Photo of Camelback Ranch - Glendale, Phoenix, AZ

General Manager

Camelback Ranch - Glendale

10712 W Camelback Ranch Rd.
Phoenix, AZ 85037

Special Events Facility
Géré par Delaware North
Sauvegarder
Temps plein

The Opportunity 

Delaware North Sportservice is searching for a General Manager to lead our team at Camelback Ranch in Phoenix, Arizona. Our ideal General Manager candidate shares our passion for delivering the highest quality of service to our guests - taking great pride in your work and the impact you have on a moment or occasion. You're an inspiring leader who understands that training and developing your team is critical to the operation and you manage people, processes, budgets, and expenses successfully and effectively.

Pay

Minimum – Anticipated Maximum Base Salary: $81900 - $110600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match 
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities 

  • Maintain positive client relations through effective communication and prudent financial practices, while providing efficient services and quality products.
  • Develop and manage all vendor relations.
  • Hire, train, and develop management team and ensure all team members at the venue are supported and managed effectively in order to provide an optimal experience for guests and associates.
  • Determine and control staffing levels in an effort to maximize net returns to Delaware North and the client while maintaining guest service levels.
  • Make operational recommendations and establish prices for products and services within approved budget.
  • Be held accountable for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of foodservice equipment.
  • Project manage as required.
  • Ensure compliance with federal, state, local, and company regulations regarding sale of alcohol, OSHA, payroll, employment, and EEO guidelines. 
  • Verify, prepare, and submit reports and monthly projections as required and ensure effective systems for cash, inventory, and payroll procedures are in place. 

Qualifications 

  • Minimum of 5 years of management experience in the contract food service industry, encompassing concessions and retail in a sports venue. 
  • Bachelor's degree in business management or similar.
  • Extensive sustainability experience required 
  • Ability to communicate with various levels within the organization.
  • Operational financial management accountability and budgeting experience. 
  • Prior project management experience preferred.

Shift Details 

Day shiftEvening shiftHolidaysMonday to FridayEvenings as neededWeekendsEvent based12 hour shift

Who We Are 

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Publié Le 30 Juin 2024

Camelback Ranch - Glendale

Delaware North 

250 Delaware Avenue, Buffalo, NY 14202

Corporate Phone Number: 1-716-858-5000

Fax Number: 1-716-858-5479

Corporate website: https://www.delawarenorth.com

Careers website: https://careers.delawarenorth.com/

Delaware North has operations on four continents. It manages and provides food and beverage concessions, premium dining, entertainment, lodging, and retail at many large venues and special places. These include sports stadiums, entertainment complexes, national and state parks, airports, and casinos.

Parks

Delaware North is one of the largest hospitality management companies serving national and state parks. Delaware North has established a reputation with the National Park Service, New York State Office of Parks, Recreation and Historic Preservation, and other parks clients for providing high levels of both stewardship and hospitality in delivering lodging, retail, food service, recreational and transportation services at parks across the United States.

The company applies a slightly different brand of parks stewardship and hospitality in operating the Kennedy Space Center Visitor Complex in Florida for NASA, a significant undertaking in cultural attraction management.

Resorts

Delaware North’s portfolio of distinct luxury resorts in special places in Australia and the United States provides guests with world-class hospitality, the best local cuisine and spa and other amenities to complement the natural beauty of their locations. The company draws upon its deep culinary expertise and considerable experience in the resort management services arena to deliver incredible guest experiences.

Among its resort destinations are resorts in Australia including Lizard Island on the Great Barrier Reef, El Questro in The Kimberley, and Kings Canyon in the Australian Outback. In California, Delaware North owns and operates Tenaya Lodge at Yosemite at the gateway to one of the world’s most wondrous places, Yosemite National Park. Delaware North also manages and operates Gideon Putnam Resort at the gateway to the Adirondack Mountains in Saratoga, New York.

Gaming

Delaware North is one of the most innovative gaming operators in the country, creating regional casino destinations with video gaming machines, table games, poker rooms, racing simulcast centers, restaurants, lounges, nightclubs, sports bars, event centers, retail shops, and hotels. The company owns and operates gaming venues across the United States, including locations in New York, Illinois, Florida, Arizona, West Virginia, Arkansas, and Ohio.

It also provides management consulting on all aspects of casino operations, including the right mix of restaurants and entertainment through our Gaming Hospitality Group.

Restaurants and Catering

Delaware North is one of the world’s leading restaurant and catering companies -- its culinary and hospitality staffs provide extraordinary dining experiences for guests at unique locations, worldwide, every day. Delaware North operates restaurants and handles special event catering at some of the world’s top sports stadiums, concerts, and other events, at our own beautiful resorts, at breathtaking national park lodges, in some of the world’s busiest airports, and at distinct cultural attractions.

Sports

Delaware North is a major player in several sectors of sports, and is one of the leading food service and retail management companies at stadiums, arenas, and ballparks across the globe. Delaware North Sportservice, its flagship operating company, helped pioneer the sports concessions industry 100 years ago.

Among the more than 60 sports and entertainment venues worldwide at which it operates premium dining, restaurants and food and beverage concessions are MetLife Stadium near New York City, Wembley Stadium in London, Busch Stadium in St. Louis, the new Singapore Sports Hub, and Melbourne and Olympic Parks, home of the Australian Open tennis championships.

Delaware North has served an impressive collection of sporting events and clients, including the Super Bowl, World Series, the National Hockey League and Major League Baseball All-Star games, the Stanley Cup Final, the FA Cup Final, and the Olympic Games.

Delaware North also owns and operates TD Garden in Boston, home to the NHL’s Boston Bruins, NBA’s Boston Celtics, and a frequent stop for the world’s biggest music and entertainment acts. The company’s operations also include the 2011 Stanley Cup Champion Bruins, owned by Delaware North Chairman Jeremy Jacobs.

Travel

The corporation is one of the world’s leading airport food service and retail companies, operating at more than 30 airports and travel centers in the United States, Great Britain and Australia. It manages more than 300 restaurants and retail stores, serving more than 350 million travelers each year.

Its award-winning operations include locations at airports in Los Angeles, Atlanta, Houston, Dallas, New Orleans, Detroit, London, Glasgow, Edinburgh and Melbourne. Delaware North has introduced exciting new concepts to airports such as Food Network Kitchen and Jay-Z’s 40/40 Club, and the company’s Gateway Concept revolutionized U.S. airports by transforming them into harbingers of the sights and sounds of the host cities.

Patina Restaurant Group, a majority interest in which was acquired by Delaware North in May 2014, is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at landmark locations in high-profile cultural and entertainment venues in New York City, California, and Orlando, Fla. Among them are: Rockefeller Center®, Lincoln Center, Walt Disney World®, Disneyland®, Walt Disney Concert Hall, the Empire State Building, Grand Central Station/MetLife Building and Madison Square Garden.

Specialty Retail

Delaware North operates more than 300 stores and shops in stadiums, ballparks, arenas, national and state parks, luxury resorts, cultural attractions, airports, toll plazas, open-air marketplaces and regional destination casinos.

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