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Room Attendant / Accommodation Attendant

Posted November 13, 2022

Hilton Istanbul Bosphorus
Istanbul, Istanbul Province, Turkey
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About This Job

Description

A Room Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

What will I be doing?

As a Room Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Room Attendant will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Clean guest bedrooms and bathrooms
  • Vacuum rooms and corridors
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Report any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Guest
  • Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
  • Be environmentally aware
  • Dispose of waste accordingly
  • Manage guest requests in a timely and efficient manner
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Carry out lost property procedures
  • Assist other departments wherever necessary and maintain good working relationships

Requirements

What are we looking for?

A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Ability to work on their own or in teams
  • Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Hotel experience
  • Experience in a similar position

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Hilton Istanbul Bosphorus

CUMHURIYET CADDESI NO50 HARBIYE
sisli
Istanbul, Istanbul Province 34367
Turkey

90-212-315-6000

499 Room Hotel

www3.hilton.com

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An iconic hotel in the heart of Istanbul

Nestled in the heart of Istanbul, amidst picturesque gardens, you’ll find Hilton Istanbul Bosphorus, an iconic hotel with a storied past spanning 6 decades. Guest rooms and suites offer modern conveniences and private balconies overlooking the Bosphorus and the Old Town. While you’re here, make use of our full list of resort-style amenities – including indoor/outdoor pools, fabulous dining venues, Turkish baths and spa, and dedicated children’s facilities.

Location, location, location

Situated in the European side of the city, our hotel is steps from Taksim Square, with its shops, restaurants, night spots, and cafes. Lose yourself in the labyrinth of the Grand Bazaar, selling everything from spices to intricate Turkish fabrics. Don’t miss seeing some of Istanbul’s legendary buildings, including Topkapi and Dolmabahce Palaces.

Comfort and Bosphorus views

Whether it’s of the city, our gardens or the Bosphorus, you’ll always get a stunning view from your guest room’s balcony at Hilton Istanbul Bosphorus. Enjoy plenty of space to work or relax, plus our full range of amenities, including free WiFi and LCD TV.

Relax and play

With indoor and outdoor pools, a kid's pool and playground, Turkish baths and a fully equipped fitness center, it won't take long for the whole family to get into vacation-mode at Hilton Istanbul Bosphorus. For a special treat, book a body or massage treatment at the Sentinus Wellness Spa.

Exclusive dining experiences

From Turkish favorites and poolside snacks to Cantonese cuisine, enjoy our choice of dining venues. Set on the 9th floor with magnificent city views, our Dubb Indian restaurant offers Indian delicacies and a charming summer garden. Our Lobby Lounge, with views of the Bosphorus, is a perfect place to unwind.

A memorable venue

Meet, celebrate, socialize; whatever your event, host it in style at Hilton Istanbul Bosphorus. Choose from 27 meeting rooms or one of our outside spaces with beautiful Bosphorus views. The poolside and hotel gardens are a great choice for weddings and summer receptions.