The primary responsibility of the Officer - Security is to provide for the safety and protection of guests, team members, and company property. Anticipates potential problems and seeks ways to prevent disruption, injuries, and prohibited conduct from occurring on company premises. Responds to emergency situations as requested and takes appropriate steps to rectify problems and at the same time minimize hotel liability. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC (“Wind Creek”) policies, practices, and procedures.
The Massage Therapist performs professional body massage and treatments. Must possess a thorough knowledge of the body, have excellent massage techniques, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.
The primary responsibility of the Chef Pastry is to supervise, delegate, and work hands-on in all pastry production for the property outlets. The Chef - Pastry will work with, train, and direct kitchen pastry personnel to ensure high-quality pastry foods, timeliness in food service, and the highest levels of safety and sanitation. All duties are to be performed in accordance with departmental and Wind Creek Chicago LLC (“Wind Creek”) policies, practices, and procedures.
The Spa Supervisor is responsible for supervising the daily activities and duties of spa employees. Provides exceptional leadership and business skills to reach and exceed profitability goals, employee and guest satisfaction; Thus ensuring efficiency in providing the highest service and profit levels.
Front Services Runners play a vital role in making guests feel welcome and important by ensuring that their cars are parked and retrieved with friendly, courteous and expedient service. Runners are also responsible for the initial handling of the guest’s luggage and welcome experience into the property.
The Prep Cook is responsible for the timely preparation of food items according to recipes and quality standards. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards when required. Exercises proper handling of food items and maintain an organized work area including all refrigeration and storage areas.
The Line Cook is responsible for the timely preparation of food items for customers according to written or printed orders. Sets up line cooking stations. Prepares menu items at proper cook stations including pantry, grill, broiler, sauté, and garde manger. Assembles food onto dishes according to written specifications, adhering to quality standards. Exercises proper handling of food items, maintain an organized work area, and maintains order in all refrigeration and storage areas.
The Nail Technician performs professional nail, hand and foot treatments. Must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish, possess excellent cleanliness and sanitation skills and be willing to train with the spa specific treatment protocols.
The Executive Host builds and maintains relationships with targeted gaming customers. Ensures proactive and on-going communication with target customers through outbound phone, face to face interactions, emails and letters. Sells and promotes property using pertinent and appropriate offers, property amenities, special events and promotions that drive property visits. The Executive Host offers complimentaries using established and approved guidelines, as well as, good judgment. Leverages property amenities and marketing program to drive customer loyalty and revenue.
The Grounds Technician I performs routine and extensive preventative maintenance and repair procedures as directed on grounds, parking garage, turf grass, shrubs, trees, and other plants, including courtyards; care and maintenance of fences, roadways, driveways, parking lots, pavements, walkways, amphitheater, ponds, fountains; and, related work to support operations to sustain Casino buildings, and infrastructure.
The Kitchen Worker is responsible for cleaning the plateware, glassware, cooking equipment and utensils involved with the food production and operation of the restaurant program. The Kitchen worker is responsible for maintaining standards of sanitation and cleanliness throughout the kitchen and dining areas.
The Hotel Front Office Shift Manager is responsible for supervising the day-to day operations of the Front Desk, Front Services and Retail Teams, ensuring that excellent service is provided using AAA Four Diamond standards in Customer Service, as well as champions and supports the values and principles of Wind Creek Hospitality Workplace Expectations.
The Banquet Food and Beverage Supervisor is responsible for effectively using all assigned Banquet food and beverage personnel to achieve maximum operating results, revenue enhancements and tracking, and cost of goods control. Ensures that guest’s service needs in the banquet areas are identified and implements programs designed to ensure proper guest service. Provides leadership and direction for assigned employees in the Banquet areas and supports all Casino initiatives throughout the property.
The Main Banker must be knowledgeable in all aspects of the gaming operation and is responsible for adequately and accurately managing large currency transactions. The Main Banker must be initiative-taking, well organized and able to keep accurate records. This position reports to the Player Services Supervisor.