Jobs at Best Western Naples Inn & Suites

• Houseperson (Housekeeping)

  Looking for Housekeeping Stars!

  The Houseperson supports the housekeeping team by maintaining cleanliness in public areasand assisting with the delivery and retrieval of linens. This role is key to creating a clean, welcoming environment throughout the hotel and ensuring that room attendants can work efficiently.You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”

• Maintenance Helper (Engineering/Maintenance)

  Open position on our Maintenance Team!

  The Maintenance Helper supports the overall maintenance operations of the hotel, assisting with routine repairs and upkeep related to plumbing, HVAC, lighting, mechanical systems, and general property condition. This role helps ensure that all facilities are safe, functional, and meet company and brand standards.You will work closely with the Chief Engineer or Maintenance Supervisor to complete work orders, preventive maintenance tasks, and emergency repairs. You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”

• Guest Service Representative (Guest Services)

  Embark on a great career path in Hospitality!

  As a Guest Service Representative, you are the first and last point of contact for our guests, playing a vital role in creating a welcoming, seamless, and memorable stay. From check-in to check-out, you will assist with reservations, respond to guest needs, and ensure every interaction reflects warmth, professionalism, and efficiency.You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”

• Housekeeper (Housekeeping)

  Be a part of our Housekeeping team and grow with us!

  The Housekeeper is responsible for ensuring guest rooms and assigned areas are cleaned and maintained according to brand and company standards. This includes making beds, cleaning bathrooms, vacuuming floors, replenishing amenities, and reporting maintenance issues.This role plays a critical part in creating a clean, comfortable, and welcoming environment for every guest. You will be focused on optimizing each guest’s experience by living out our company purpose: “hospitality from our family to yours.”

• Responsable de la réception (Guest Services)

  Rejoignez notre équipe en tant que Front Office Manager

  Le/La Responsable de la réception est chargé(e) de superviser les opérations quotidiennes de la réception et d'assurer un service client exceptionnel tout au long de l'arrivée, du séjour et du départ. Ce rôle comprend l'assistance aux enregistrements et aux départs, le traitement des demandes et des réclamations des clients, le soutien aux membres de l'équipe et l'exercice des fonctions de Responsable de service selon les besoins. En mettant l'accent sur le leadership, le professionnalisme et l'hospitalité, vous contribuerez à la performance de l'équipe tout en veillant à ce que les clients se sentent accueillis et bien pris en charge. Vous vous efforcerez d'optimiser l'expérience de chaque client en incarnant la raison d'être de l'entreprise : « L'hospitalité, de notre famille à la vôtre ».

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