May 16, 2024
5151 Pooks Hill Road
Bethesda,
MD
20814
Seeking a proactive manager to lead threat hunting efforts, analyzing security logs and network traffic to identify potential threats and vulnerabilities. Develop and implement custom signatures and rules, collaborating with incident responders to investigate and respond to security incidents. Stay updated on the latest threat intelligence and trends, analyzing attack patterns and conducting threat modeling to enhance detection and mitigation, Previous experience with log analysis tools and offensive security strategies required, along with strong communication skills to articulate threat hunt objectives and associated risks.
This position will be part of the Cloud Security Engineering Team within the Global Information Security organization. The security engineer will be responsible for designing and building security capabilities in a multi-cloud environment and building automation for cloud security controls to enhance the cloud security posture. This role will perform as a key engineering and supporting resource for the cloud security engineering program.
The Director, Marketing, Luxury Brands is a member of The Ritz-Carlton, Ritz-Carlton Reserve and Bulgari Global Brand Team. This role functions as the strategic and consumer marketing leader for the brand reporting to the Senior Director. This position plays a key role in determining the marketing strategy for The Ritz-Carlton and Ritz-Carlton Reserve driving a differentiated and on-brand experience. The marketing execution will be driven by this Director collaborating with a diverse group of disciplines within the luxury organization and through external agency partners. The Marketing Director will have an intimate understanding of the brand’s target audience, the Cultivator and Experience Collector, and will apply that knowledge to drive strategic decisions.
An exceptional story is a foundation of good design. We curate the design of Marriott International’s Premium Distinctive Brands by combining storytelling with the essence of our Brands. Our design team is looking for great storytellers, passionate designers who can skillfully combine a creative mindset with strategic thinking.
The Senior Manager, Inventory Product role, will partner with the Director of Inventory Product to ensure a successful configuration and testing of the Reservation Platform with various impacted Marriott systems. This position will bring knowledge in product development, hospitality processes and best practices to assist in enabling Marriott’s strategy supporting our vision for the sale of lodging and non-lodging products. The individual will provide guidance based on previous experiences in relation to product definition, system configuration, corporate business rules and system governance.
Marriott has an exciting opportunity for a Senior Software Engineer on the Loyalty Engineering team. Candidate will work across multiple products & engineering teams as technical expert to deliver incremental value against Loyalty Platform roadmap. Perform research, analysis, design, creation, and implementation of applications to meet current and future user requirements. Help develop proof-of-concept implementations to help evaluate cutting-edge technology to drive and meet Marriott business & technology objectives. Candidate must have the ability to communicate upward to superiors and laterally to other departments.
The Sr. Manager, Data Governance role will have oversight of data management processes and will be responsible for ensuring the integrity, quality, and security of our digital data assets, with a primary focus on data quality management for our website and mobile apps. This role will involve robust auditing and monitoring of data collection processes and downstream usage to maintain high-quality data while adhering to regulatory requirements and industry best practices.
The Senior Manager, Global Enterprise Performance, plays a critical role as a major insight and strategy provider in support of Marriott’s Customer Group and the broader enterprise. This role will support the Senior Director, Enterprise Performance in developing customer insights and strategies and working with teams across the organization to address implications. The Senior Manager will leverage all technical resources available to ensure the consumer is kept at the center of key business decisions. A critical role of the Senior Manager will be to understand key questions that are being (or should be) asked by the business teams, identify the appropriate solutions and business information sources (including research, analytics, and third-party information) to answer such questions, and synthesize data and insights into actionable steps to drive the business forward. The Senior Manager will also be responsible for managing and coordinating a number of cross-functional efforts across Marriott’s broader Strategy, Business Intelligence, and Data Operations team, including the monthly Insights Package, quarterly Corporate Communications/PR Insights report, and the Enterprise Competitive Scorecard. The Senior Manager will also structure and coordinate analytics requests of key external partners to provide additional insight to strategic initiatives.
As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, functional, procedural, and technical troubleshooting support for Marriott’s Sales & Catering Applications (CI/TY, SFAWeb, OneSource, and MSA), Reservations Systems (MARSHA, Empower, HPP, MRDW), Mobile/Digital Platform (Mobile Key, GXP, Mobile Dining), Revenue Management (One Yield). This includes basic network connectivity and troubleshooting. The Analyst resolves contact requests independently, escalates issues as needed to the appropriate Marriott business or iT units and Service Providers. Case notes will be clearly documented using established procedures. Works under general supervision to complete routine tasks. Completes projects or additional assignments as requested by the Support Manager. Support for other Marriott Products to include Business Applications, and Property Management Systems. The Help Desk operates on a 24x7x365 basis and flexibility with rotational schedules is required and critical in this role; holiday and weekend work may be required. It will also be known that telephone calls and computer screens will be recorded for training and quality assurance purposes.
The Global Account Executive is responsible for providing total account management for Marriott International’s most profitable Group intermediary accounts to increase Marriott’s Global preference, loyalty and profitable share in these accounts. By applying the principles of strategic account management, this position ensures pull-through of overall business strategies to build long-term relationships between Marriott International and intermediary partners. As total account manager, this individual will develop strategic relationships with the largest Group intermediary accounts, lead global Group partner preferred negotiations and sell Marriott International as the preferred partner to grow market share and generate superior business results. The individual will have a direct reporting relationship to the Global Account Director, Intermediary Sales. Specific areas of responsibility include providing key input on the overall Global strategy for assigned accounts, developing and implementing strategies to position Marriott as the preferred partner and defend and grow market share, owning the return on invested capital (ROIC) for their accounts and liaising with relevant cross-discipline resources (corporate, regional, market, property) around the world, to ensure effective pull-through of account strategies as well as assist with closing on critical high priority meetings to achieve results.
Marriott’s Data Center & Cloud Networks team is a fast-paced and innovative group that builds network infrastructure to connect hotel guests, properties, and partners. Our cloud data centers host applications such as the Marriott Bonvoy reservations and rewards programs. We are a rapidly growing team that provides the opportunity for autonomy and growth!
With every journey, travel has the power to shape us and our world. Begin your journey as the Senior Manager User Experience & Design at Marriott International, repeatedly voted one of Fortune’s 100 Best Companies to Work For®. Join our high energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world.
The Architect, Network DevOps will lead transformation of the strategy and platforms for next-gen operations across Marriot’s global networks including the Property Networks, Datacenter/Cloud Networks, and Corporate Networks. This role will work closely and collaboratively with a matrixed team of network architects to drive adoption of DevOps practices and operating models globally. The Architect is accountable for establishing management level relationships and partnering with all business disciplines, other MI teams, outsourcing vendors, and external suppliers to define and implement the Network DevOps roadmap, building and enforcing the standards defined in it. This position also defines and supports service delivery and operational support standards for our Next Generation Operations, partnering with the global technology peer teams to meet service level requirements and resolve service delivery issues across the portfolio.
With a leading portfolio of brands that spans a presence in more than 139 countries, continued growth of its Marriott Bonvoy loyalty program and innovation in technology, real estate development, and talent practices, Marriott is positioned to build upon its foundation of more than 95 years of undeniable success.
*Up To 25 30% Travel Expected (Will Vary Based On Business Need)
The Manager, Elite Benefits Design & Execution is responsible for supporting the day-to-day Elite member experience of Marriott Bonvoy as well as key program initiatives. These initiatives include:
The Senior Director, Premium Brand Marketing, is a key member on the Brand Marketing Team within the Global Brand and Marketing organization, leading all marketing efforts for a portion of the Premium Brands including the Classic Premium Brands (Sheraton, Marriott Hotels, Delta Hotels by Marriott) and new brands and offerings like Apartments by Marriott Bonvoy and MGM Collection.
Perform preventive maintenance of the major mechanical and life safety equipment at multiple properties within a geographic area or cluster. Drive from home base location to properties within area of responsibility to respond to service requests. Conduct monthly, quarterly, and annual life safety inspections, where allowed by local jurisdiction. Act as a technical resource for locations regarding corrective, preventative, and/or routine repair and maintenance procedures and techniques. Perform preventative maintenance on tools and equipment to minimize downtime. Maintain maintenance inventory and requisition parts and supplies as needed and within budgeted guidelines. Maintain a thorough log of each day’s activities and problems including documenting decisions and rationale for repairs and/or recommendations for replacements of major mechanical equipment. Act as a technical resource for locations regarding corrective, preventative, and/or routine repair and maintenance procedures and techniques such as, but not limited to: HVAC/refrigeration, kitchen equipment, laundry equipment, electrical systems, boilers and hot water systems, and life safety systems. Conduct emergency work on HVAC, kitchen, laundry, or water systems outages.
The Internal Investigations department is a subgroup of the Global Safety & Security organization. This department’s mission places a strong emphasis on mitigating and investigating fraud in the areas of financial, loyalty and incentive programs. The department performs a wide range of investigations into all allegations of serious misconduct, threats, criminal activity and workplace violence committed by associates, guests, and others, to ensure and safeguard the assets and protect the reputation of Marriott International.
As a member of the Enterprise Search Engine Optimization Development team, you will be a part of a team responsible for implementing and maintaining technical SEO enhancements across the diverse portfolio of Marriott’s websites and systems. This individual will serve as a senior technical resource responsible for managing the full software development lifecycle, from requirements analysis to deployment, ensuring high-quality, scalable, and maintainable back-end and front-end solutions. This role will perform and help lead SEO development research, analysis, design, creation, and implementation of systems to meet current and future requirements.
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
As a member of the Global Tax Accounting team, the Manager, International Tax Accounting, partnering with the Senior Manager, International Tax Accounting will be responsible for the non-U.S. components of Marriott’s global tax provision and SEC disclosures for a geographic region. The International Tax Accounting Group is led by a Director and will have tax accounting responsibility for over 350 non-U.S. entities operating in over 100 non-U.S. jurisdictions. The Manager will be responsible for the U.S. GAAP tax accounting for a geographic region.
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Provides leadership for the development, implementation, and operations of software/technology integrations to support all current and future growth initiatives including but not limited to mergers, acquisitions, and Marriott Growth Platform (MGP). This role will be responsible for engineering strategy, planning, software quality, and management of new integration initiatives.This role will also be responsible for driving collaboration with and supporting technology teams across the Core Platforms and CTO organizations.
As the senior product manager on the marriott.com homepage team, you will be responsible for guiding the execution of the team’s roadmap for millions of customers worldwide. You will partner with internal and external experts to evolve the homepage experience and drive product features that generate both customer and business value. You will join a top-notch M.com team proudly serving as digital concierges at the “World’s Favorite Travel Company” for our customers in over 30 languages.
Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.
Global Information Security is seeking an expert in following Agile principles and practices who will excel in project execution and delivery. The ideal candidate will be adept in facilitating agile ceremonies). Responsible for delivering Marriott Global Information Security projects on time, within budget, while meeting stakeholder expectations by following a SAFe Agile framework. Shares responsibility for planning, directing, and coordinating activities pertaining to projects for the Marriott Global Information Security organization, monitors and verifies project goals are accomplished and in line with business objectives.
Candidates should have great creative vision and be a strategic thinker who can understand and engage with a wide variety of other disciplines and external owners/project managers. We seek to drive owner and brand preference by delivering guest-focused design with owner-focused results.
As a member of the Global Insurance team, the Sr. Manager, International Insurance manages critical elements of Marriott’s insurance programs in servicing the CALA continent, as well as providing general insurance support to the Asia-Pacific and EMEA continents. Work includes the contract review and the negotiation of operational and development contracts, analysis, negotiation and placement of coverage lines, and allocation of insurance. The position has direct responsibility for managing critical components of the International Casualty, and Marine insurance programs. The position is also responsible for consult to other Owner and Franchisee procured insurance programs.
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
As a member of the Finance Business Partner group for Global Technology (FBP GT), the Senior Financial Analyst will provide financial analysis to support initiative and ongoing expense management to the GT FBP Director, Security, enabling GT leadership to make business decisions that drive overall business results and create the most shareholder value. She/he will provide analytical support to GT staff, Finance Business Partners, HQ and Continent discipline leaders and other key stakeholders on monthly results, forecasts and budgets, key valuation issues for GT projects, programs and initiatives including: evaluation of potential new GT projects; analyzing cost and recovery objectives as reflected in budgets and long-range plans; providing return on investment analysis to assess GT business initiatives.
Marriott International is seeking to hire an experienced Project Manager (with a design & construction focus) excited to travel to all parts of North America and partner with the most ambitious franchisees in the hospitality industry.
An exceptional story is a foundation of good design. We believe in expressing unique character within each space through a bespoke design built upon location’s cultural context and heritage. Our luxury design team is looking for great storytellers, passionate designers who can skillfully influence our owners and designers to weave these into extraordinary designs and experiences. With us you will work on premier destinations and hospitality brands. If that sounds like you, then look no further. The focus of the position is our Luxury Full-Service Brands – The Ritz-Carlton, St. Regis, JW Marriott & The Luxury Collection. This position will primarily support the development of Luxury Branded Residences and manage Residences renovation programs.
The Senior Manager, Guest Voice & Survey Governance supports the strategy and ongoing management of customer feedback mechanisms designed to measure and generate customer experience insights for the business. The Senior Manager is responsible for ensuring that the content, sampling strategy, and reporting related to the Guest Voice program meets business needs from both a property and corporate perspective. This involves not only providing thought leadership on this critical business program, but also being able to collaborate with, coordinate, and influence the opinions of corporate and market leaders who leverage the program as a key data point for perspective to the Marriott customer experience.
Reporting to the Director, Product Management. The Product Manager II - CEC Contact Center Technology, supports the implementation and development of product roadmaps for designated technology products and services to meet or exceed the needs and expectations of management and associates. He/she ensures high caliber customer satisfaction through the development and execution of technology solutions throughout the globe for Customer Engagement Centers.
The Sr. Systems Engineer – Observability (SSE) role will define and implement infrastructure and application logging, setup governance, optimization, monitoring and control, including forecasting and chargeback model for observability platform. The role will work with engineering, application and enterprise/solution architects to develop and implement services, monitor, report and automation where applicable. This role serves as a subject matter expert in a complex array of full stack solutions. This role serves as a subject matter expert performing research, analysis, design, creation, and implementation to meet current and future requirements.
Leads the efforts to expand the company use of technology to enable and achieve the organization’s goals and objectives. Provides strategic view and leads the design, development, and implementation of commerce domain architectures, roadmaps, and best practices that produces business outcomes. Develops and communicates reference architecture documents and product standards and, develops and maintains enterprise technical roadmaps. Evaluates new vendor products and services with an eye for innovation. May lead Enterprise Architecture across multiple domains.
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
We are seeking a highly skilled Senior Software Engineer with expertise in Automation and Performance Engineer with a strong focus on frontend testing to join our team. As a key member of our engineering department, you will play a pivotal role in ensuring the quality and performance of our software solutions. The ideal candidate will have a strong background in QA automation, performance testing, and scripting tools for local development.
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
An exceptional story is a foundation of good design. We curate the design of Marriott International’s Premium Distinctive Brands by combining storytelling with the essence of our Brands. Our design team is looking for great storytellers, passionate designers who can skillfully combine a creative mindset with strategic thinking.
The Senior Manager, Communications will be responsible for communication strategies and execution for Revenue + Technology, Customer Group and Global Technology (GT) organizations. This individual will partner with Global Business Communications (GBC) leads and other disciplines across the company to tactically execute communications plans. This role will clearly articulate assigned groups’ vision, messages, and priorities; and facilitate communications channels, manage key events and announcements, develop messaging strategies, and support executive speaker engagements. This individual will play a crucial role in supporting organizational messaging with corporate objectives, enhancing the company's reputation, and fostering associate engagement and understanding of the company's goals and strategies.This individual is responsible for 1) Providing communications support for key stakeholders including planning, developing, and executing communication deliverables targeted for both internal and external audiences. (e.g., Company Executives, Owners, Franchisees, customers, etc.) 2) Serving as Channel Manager for GBC’s primary internal and external communications vehicles, including but not limited to: internal portal and email marketing tool, EMMA. 3) Supporting the communication planning process and development of existing and new communication platforms that drive awareness and delivery of executive and GT stakeholders’ initiatives and deliverables. 4) Serving as point-of-contact for and own material management of insights, metrics, monthly CEO update reports, GT business campaigns, and quarterly recap reports. 5) Maintaining processes, documentation, and planning materials including, but not limited to, content calendars and trackers, weekly communications packages, and communications and change management roadmaps. 6) Developing and maintaining turnkey decks, executive briefing materials, and scripts for GT and executive stakeholders and teams.
If you’re looking to build leading technology that enables the future of global travel while transforming your career – step out of the status quo and join Global Technology at Marriott International.
Marriott’s Unified Search Platform (USP) team is focused on delivering the future of search for the world’s largest hotelier and is working towards our goal of becoming the world’s favorite travel company. Reporting to the Director, USP, this role will spearhead and drive forward the activation of Marriott’s enterprise-wide search platform for a variety of use cases.
Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) within predefined Group Sales parameters. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates contracts and other related booking documentation as required. Demonstrates excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning.
The Director, Technical Services & Security Compliance (TSSC) – Technical Compliance Services will manage complex, cross-functional initiatives that require significant coordination across disciplines. This position will lead the business planning and modeling phases for proposed initiatives with an understanding of priorities and the ability to clearly articulate IT capabilities. This resource will direct the approach for compliance remediation efforts, deployment of security patches, remediation of vulnerabilities across a broad base of applications, software and hardware throughout the US and Canada Managed Hotels. In addition this position will be tasked with supporting the compliance efforts in our managed hotels as they try to maintain PCI compliance and a strong IT security posture. Understands technology designs, compute, storage and networking in multiple platforms and environments. Manages infrastructure rollouts and/or other project management initiatives. Serves as an IT escalation point for both internal and external stakeholders. Establishes strong rapport with Corporate IT partners, along with Area Systems Directors to ensure market needs are met. This role will manage multiple direct reports, contractors, and vendors to ensure established Service Levels are achieved and stakeholder needs are met.
The Marriott Enterprise Vulnerability Management group oversees attack surface reduction across a wide range of corporate, cloud, data center, and property locations. Our team members are passionate about protecting our data, systems, and service delivery functions across the globe against a broad range of adversaries. The Senior Manager, Vulnerability Management, Solutions Support functions as an individual technical expert as part of a team that maintains Marriott vulnerability management solutions, responsible for implementing, managing, and optimizing vulnerability management tools within the Marriott environment. This role ensures the successful operation of vulnerability assessment and reporting activities by monitoring the operations of solutions, identifying issues that could lead to operational disruptions, performing regular and ad hoc maintenance, and troubleshooting and resolving issues. It requires participating in designing, building, and maintaining integrations between various Marriott and third party applications. Maintaining operational and technical documentation related to the operational lifecycle of supported solutions is required, as is identifying improvements to ensure the inclusion of appropriate quality of delivery and compliance with security policy and regulations. This task area requires in-depth technical knowledge in web application assessment, computer network theory, IT standards and protocols, operating system management, and application programming interfaces, as well as an understanding of the lifecycle of cyberspace threats, attack vectors, and methods of exploitation.
The Nurse CARE Manager coordinates timely, appropriate, quality, occupational illness/injury care and follow-up to ensure early return to work and to minimize workers’ compensation losses. The NCM is responsible for conducting first level Utilization Review and coordinates subsequent levels if necessary, as required by jurisdiction. This position is responsive to Marriott’s associates, Marriott Claims Services, business units, Risk Management and community health resources. Quality, cost effective health services that meet the needs of the Marriott associates is a foremost concern in this position.
The Sr. Analyst, Insider Threat Incident Response Analyst uses a solid working knowledge of insider threat behavior to respondto potential insider threat incidents. Reviews and analyzes data from a variety of data security and data loss prevention tools. Collaborates with multiple areas of the business to determine root cause of the events and makes recommendations on how to mitigate of insider risk. Helps track and manage metrics (KPI/KRI) to ensure the advancement of the program across the enterprise.
The candidate will be responsible for completing and maintaining 3rd Party Hosting Service Provider reviews, including creating risk assessments, and security test and evaluations. The candidate will also be responsible for supporting the overall security program including security policy, procedures, and standards, assessing the risk of the internal and external IT systems, ensuring Marriott iT documents are compliant with Marriott security policies and procedures, and reviewing documents for accuracy and completeness.
Design is not just a job, it is a Lifestyle. We curate the design of the Lifestyle Brands by combining storytelling with the essence of our Brands. Candidates should be able to combine a creative mindset with strategic thinking and can engage with owners/project managers, multiple disciplines, and internal stakeholders. We assist in developing design and ensuring our hotels stay true to the essence of Lifestyle Full Service – Westin, Le Meridien, Renaissance, Autograph and Tribute.
Marriott operates and franchises hotels and licenses vacation ownership resorts and branded residential properties. Marriott’s Law Department services the Company's lodging and hospitality business and provides legal advice and counsel to Marriott’s internal clients.
Marriott operates and franchises hotels and licenses vacation ownership resorts and branded residential properties. Marriott’s Law Department services the Company's lodging and hospitality business and provides legal advice and counsel to Marriott’s internal clients.
Marriott operates and franchises hotels and licenses vacation ownership resorts and branded residential properties. Marriott’s Law Department services the Company's lodging and hospitality business and provides legal advice and counsel to Marriott’s internal clients.
Drives revenue to achieve Hotel’s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place.
This role is responsible for assuring all functions of the Security Engagement Review (SER) Process are performed in a timely manner. As a member of the Security Architecture and Strategy (SA) team as a coordinator role working within the SA team assigning engagements, verifying the SERs are moving forward, identifying challenges in completion of these assessments and removing obstacles to the completion. The coordinator will also work with teams outside SA to gather the required information for the completion of the SER, guide these teams during the process, and serve as the point of contact for any issues or questions that arise.
Establishes and leads the processes for Security Engagement Review (SER) Process to ensure they are performed in a timely manner. As a member of the Security Architecture and Strategy (SA) team, this role manages the effort in assigning engagements, verifying the SERs are moving forward, validating completion of assessments, and serving as escalation to remove obstacles to their completion.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International, Inc.: Manager, Creative Services – Bethesda, MD
Provides application development leadership for the implementation of key technology initiatives that drive Marriott International's Digital strategy in a fast-paced, mission critical environment. This role will be responsible for advancing Marriott’s Digital platform in alignment with our core business objectives and enterprise architecture principles.
The Director, Human Resources will serve as an HR partner for the Customer Group. This individual will report to the Vice President, Human Resources and is charged with contributing to the development of the talent strategy for the group and executing all ongoing HR processes (i.e., talent acquisition, compensation, development and performance management, engagement, associate relations, and workforce planning) to build organizational capability and meet business goals. The ideal candidate for this role is someone who likes to turn ideas into reality and deliver substantive business impact.
Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is fully operational, repair or clean equipment when necessary. Label any broken equipment and communicate problems to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals. Break-down, remove, and secure equipment when not in use. Read, understand, and adhere to Marriott Visual Productions (MVP program) SOP book.
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
Marriott has over 8700 hotels representing 139 countries and territories around the globe. The Localization team supports Marriott’s international growth agenda by building our global customer base through more relevant experiences supported by a balanced global / local operating model that allows associates to deliver localized and relevant experiences for their local customers. The Director, Customer Experience Localization will drive an enhanced focus on localization as it relates to customer experience. Specifically, this leader will be responsible for identifying and applying ideas to grow local customer base, advancing priority localization efforts, and bringing the voice of the Continents to headquarters initiatives. This position is part of the Experience Design and Innovation team and will work closely with both Continent teams and relevant global discipline leaders, with international Continent Consumer Operations teams as their primary stakeholders.
The Benefits Delivery team is responsible for overall administration of Marriott International’s benefit plans. The Benefits Analyst is an integral member of the team who will play leading and partnering roles on aspects of Marriott’s benefits plans. This includes maintaining ongoing plan operations to ensure high levels of performance, associate engagement, experience and satisfaction, as well as ensuring the plans are administered in accordance with policies and procedures as established by Marriott. It also includes ensuring that benefits systems and interfaces are accurate and efficient.
Our jobs aren’t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique – and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.
Marriott has an exciting opportunity for a Senior Software Engineer – Corporate Systems. This role is part of the team focused on deploying new and emerging capabilities to out our next generation cloud-based HR, Payroll, analytics, and machine learning platforms. Appropriate candidates have a passion for emerging technologies with a vision for building sustainable and scalable products and a strong drive for success.
The Sr. Manager, Continent Information Security Partnerships – US & Canada, is a key role in continent security aspects relating to execution, providing the necessary support and direction to the above property, on-property teams and other business stakeholders. The objective of this role is to attain maximum security compliance status and ensure that all implementations follow the company security standards. Enforce Marriott Security Standards and requirements for properties. The role will perform tracking and reporting on the established security metrics and will have a direct reporting line to the Senior Director/Director, Continent Information Security Partnerships.
Marriott has an exciting opportunity for a Senior Software Engineer on the Loyalty Engineering team. Candidate will work across multiple products & engineering teams as technical expert to deliver incremental value against Loyalty Platform roadmap. Perform research, analysis, design, creation, and implementation of applications to meet current and future user requirements. Help develop proof-of-concept implementations to help evaluate cutting-edge technology to drive and meet Marriott business & technology objectives. Candidate must have the ability to communicate upward to superiors and laterally to other departments.
Delivers projects on time, within budget, while meeting Marriott’s expectations. Plans, directs and coordinates activities pertaining to technology projects, on an enterprise level or for a major systems implementation program with multiple releases and work streams. Verifies project goals are accomplished and in line with business objectives. Responsible for managing the team that develops and carries out internal information technology projects. Shares responsibility for planning, directing, and coordinating activities pertaining to technology projects for systems and platforms.
As a member of the Marketing Data Activation & Personalization (MDAP) team, the Sr. Program Specialist will report to the VP of Integrated Experiences and perform administrative tasks, project-oriented functions & financial tracking in order to achieve department objectives. The role will support several Vice Presidents and bring together messaging to communicate MDAP progress throughout the year to relevant teams.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Leads workgroups and/or functions as a technical expert. Active member of cross-pod leadership teams overseeing the service provider BAs that are embedded in individual agile pods. Responsible for driving cross-functional and cross-pillar requirements discussions and alignment. Reviews cross-pod Design, QA plan and status, Deployment Plan, Communication and Training Plans. Support GT Architecture & Development associates in clarifying functional requirements and functional design during development of solution.
This key role reports to the Portfolio Management Sr. Director within the US-Canada Technology team and will shape and execute our content strategy. Creates and manages the organization and dissemination of content across all platforms for US/Canada and will contribute to creating strategies to efficiently manage knowledge resources, ensuring accessibility and accuracy for internal and external stakeholders. We are looking for a strategic thinker and creative leader who will have a strong background in content strategy, hands-on graphic design skills, and the ability to influence a team to create visually appealing and engaging content.
The Department of Global Technology Procurement & Asset Management is a sub-group of the Global Technology Procurement “GTP” organization. The mission of this Department is to proactively source, procure, and manage hardware and software assets utilized at Marriott International headquarters and by the properties, including workforce tools, to reduce costs, eliminate waste, reduce delivery times, and extract the most value out of existing assets.
The Director, MGP Technical Deployments is accountable for the continent pull through and deployment resourcing model at MGP Property Management Systems at 5800+ hotels across the U.S. & Canada. This is a critical leadership role within the Continent IT Organization and will be responsible for establishing an on- and above-property resourcing model that ensures properties are fully supported in deployment efforts of our largest strategic initiative, and will partner with key stakeholders across the Continent, Global Technology, Global Operations and Service Providers as part of an enterprise project team. In addition to being a subject matter expert in property technology support, the director will have matrixed responsibility to the Continent IT support team, provides IT discipline-specific property support to the continent. They will develop and evolve approaches for determining property resourcing needs for pre, conversion, and post-conversion, lead, manage, and track IT deployments for the Continent team and provide cross-discipline IT implementation leadership complementing our Continent and HQ Discipline Partners.
This Senior Administrative Assistant position provides direct support to the Snr Vice President, Global Design US & Canada in her dual role leading the US & Canada continent team and guiding the global strategy across all continent Global Design teams. Responsibilities includes ongoing administrative activities as well as project-based work to contribute with the department’s objectives. The position requires development of process and solutions, interpretation of internal policies, and serving as a resource to others. The Senior Administrative Assistant makes decisions that may have a measurable impact on the department/division; and the role handles confidential and sensitive material.
The Senior Program Specialist, Global Performance Services, will provide analytical, process management, data management, and communication support over the Global Growth & Delivery – Global Performance Services (US/Canada) department. This role will manage the Global Performance Services support for the U.S. and Canada Sales Organization, including the supervision of inbox support, originating manager changes, validating manual adjustment requests, maintaining policy documentation, authorizing system access, providing goal setting and productivity support, newsletter creation and distribution, and ad-hoc analysis.
Reporting to the SVP of IT Infrastructure Delivery & Shared Services (IDSS), the VP Infrastructure Operational Reliability & Resilience serves as a senior technology operations leader who helps guide the day-to-day operations of Marriott’s IT infrastructure technology services globally. This role looks at technology operations with a customer’s lens and leads cohesive production support activities to ensure compliance with system performance goals, drives the resolution of high priority incidents, and partners to develop and implement performance and stability plans. Orchestrates all aspects of the Release and Change management processes including: ensuring proper quality of all deliveries, ensuring appropriate quality and hardening gates, driving proper automated deployment and post deploy verification steps, aligning processes/tools with Continuous Integration/Continuous Delivery (CI/CD) as appropriate, and driving proactive feedback loops to the delivery teams on opportunities for improvement. This role also oversees the Incident Management and Problem Management teams that manage processes to restore normal service operations as quickly as possible and minimize the impact on business operations for application-related incidents, thus ensuring that the best possible levels of service quality and availability are maintained. Drives automation of solutions to address day-to-day maintenance, administration, and reliability of enterprise systems and builds effective partnerships across IT to quickly resolve and prevent incidents.
The Ritz-Carlton Leadership Center is a for-profit, external facing advisory organization that specializes in delivering organizational culture transformations, leadership development, and service culture development. The Director of Marketing and Operations for The Ritz-Carlton Leadership Center (TRCLC) will be the principal driver behind the Leadership Center’s global marketing efforts, its strategic online and social marketing, as well as its creative and breakthrough messaging for clients. This role will drive awareness, consideration and preference across the Fortune 500 landscape for the differentiated LC offerings. The Director will lead the creation of a unified marketing vision and strategy that addresses both short and long-term business needs across all customer touch points, including identification and enhancement of all physical and digital marketing efforts. The Director will drive marketing operational efficiency and effectiveness – partnering with cross-functional groups to instill best practices that enable us to operate as a cohesive, integrated team.
The Manager, Account Management, US & Canada, works with the Director, Account Management, US & Canada and the continent team to maintain Homes & Villas by Marriott Bonvoy’s (HVMB) business relationships and grow partners post contract. To accomplish this, the Manager, Account Management, US & Canada assists the Director of Account Management, as the primary point of contact with Home Management Companies for Homes & Villas and is responsible for building and managing relationships to create long-term value. The role will focus on driving Revenue, Unit Growth, Channel Share, Intent to Recommend (ITR) and Home Management Company Overall Satisfaction (OSAT).
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
An exceptional story is a foundation of good design. We curate the design of Marriott International’s Premium Distinctive Brands by combining storytelling with the essence of our Brands. Our design team is looking for great storytellers, passionate designers who can skillfully combine a creative mindset with strategic thinking.
Sr. Platform Engineer, Kubernetes will drive the delivery and operations to deploy and scale the Kubernetes Platform. This role serves as a subject matter expert and will join a team of engineers building out this platform for the enterprise. Supported by a team of engineers, the ideal candidate has engineered large scale platform-as-a-service products and is highly skilled in solving problems through software development practices.
*This is not a training delivery role - we are looking for an instructional designer with 3+ years of instructional design and development experience.
Marriott International, INC.: Senior Network Engineer – Bethesda, MD
Joining Marriott's dynamic IT Disaster Recovery (DR) team, this Analyst role is responsible for supporting the development of Marriott’s DR strategies, processes and governance. We're seeking a skilled professional with experience in collaborating with cross-functional teams to deliver DR program objectives. The ideal candidate will have a strong background in both on-premise and cloud infrastructure, as well as expertise in application-focused technologies such as Containers, APIs, and Messaging events. Additionally, we are looking for someone with a solid understanding of security and ransomware prevention strategies, along with proficiency in Python automation.
The Sr. Infrastructure Security Engineer ensures the stability, integrity and efficient operation of information systems and technologies across the global enterprise. This role serves as a key technical resource designing, engineering, and delivering system hardening and image creation automation for Windows and Linux environments within the public cloud and private VMWare environments. This role will also assist the team in vulnerability management, patch and compliance activities, and public cloud remediation efforts. They will work with systems, application, and enterprise/solution architects to develop requirements and test cases, implement, monitor, report, and tune applications, infrastructure, and services for Marriott’s enterprise platforms.
Reporting to the Senior Manager of Technical Services and Security Compliance, the Technical Triage Services Specialist is responsible for daily work product of vulnerability management remediation. In addition they may be called apon to help coordinate the dispatch of, and act as the primary technical resource to, third party IT technicians in response to an on-site need where no other logical technical resource exists. This role will manage various department activities related to the US & Canada property infrastructure compliance and related services and tools.
Marriott’s Technology Workplace Products team is looking for a Director, Product Management that will own, prioritize, and manage our end user Hardware products and act as a liaison with Global Information Security, Procurement, Continent IT leads, Legal, HR, Application Owners, and Privacy. This role will define product strategy, own and manage execution of the product roadmap and run technology steering committees. This role is accountable for outcomes of services produced by the product as the matrix leader and customer interface for the product. The Director builds and leverages strong partnerships across business, technology and product leadership in order to implement an operating model of innovative solutions for Marriott.
Executive leader responsible for all aspect of the conception, engineering, build, and testing of a world class workplace collaboration products for Marriott International associates. This key organizational leader will focus on recommending and developing innovative and modern technical solutions with a customer-focused mindset. This role will define product strategy, own and manage execution of the product roadmap and run technology steering committees and is accountable for product outcomes and services. The Director builds and leverages strong partnerships across business, technology and product leadership in order to implement an operating model of innovative solutions for Marriott.
Provides account management support for domestic and international wholesale and tour operator accounts that buy locally within the market located in top source markets that buy locally within the market. Partners with the Global Sales Organization (GSO) team to verify the pull through of segment strategies and tools in the market, as appropriate. Develops strategic relationships with key segment buyers with the purpose of penetrating and growing local market share and driving revenue to hotels within the organization.
The GraphQL API team at Marriott believes they can improve the digital experience of millions of guests around the globe. They also believe they can improve the engineering experience for their team and other Marriott associates. We believe we can do that by challenging the status quo to find the best ways possible to deliver and enjoy a digital experience.We are seeking a highly engaged and motivated JavaScript Engineer who is passionate about continuously improving their skills and learning new technologies. The ideal candidate will have a strong JavaScript/TypeScript background and possess exceptional communication skills.
The Cyber Incident Response Analyst is responsible for responding to both existing and emerging threats, as well as identifying attacker tools, tactics, and procedures by analyzing data from a variety of sources and tools. Through a strong understanding of attacker behavior, participates in and manages security events and incidents, and helps train and mentor other analysts. The successful candidate will possess current technical skills and strong communication skills to manage multiple investigations with often tight deadlines.
Come join a dynamic team on the world-class Marriott Bonvoy apps. As Mobile Production Support Manager, you will be responsible for the monitoring, communication, tracking and resolution of Production Support issues for the Bonvoy Mobile Apps (iOS and Android). This entails strong partnership, collaboration and communication across the various disciplines and departments, from Level 1 and Level 2 support, to Engineering to Product to QA to Content, Infrastructure and more. You will ensure that the appropriate teams are adequately aware and engaged to investigate and resolve issues in a timely manner (per SLAs) and that the ticketing system properly reflects the status and progress of the issues. You will manage day-to-day work of the Mobile Production Support Engineers. This role will also make sure that proper proactive monitoring approaches are in place and iteratively enhanced. You will also monitor and report on patterns and trends, making recommendations on quality, tooling and process improvements.
The Sr. Systems Engineer ensures that stability, integrity, and efficient security operations that support core customer and enterprise facing products and platforms, reporting to the Director of Infrastructure, Cloud and DevSecOps Security & Compliance. The role will be accountable for partnering with Global Information Security and teams across the public and private cloud, on-premises, and hotel properties to remediate security vulnerabilities and develop risk treatment plans. The candidate will identify gaps in server and cloud environments and develop strategies for remediations at scale to reduce risk exposure. Serves as a subject matter expert in remediating security issues and risks that may arise working closely with other Cloud Operations, Cloud Engineering, Application, Network, and Security Architecture to converge cloud footprints into an enterprise-grade public cloud for applications.
Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
Seeking a seasoned cybersecurity professional to lead and coordinate red team exercises, external engagements, and ongoing purple team initiatives aimed at uncovering vulnerabilities and enhancing the organization’s security posture. Collaborate closely with cross-functional teams to conduct continuous purple team exercises, sharing insights and knowledge to strengthen defenses. Analyze and prioritize findigs from red and purple team activities, providing data-driven recommendations for security enhancements. Produce comprehensive reports detailing exercise results and proposed mitigations. Offer guidance and support for implementing security controls and enhancements, while staying abreast of emerging threats and trends to ensure proactive proactive dfense measures.
Marriott has an exciting opportunity for a Senior Software Engineer Loyalty Partner Engineering team. This role is part of the team focused on building out our next generation partner integrations. Appropriate candidates have a passion for emerging technologies with a vision for building next generation capabilities and a strong drive for success.
As a member of the Loyalty Transformation Products team, the Senior Manager, Loyalty Transformation Products is responsible for supporting the modernization of our Loyalty technology platform. This role will collaborate with business partners and technical teams to maintain a well-groomed and prioritized product backlog of features to include refined user stories with solid technical solutions that are ready for development. In addition, this role will support the Director in tracking and communicating the overall status of the backlog and reflect changes in business priorities.
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