Jobs at 21c Museum Hotel Cincinnati

• Restaurant Supervisor (Food & Beverage)

  The Restaurant Supervisor will oversee the front-of-the-house restaurant service staff and all training. The Supervisor must have previous food service and bar experience and possess outstanding leadership and guest service skills. The Supervisor is responsible for maintaining high standards of guest services, safety, and cleanliness, and can work flexible hours, weekends, holidays and late nights. The Supervisor is to ensure that every guest has a positive dining experience from start to finish and that all expectations are exceeded and resolve any issues that may arise.

• Sales & Rooms Coordinator (Sales & Marketing)

  In this hybrid Sales & Rooms Coordinator role, you will support both the Sales team and the Front Office by serving as a key connector between clients, internal departments, and hotel operations. You'll manage inquiries, reservations, communication flow, and essential administrative functions that ensure accurate information, seamless group movement, and elevated guest experiences. Your work ensures the details are correct, the guest journey feels effortless, and the team stays informed and aligned.

• Sales Manager (Sales & Marketing)

  The Sales Manager position is responsible for strategically soliciting and developing new group business and corporate accounts, maintaining excellent rapport with existing accounts and successfully promoting the hotel to the community. Through proactive and reactive sales efforts, the Sales Manager is responsible for meeting and exceeding sales goals. This position will focus on sales plan and strategy, client development, managing key relationships, identifying new target markets and sales productivity with the goal of meeting and exceeding revenue goals. Additionally, the Sales Manager will be responsible for identifying key market trends and industry best practices.

• Spa Therapist (Spa)

  The Spa Attendant/Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa's specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. They must hold and maintain a current state license.

• Room Attendant (Housekeeping)

  The Room Attendant must keep all rooms and hallway areas in the hotel clean by performing the following duties.

• Restaurant Server (Food & Beverage)

  A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

• Banquet Captain (Catering/Banquet)

  The Banquet Captain will oversee all aspects of a banquet function from set up to break down and be the point of contact for the meeting planner or host. The Banquet Captain is responsible for maintaining high standards of guest service and ensures that each guest has a positive experience from start to finish.

• Valet Attendant (Transportation)

  The Valet Attendant provides exceptional hospitality services to guests in an attentive, friendly, and efficient manner. In this key role, you will offer information about check-in, opens and closes car doors and hotel entrance doors, parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage during arrival and departure.

• Houseperson (Housekeeping)

  A houseperson maintains the cleanliness and appearance of the hotel, while providing customers with quality service in a timely and friendly manner.

• Line Cook (Chefs/Kitchen)

  A Line Cook is responsible for a high level of consistent meals according to recipes and standards, always keeping a clean and sanitized work area and exhibiting impeccable food presentation and garnishing, leading to exceeding guest expectations and creating repeat business.

• Front Desk Agent (Guest Services)

  The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be always used: eye contact, smile, speak first, engage in polite conversation, use the guest surname!

• Valet Captain (Guest Services)

  The Valet Captain sets the tone for creating amazing moments for our guest's arrival. The role's primary responsibility is leading the charge to assist arriving and departing guests in parking their vehicles and transporting luggage to and from guest rooms. The captain ensures high quality service through leadership of the Bell/Valet team. The ideal candidate has a passion for hospitality and going beyond for our guests.

• Banquet Server (Catering/Banquet)

  In the role of Banquet Server, you will work alongside our current team members to cater events. Candidates should possess an efficient work ethic, a friendly and professional demeanor, and be comfortable being on their feet for several hours at a time.

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