Photo of Isleta Resort & Casino, Albuquerque, NM

IT Security Analyst

Isleta Resort & Casino

11000 Broadway SE
Albuquerque, NM 87105

Casino Resort

Compensation: $83,370 per year, Temps plein

AGE REQUIREMENT: 21 years or older

Position Summary:

Responsible for the availability, safety, confidentiality, and integrity of Isleta Resort and Casino’s Information Technology assets. Takes care of the day to day IT security operations, conducts threat and risk analysis, and provides essential suggestions for threat response. Serves as a primary advisor on information security issues. Promotes and exhibits World Class Guest Service to all of the Isleta

Resort and Casino guests.

Isleta Resort and Casino Guest Service Agreement

All Team Members will display 100% commitment to World Class Guest Service through the delivery

and maintenance of Guest Service Standards established by the Isleta Resort and Casino.

Essential Functions and Responsibilities: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.

  • Maintains IT Security and technical knowledge by attending classes or educational workshops.
  • Proactively monitors Isleta Resort and Casinos network and critical systems and databases for intrusions.
  • Responsible for collecting and analyzing data to assist in eliminating risk and performance issues.
  • Researches and recommends new technologies for Isleta Resort and Casino.
  • Conducts risk assessments and business impacts on new systems and technologies.
  • Designs and develops security features for system architectures.
  • Defines security requirements for computer systems and suggests various solutions to implement.
  • Works with the Network and Systems Administrators to identify vulnerabilities and needed patches. Assists both teams in ensuring network and systems are patched and compliant.
  • Installs, manages and configures security related systems such as anti-virus, malware, firewall IDS with both hardware and software solutions.
  • Designs security training materials and organizes training sessions for Isleta Resort and Casino Team Members.
  • Occasionally performs other duties as assigned

Accountability and Supervision:


Education and Experience

  • Bachelor’s Degree in Computer Science, MIS, IT, or related field, preferred.
  • Certified in at least one of the following within a specified period of time after hire: Security +, Cisco Certified Network Associate (CCNA- Security), CISSP or equivalent security certification.
  • Two (2) years working experience as a IT Security Administrator, preferred.
  • Two (2) years working knowledge of IT Security, preferred.
  • Or equivalent combination of education, experience, and training.

Special Requirements, Licenses, and Certification

  • Must be able to acquire and maintain Gaming License issued through POIGRA.
  • Must be able to successfully pass a pre-employment drug test and background investigation.
  • Must be flexible with work schedule. Must be willing to work any days/hours as needed or required to meet business needs.
  • Must maintain all Isleta Resort and Casino-wide educational and certification requirements.

Knowledge, Skills, and Abilities

  • Must possess and exhibit a positive attitude towards internal and external guests at all times.
  • Must be able to take direction and feedback well.
  • Must be knowledgeable of IT Security concepts, principles, and practices; computer/server operations and user environments.
  • Must have an in depth understanding of vulnerabilities, management, and common security applications.
  • Must possess strong computer, problem solving, and analytical skills
  • Must be able to make sound and accurate decisions.
  • Must be able to accurately and successfully perform several tasks, and meet deadlines under high levels of stress and with minimal supervision.
  • Must possess strong organizational and time management skills, while paying close attention to details such as spelling, numbers, and grammar.
  • Must be able to communicate, in writing and verbally, in English and in an effective, informative, and professional manner, and be able to convey denials and/or defuse hostile guest situations with ease and tact.
  • Must possess a highly developed sense of customer service and interpersonal skills including high integrity and respect for individuals.
  • Must possess and exhibit a positive attitude towards internal and external guests at all times.
  • Must possess a strong commitment to the organizational goals and objectives, while showing the utmost discretion and loyalty to the organization when dealing with confidential information and data.
  • Must possess strong critical and analytical thinking skills.
  • Must be able to be trained in multiple system programs.
  • Must be able to apply proven communication, analytical, and problem-solving skills while working independently; managing projects; installing, configuring, upgrading, maintaining, and monitoring system performance and network resources; and providing guidance to team members.
  • Must be able to create clear and thorough reports, and organize and maintain files.
  • Must possess or willing to learn, thorough knowledge of NIGC MICS, POIGRA Regulations, departmental, and organizational policy and procedures.
  • Must be able to work independently, manage projects, install, configure, upgrade, maintain, monitor system performance, network resources, and provide guidance to team members.
  • Must be able to work a flexible and varying schedule to include 24 hours a day, 7 days a week on-call, evenings, weekends, and holidays.

Physical Demands and Work Environment

  • Must be able to lift, move, and place 25 pounds.
  • Must be able to sit, stand, and/or walk for extended periods of time

Working Conditions:

Work is generally performed in, both, a Casino setting with exposure to second-hand smoke and a high noise level, exposure to various lights and sounds and a high paced office setting; possibility of working outdoors in extreme weather conditions such as high levels of heat, cold, winds, rain, hail, and snow.

Occasionally may be required to interact with hostile and/or angry guests.


This job description is intended to provide an overview of the requirements of the position. It is not necessarily all-inclusive and the job may require other essential and/or non-essential functions, tasks, duties, or responsibilities not listed herein. Management reserves the right to add, modify, or exclude any essential or non-essential requirement at any time with or without notice. Nothing in this job description, or by the completion of any requirement of the job by the employee, is intended to create a contract of employment of any type.

Native American Preference Policy

Isleta Resort and Casino will at all times and for all positions give hiring, transfers, and promotional preferences to qualified Native American applicants in the following order: 1. Enrolled Pueblo of Isleta Tribal Member; 2. Enrolled Pueblo of Isleta Descendants; and 3. Registered Native American from a federally recognized tribe.

Publié Le 22 Février 2024

Isleta Resort & Casino

Isleta Resort and Casino is located 7 minutes from Albuquerque International Airport and is minutes way from the Historic Old Town and Downtown Albuquerque, NM.

Our casino features more than 1,700 of the latest exciting reel and slot machines, 24table games, including Blackjack, Roulette, Pai Gow Baccarat, High Card Flush, Head’s Up Hold ‘Em, with designated smoking and non-smoking gaming areas, a dedicated High Limit Room and a Poker Room. The Sports Book provides automated wagering Kiosks, over 40 HD TV’s, a full service bar and food service from Panda Express and Chile Ristra. We also host the largest Bingo Showroom in New Mexico with multiple progressives. 

We offer 201 spacious deluxe hotel guest rooms and suites, with magnificent views overlooking the Rio Grande Bosque, including breathtaking sunrises and vibrant sunsets. There are over seven (9) food and beverage outlets offering gourmet to casual cuisine, live entertainment and exotic cocktails.

The Jar Spa offers access to a co-ed hot tub featuring a cascading waterfall. Guests enjoy a selection of cuisine and cocktails delivered by room service as they lounge by the pool in private cabanas and a heated Jacuzzi. They also have complimentary access to our fitness center.

Our showroom seats 2,200 guests and with permanent, stadium style seating, and we offer over 100,000 sq. ft. of indoor/outdoor meeting and event space to accommodate any professional or private special occasion.

Isleta Golf Club, our 27-hole Championship golf course, is nestled at the edge of the spectacular Rio Grande Bosque,  is one of the Southwest’s premiere golf destinations.

The Fun Connection features 24 modern bowling lanes with automatic scoring Cosmic, league and open bowling lanes, 12 projection screen televisions, Brunswick billiard tables, as well as the latest in arcade and prize games and a Snack bar.

Guests can camp in our spacious RV park while at Isleta Resort & Casino with full hookups and utilities, and all of the modern conveniences, such as showers and laundry facilities, the Bait and tackle convenience store, walking paths and playground, two lakes for fishing, and a covered Event Space Pavilion.

Also, located just minutes south of Isleta Resort & Casino is the Palace West Casino, featuring a 100% smoke free casino with over 250 slot and video game machines.

Isleta Resort & Casino Where Your CAREER Begins!

  • Comprehensive benefit package & Matching 401K program
  • Employee assistance program
  • Excellent Paid Time Off (PTO) program to include paid time for your BIRTHDAY!
  • Employee recognition events and incentives
  • FREE hot meal during shifts
  • Leadership and development training programs & Mentorship program
  • Community and volunteerism programs
  • Employee referral incentives, employee discount programs AND MUCH MORE!!!

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