The Banquet House Attendant is responsible for the physical set-up and turnovers of all banquet events. They will follow specific Banquet Event Orders to ensure accuracy for the set-up. The Banquet House Attendant will maintain the cleanliness and eye appeal of the banquet space. They will assist in maintaining the AAA Four Diamond Standards. The Banquet House Attendant will always conduct their selves in a manner which supports the guiding principles of our expectation guide. They are responsible for the execution of the directives formulated by the Banquet Manager to achieve maximum operating results and obtain guest satisfaction.
The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
The Banquet Server is responsible for providing friendly and efficient service of food and beverage items to all guests in a banquet setting situation.
The Security Supervisor supervises the team of Security Officers. The Security Supervisors are responsible for the security functions of the property to ensure a safe and secure environment for all guests and employees.
The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
The Maintenance Technician II- Journeyman Electrician performs routine and extensive preventative maintenance and repair procedures on buildings, Electrical, mechanical equipment, and utility systems. Journeyman electricians are responsible for installing and repairing electrical systems within the property. They test, troubleshoot, and replace electrical components to ensure systems function safely and efficiently. This is a Journeyman level position.
The Barback shall procure and stock alcoholic and nonalcoholic products as well as other consumables related to the distribution of food and beverages to guests throughout the gaming facility.
The Maintenance Technician II – Refrigeration & Kitchen tech performs routine and extensive preventative maintenance and repair procedures on buildings, mechanical equipment, and utility systems. Maintains, troubleshoots, replaces, repairs, and retrofits kitchen and refrigeration equipment, appurtenances and installations. This is a Journeyman level position.
The Hotel Housekeeping Room Attendant play a critical role in the overall guest experience by preparing guestrooms that are clean, comfortable, well maintained and serviced according to company specifications.
The Spa Manager is responsible for the overall coordination and execution of spa activities in accordance with the Wind Creek Hospitality Purpose, Values, and Expectations Guide. The Spa Manager supervises and assures delivery of an exceptional spa experience to guests. The Spa Manager inspires staff to deliver five-diamond guest service at all times. The Spa Manager provides sincere service to guests and co-workers through actions that display self-confidence, grace and courtesy. The Spa Manager is responsible for assuring that departmental objectives are attained.
The Cage & Player Services Representative assists in executing property promotions to maximize the profits of the gaming facility, giving correct change, accurately counting, and recording assigned funds, verifying, and documenting personal information for all transactions conducted by the Player Services Department (Cage Cashiering, Credit, & Players Club). Player Services Representatives are responsible for performing high volume cash and non-cash transactions with guests and team members in a courteous, accurate, and prompt manner; Computes all monetary transactions, keeps accurate transactions and auditable balancing practices. The beginning and end of shifts count down and balance amounts to impress the bank. This position reports to the Player Services Supervisor.
The Lead Warehouse Associate shall act as the receiving/warehouse agent on behalf of Wind Creek Hospitality and is responsible for accurate inventory accounting and the enforcement of Internal Controls, departmental policies and procedures, and Illinois Gaming Regulations. The Lead Warehouse Associate will receive items/product for the property, deliver them to the appropriate department, and properly record and account for those items. The Lead Warehouse Associate shall assist in inventory counts as needed and will ensure the warehouse is kept clean and orderly at all times. The Lead Warehouse Associate will report to and assists the manager/ supervisor. The Lead Warehouse Associate will train and aid other Associates with the warehouse computer program, deliveries, and receiving techniques. The Lead Warehouse Associate will communicate to management and applicable department heads pertaining to any issues such as overages, shortages, deliveries, and damages of merchandise.