ensuring all audit programs are completed daily. The Revenue Audit Supervisor performs numerous audit and financial reporting functions, including preparation of journal entries, auditing functions, and recording financial information.
Front Services Runners play a vital role in making guests feel welcome and important by ensuring that their cars are parked and retrieved with friendly, courteous and expedient service. Runners are also responsible for the initial handling of the guest’s luggage and welcome experience into the property.
The Spa Director is responsible for the overall coordination and execution of spa activities in accordance with the Wind Creek Hospitality Purpose, Values, and Expectations Guide. The Spa Director supervises and assures delivery of an exceptional spa experience to guests. The Spa Director inspires staff to deliver five-diamond guest service at all times. The Spa Director provides sincere service to guests and co-workers through actions that display self-confidence, grace and courtesy. The Spa Director is responsible for assuring that departmental objectives are attained.
The Spa Supervisor is responsible for supervising the daily activities and duties of spa employees. Provides exceptional leadership and business skills to reach and exceed profitability goals, employee and guest satisfaction; Thus ensuring efficiency in providing the highest service and profit levels.