Jobs at Hilton Garden Inn Indianapolis Downtown

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  ✔ Pay: $16–$17 per hour✔ Schedule: Full-time, 3:00 PM – 11:00 PM shift✔ Insurance enrollment available from DAY 1✔ Paid time off available from DAY 1✔ Holiday pay available from DAY 1✔ 401(k) enrollment after 30 days✔ Hotel and travel discounts at worldwide destinations✔ Professional development and promotion opportunities

• Guest Service Representative (Guest Services)

  Guest Service Representatives are often the first in-person contact for hotel guests and support both the realized and unrealized needs of guests throughout the hospitality experience. In this hybrid Guest Service Representative / Shuttle Driver role, you will serve as both: The face of the hotel

  Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Night Auditor (Guest Services)

  hospitality on hand all through the night

  Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items .  Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests’ challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors.

• Restaurant Bartender / Server (Bartender/Mixologist)

  stir it, shake it, mix it, blend it, pour it, top it, now refill it.

  Restaurant Bartenders provide attentive, dynamic, and inspiring beverage service for our restaurant guests.  Thorough knowledge of mixology, the restaurant food and beverage menus, and recommended pairings is critical to success.  Restaurant Bartenders must be proactive in handling guest needs, be highly engaging, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Restaurant Bartender is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Hotel Shuttle Driver (Transportation)

  The hotel shuttle driver is responsible for the safe and timely transportation of guests to and from specified destinations.  Ensuring up-to-date vehicle maintenance and operation is a critical element of the role.  Effective hotel shuttle drivers will have a track record of safe vehicle operation, easily engage in conversation with guests, and have strong organization and time management skills.

• Breakfast Cook (Chefs/Kitchen)

  Line cooks are essential to delivering a high-quality, consistent guest dining experience.  Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations.  The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations.

• Laundry Attendant (Housekeeping)

  It all begins with crisp, clean linen...

  Laundry Attendants greatly influence overall guest satisfaction by ensuring bed and table linens and towels are properly cleaned and readied for guest use.  The primary responsibility of a Laundry Attendant is to ensure linens are in good condition and sorted, cleaned, folded, and available for use according to standard.

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