Jobs at Wind Creek Chicago Southland

• Table Games Dealer (Table Games)

  The primary responsibility of the Table Games Dealer is to deal assigned table games while providing a superior gaming experience in a friendly environment. Assigned game must be dealt at the proper game pace and within all approved procedures including the proper paying and taking of wagers bet, in order to maximize company revenue.

• Beverage Manager (Food & Beverage)

  The primary responsibility of the Beverage Manager is to ensure a seamless and exceptional beverage service experience for guests. This position will oversee the beverage operations across the property, including casino bars, restaurant bars, lounges, banquets and catering functions, entertainment venues, and other beverage service areas. The Beverage Manager plays a crucial role in fostering a culture of excellence and guest satisfaction among team members while ensuring consistent service standards, operational efficiency, and financial performance across all beverage outlets.

• Room Attendant (Housekeeping)

  The Hotel Housekeeping Room Attendant play a critical role in the overall guest experience by preparing guestrooms that are clean, comfortable, well maintained and serviced according to company specifications.

• Surveillance Agent I (Surveillance)

  The Surveillance Agent is responsible for observing, documenting, and reporting activities associated with gaming and non-gaming operations, adherence to regulatory requirements and procedures, and following approved surveillance department procedures. The Surveillance Agent works to protect company assets by detecting theft, cheating and other illegal activities by guests and/or employees. The Surveillance Agent also assists members of casino management in the resolution of guest or employee related disputes.

• Casino Host (Asian Marketing) (Sales & Marketing)

  The primary responsibility of the Casino Host – Asian Marketing is to acquire, develop, and maintain relationships with VIP customers within the Asian market that lead to increased revenues for the company. This position is responsible for cultivating new business, maintaining assigned accounts, and providing personalized guest service while promoting Wind Creek Casino. All duties are performed in accordance with departmental and WCH's policies, practices, and procedures.

• Security Shift Manager (Security)

  The Security Shift Manager will oversee and guide the Security Officers to increase guest satisfaction and ensure internal controls and safety measures are effectively enforced. The Security Shift Manager will function as a liaison with federal, state, and local law enforcement, as well as first responders as needed. The Security Shift Manager will be an integral part of providing a secure environment for all guests and team members.

• IT Tech I (Technology/IT)

  The IT Technician I assists other IT team members in providing technical and end user support on the following application systems: Gaming, Point of Sale, Property Management, Financial Applications, and other installed application systems. Maintain a working knowledge of the Microsoft Office Suite, Microsoft Windows XP/7, and other applications as designated. Make help desk calls to customers.

• Facilities Supervisor (Engineering/Maintenance)

  The Facilities Maintenance Supervisor provides supervisory level work assignments. Chiefly, acts as coach, trainer, and leader building skill levels of all on crew by example and demonstration. Frequently performs routine and extensive preventative maintenance and repair procedures on Hotel and Casino buildings, mechanical equipment and utility systems. This position is a Shift Supervisor level position.

• HR Coordinator (Human Resources)

  The Human Resource Coordinator will perform administrative tasks and services to support the effective and efficient operations of the HR Department. The HR Coordinator will assist applicants and current employees in all areas of HR. The primary responsibilities include but are not limited to providing a friendly and welcoming demeanor,  providing clerical support, maintaining HR records, keeping HR inventory stocked, and assisting in employee functions.

• Table Games Dealer School (Entry-Level / No Experience Needed) (Table Games)

  Become a Table Games Dealer at WIND CREEK CASINO – Make Lots of Money!No dealing experience needed—Wind Creek will teach you! We are looking for the following three skills:

• Specialty Restaurant Manager - Asian Restaurant (Chefs/Kitchen)

  The Specialty Restaurant Manager projects a sense of passion and urgency towards delivery of excellent guest service and quality products. The Manager instills in the staff the same sense of passion and urgency for excellent guest service and quality products.  The Manager interacts with guests and staff with a sense of calmness and desire to resolve issues amicably and to a point where all parties win.  The Manager proactively takes control of front-of-house operations and hires, trains, develops, coaches, re-assigns, acts as Maitre D, and terminates staff as required and consistent with the WCHGA Expectations Guide in order to deliver a level of guest service and a food outlet experience unmatched by any competitor.  This position reports to the Director of Food and Beverage.

• Soft Count Attendant (Finance/Accounting)

  The Soft Count Attendant must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately handling monetary assets of the company during Drop/Count. Must be competent, dependable, and trustworthy.

• F&B Supervisor (Food & Beverage)

  The Food and Beverage Supervisor is responsible for effectively using all assigned food and beverage personnel to achieve maximum operating results, revenue enhancements and tracking, and cost of goods control. Ensures that guest’s service needs in the restaurant and beverage areas are identified and implements programs designed to ensure proper guest service.  Provides leadership and direction for assigned employees in the restaurant/beverage areas and supports all Casino initiatives throughout the property.

• Banquet Captain (Catering/Banquet)

  The Captain is responsible for providing friendly and efficient service of food and beverage items to all guests.

• Poker Dealer (Table Games)

  The primary responsibility of the Poker Dealer is to proficiently, courteously, and accurately deal the game of Poker to customers. Dealers must provide a positive unmatched guest experience through the delivery of superior guest service while maintaining a sound understanding of game play, rules, internal controls and gaming standards. They will encourage repeat business, while maintaining game integrity. All duties are to be performed in accordance with departmental and Wind Creek policies, practices, and procedures.

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